

CyberArk Identity and F5 BIG-IP Access Policy Manager (APM) are two leading identity and access management solutions. CyberArk Identity is preferred for its pricing and support, while F5 BIG-IP APM is favored for its robust features, making it worth the investment according to user reviews.
Features: Users value CyberArk Identity for its strong identity management, single sign-on, and multi-factor authentication. F5 BIG-IP APM is praised for its comprehensive access control, scalability, and integration options. Despite the advanced features of both products, F5 BIG-IP APM offers a more extensive feature set.
Room for Improvement: CyberArk Identity users suggest enhancements in integration with third-party applications, more detailed documentation, and additional customization options. F5 BIG-IP APM users look for improved user experience, reduced complexity in configuration, and enhanced reporting capabilities.
Ease of Deployment and Customer Service: CyberArk Identity is commended for its straightforward deployment process and responsive customer support. F5 BIG-IP APM, while powerful, is noted to have a more complex deployment process and mixed reviews on customer service effectiveness. Users tend to find CyberArk Identity easier to deploy with better support experiences.
Pricing and ROI: CyberArk Identity is viewed positively for its cost-effectiveness and satisfactory return on investment. F5 BIG-IP APM has higher upfront costs, but users believe its extensive capabilities justify the expense over time. This indicates CyberArk Identity’s clear advantage in pricing, while F5 BIG-IP APM is endorsed for long-term value through its advanced features.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
Even if they respond, they don't update me with the process or what's going on.
Most of the technical support is managed in-house due to our extensive experience with F5 products.
F5 technical support is responsive and helpful.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
The product's flexibility and company culture contribute to resolving these challenges.
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Sometimes, the logs are not quite informational or easy to understand.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
The ability to run the Anycast feature would be valuable, as the current solution only operates on-premises.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
F5 products are more expensive than other solutions but are valued for their quality and reliability.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
| Product | Mindshare (%) |
|---|---|
| CyberArk Identity | 3.5% |
| F5 BIG-IP Access Policy Manager (APM) | 2.4% |
| Other | 94.1% |

| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 9 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
F5 BIG-IP Access Policy Manager (APM) enhances access management by offering remote application access through SSL VPN, secure access verification, and login capabilities. Its user-friendly interface and robust security ensure efficient scalability and performance.
F5 BIG-IP APM serves enterprises by integrating multiple authentication protocols and supporting remote access via SSL VPN for secure application and network connections. Known for its strong performance and reliable scalability, APM allows custom policy management, facilitating load balancing and enhanced server management through virtual IP creation. It offers a secure bridge for users to connect to private networks while managing access through portals and enforcing compliance checks. Despite its efficient and user-friendly interface, APM has areas needing improvements such as updates for MacOS access, comprehensive reporting features, and simplifying the initial setup process. Better documentation and improved cloud integration are also areas for potential enhancement, alongside more efficient management and automation capabilities. Pricing and integration with other systems could be more competitive, and improvements in support response times would benefit users significantly.
What are the key features of F5 BIG-IP APM?In sectors like finance and healthcare, F5 BIG-IP APM ensures secure access management for sensitive data networks. Retailers utilize it to manage seasonal traffic efficiently with its load balancing and scalability, while educational institutions leverage its robust security and remote access features for faculty and students accessing campus networks remotely. These industries benefit from tailored policy management and comprehensive authentication integration to meet specific security and access needs.
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