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Correlsense SharePath vs New Relic comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Correlsense SharePath
Ranking in Application Performance Monitoring (APM) and Observability
63rd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (2nd), AIOps (5th)
 

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Correlsense SharePath is 0.7%, up from 0.2% compared to the previous year. The mindshare of New Relic is 3.7%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.7%
Correlsense SharePath0.7%
Other95.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

it_user394539 - PeerSpot reviewer
IT Capacity and Performance Manager at a financial services firm with 501-1,000 employees
It's a flexible APM solution that can be deployed across multiple applications.
It's a flexible APM solution that can be deployed across multiple applications. It's hugely configurable in terms of how the data is presented and categorized. It's reliable, with low administration overheads once up and running It provides customer insight and behaviour. It's improved our…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a flexible APM solution that can be deployed across multiple applications."
"However, as a dev-ops tool, it has been priceless."
"The most valuable features are the dashboards and tracing."
"It was able to really effectively find the problem and solve it – it sped up the pages considerably."
"We have been able to proactively identify failures before they happen."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"Please go ahead and try this and you won't regret having it."
"The UI interface and navigation make it easy for a novice user to quickly use the provided relevant performance application data to determine how well their application is performing and to see other areas which may require some further tuning."
"Customer Service: Excellent. Technical Support: Excellent."
 

Cons

"Scaling out requires the added cost of multiple servers, and we don't have plans to do that."
"The ROI is not crystal clear but can be found in preventing performance issues in production and a better/shorter troubleshoot possibility when suffering performance- and/or scalability/Availability issues on a production system."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The biggest issue is the lack of mobile support from the website."
"More instruments with .NET and asynchronous calls, and New Relic says it’s on the way."
"The customization of the start and end time is kind of cool."
"I'd like to see alerting based on custom insight queries."
 

Pricing and Cost Advice

Information not available
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"Comparatively, the pricing is expensive."
"This is an expensive tool."
"The detection piece of it brings us a big return on investment."
"I think the pricing is reasonable."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Outsourcing Company
12%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

SharePath
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

London South Bank University, First International Bank of Israel
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: September 2026.
913,806 professionals have used our research since 2012.