CRITICALSTART vs Secureworks Taegis Managed XDR / MDR comparison

The cybersecurity landscape is growing more complex by the day with the arrival of new threats and new tools supposedly designed for combating them. The problem is it’s all creating more noise and confusion for security professionals to sort through.

CRITICALSTART is the only MDR provider committed to eliminating acceptable risk and leaving nothing to chance. They believe that companies should never have to settle for “good enough.” Their award-winning portfolio includes end-to-end Professional Services and Managed Detection and Response (MDR). CRITICALSTART MDR puts a stop to alert fatigue by leveraging the Zero Trust Analytics Platform (ZTAP) plus the industry-leading Trusted Behavior Registry, which eliminates false positives at scale by resolving known-good behaviors. Driven by 24x7x365 human-led, end-to-end monitoring, investigation and remediation of alerts, their on-the-go threat detection and response capabilities are enabled via a fully interactive MOBILESOC app.

Secureworks Taegis Managed XDR is a managed detection and response (MDR) tool that combines security analytics software, 24x7 support, threat hunting, and incident response into a standalone product. In a single dashboard, users can see the whole story of their endpoint, network, and cloud activity, making event correlation simple. XDR operationalizes threat intelligence by automatically connecting our threat landscape knowledge with your security telemetry and regularly updated threat intelligence.

Secureworks Taegis Managed XDR gives your security operations teams more confidence when responding to security problems. Security analysts have additional power to actively examine and proactively look for risks in your environment with features like longer log retention, search query, user-defined reporting, and custom use case support. XDR may easily replace your current SIEM, allowing you to receive actionable insights into malicious activities as well as sophisticated threat detection. This solution provides you with enough business and security context for you to understand an investigation and take appropriate action.

Secureworks Taegis Managed XDR Features

Secureworks Taegis Managed XDR has many valuable key features. Some of the most useful ones include:

• 24/7 service
• Live chat with experts
• Interface for collaborative investigation
• Use of prioritization and threat triage
• Use of investigation and validation
• Use of executed containment
• Use of threat engagement manager 
• Full access to Taegis advanced analytics
• Supports cloud, network, and endpoint
• Supports AWS, Azure, O365
• Use of applied threat intelligence
• Use of remote incident response services
• CTU's global threat hunting and research is ongoing
• Use of response action execution
• Access to monthly targeted threat hunting
• Support provided for integration of third-party data source technologies to ensure coverage across your environment

Secureworks Taegis Managed XDR Benefits

There are many benefits to implementing Secureworks Taegis Managed XDR. Some of the biggest advantages the solution offers include:

• Improve threat detection and response time: Users have access to Secureworks Taegis Managed XDR’s team of experts, who research and respond to threats on their behalf 24/7. This solution can cut dwell times from the industry average of 111 days to minutes and hours.
  
  
• Industry leader on your side: To safeguard you around the clock, Secureworks Taegis Managed XDR’s security professionals are supported by 20+ years of security experience and insights from 1,400+ annual IR engagements and their extensive threat research.
  
  
• Reduce cost and operational burden: Save money (413% ROI, according to a Forrester Consulting TEI research) while relieving your employees of the strain and allowing them to focus on strategic projects.

Reviews from Real Users

Secureworks Taegis Managed XDR stands out among its competitors for a number of reasons. One major reason is its easy deployment.

A Solutions Architect at a computer software company, writes, “The deployment was easy. We just put on some of the end points, so we're still talking about what's going on there. But to my knowledge, there's been no issues with it.”