No more typing reviews! Try our Samantha, our new voice AI agent.

Coveo vs Microsoft FAST comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Coveo
Ranking in Indexing and Search
2nd
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
AI Research (1st)
Microsoft FAST
Ranking in Indexing and Search
8th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Indexing and Search category, the mindshare of Coveo is 6.0%, down from 7.3% compared to the previous year. The mindshare of Microsoft FAST is 5.1%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search Mindshare Distribution
ProductMindshare (%)
Coveo6.0%
Microsoft FAST5.1%
Other88.9%
Indexing and Search
 

Featured Reviews

reviewer2903370 - PeerSpot reviewer
Web Project Manager at a university with 10,001+ employees
Search insights have reduced no-result queries and guide visitors quickly to relevant content
In my opinion, the best features Coveo offers are that it's quick, it's easy to navigate, and if you have something you want to know, Coveo is very helpful in helping you find out how to get the information that you need and sort the information that you need. Of those features, the main thing I find myself appreciating the most in my day-to-day work is being able to find what I need without spending a huge amount of time. The speed and easy navigation are important; there are other tools that do the same thing, but finding what I need quickly really matters.
reviewer1466883 - PeerSpot reviewer
Technical Specialist at a tech services company with 5,001-10,000 employees
Robust solution with good value
Microsoft FAST is quite robust. Our clients are quite happy with it. For other users who already have a solution in place, we recommend Microsoft FAST because it is more compatible and you can organize the solution with Microsoft components. If you are with any other third party, there could be a chance that the required output is not what you would expect. But with Microsoft, it will work better. It is compatible with the older generation systems, so you can offer it. On a scale of one to ten, I would give Microsoft FAST an eight because I'm quite comfortable with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Coveo provides AI-driven search results and proper recommendations based on customer interaction and context, which is very beneficial for us because it improves our order conversion rate, allowing customers to find the exact products they want and see similar products, greatly increasing upselling."
"Coveo positively impacted our organization by drastically reducing the time needed to provide solutions on the support case side, as agents no longer have to sift through all documents, resulting in decreased response time and reduced case volume since customers can verify the knowledge available before creating a case."
"I would highly recommend Coveo as it is smart, fast, relevant, and especially suitable for big sites and large e-commerce setups."
"Coveo is scalable and I have not seen any latency issue."
"Before moving to Coveo, we had metrics of user clicks around two million, but after we went live with Coveo, user clicks and all view analytics jumped up over 3.5 million, which was a significant upgrade after implementing Coveo."
"After migrating to Coveo, it took less than 10 milliseconds to load all this data."
"In terms of accuracy and reliability of output, I believe Coveo is probably the best in market scenarios."
"Coveo already has a very good e-learning platform with multiple courses to learn and certifications to achieve, so it is very good in terms of the learning curve for new users or developers working with it."
"Microsoft FAST is a really amazing search application."
"Microsoft FAST is quite robust. Our clients are quite happy with it."
"Microsoft FAST is quite robust, our clients are quite happy with it, and for other users who already have a solution in place, we recommend Microsoft FAST because it is more compatible and you can organize the solution with Microsoft components."
 

Cons

"The main area I would improve is the learning curve because there are many concepts and configuration options, and understanding how indexing, query pipelines, security, and all those pieces work together requires experience."
"Coveo can improve by supporting a few more languages."
"I would give Coveo a nine out of ten because the response and everything is fine, but the technical team of Coveo helps us, yet I think it is not one hundred percent."
"One other suggestion is that as of now, the sync between our Salesforce and Coveo is one hour."
"One area of improvement for Coveo is the size limitation concerning response results."
"In a general sense, we are not seeing a remarkable return on investment because maintaining Coveo for our search functionality is costly, and we have to balance investments in search versus other areas."
"I think Coveo can be improved by providing a sandbox for developers, even if you are not part of an organization, and the API configurations can be made a bit easier because there are a lot of options right now which confuses users."
"The main reason I rate it an eight out of ten is that while Coveo is very capable, there is still some room for improvement regarding the developer experience."
"We do get support from Microsoft, but the response is quite slow."
"If there is any change in a system or a configuration or an update, we might face some issues."
report
Use our free recommendation engine to learn which Indexing and Search solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
13%
Comms Service Provider
13%
Construction Company
9%
Financial Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise5
Large Enterprise18
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Coveo?
I didn't work on the licensing part of Coveo because I was an employee and not the manager.
What needs improvement with Coveo?
Coveo can improve by supporting a few more languages. For example, we have tested with English and Chinese and a bit of French. I think Coveo can come up with indexing and searching with non-native...
What is your primary use case for Coveo?
I used Coveo for content indexing and content search from AEM, and I have used it for multiple languages. The content was available in English language and Chinese language, so our requirement was ...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

No data available
MS FAST
 

Overview

 

Sample Customers

Sonus, 3i Group, Adobe, AECOM, American Society of Anesthesiologists, AmerisourceBergen Specialty Group, Centre dÍaccs ö lÍinformation juridique, Genesys, GoPro, Harris, Imprivata, L'Oreal, KeyBank, VMware
Moffitt Cancer Center, Hitachi Solutions, Manupatra Information Solutions, Unique World, _KODA AUTO a.s., MindTree Ltd, Mississippi Department of Transportation
Find out what your peers are saying about Coveo vs. Microsoft FAST and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.