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CyberArk Identity vs F5 BIG-IP Access Policy Manager (APM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
CyberArk Identity improved security, saved time, and offered over 100% ROI, proving valuable despite some indirect financial results.
Sentiment score
8.0
Organizations experience significant ROI from F5 BIG-IP Access Policy Manager through cost savings, security improvements, and critical access availability.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
We've seen a return on investment of more than 100% over the past two to three years.
 

Customer Service

Sentiment score
6.7
CyberArk Identity's support is praised for expertise and quick resolution, despite some concerns about response times and product knowledge.
Sentiment score
7.8
F5 BIG-IP Access Policy Manager support is professional and helpful, but users suggest improved response times and communication.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I would rate technical support for CyberArk Identity a nine out of ten because they are professional, knowledgeable, and resolve queries efficiently when needed.
Even if they respond, they don't update me with the process or what's going on.
Most of the technical support is managed in-house due to our extensive experience with F5 products.
F5 technical support is responsive and helpful.
 

Scalability Issues

Sentiment score
7.2
CyberArk Identity offers scalable and adaptable solutions, but some users face challenges with extensive architectural scaling and performance when scaled.
Sentiment score
7.8
F5 BIG-IP APM offers high scalability and usability for enterprises, with straightforward scaling and valuable traffic analysis tools.
We can use it on different phones and computers, demonstrating its scalability.
CyberArk Identity is scalable as needed, but increasing resources affects overall costs.
CyberArk Identity is definitely a scalable solution; it all depends on the money that you have, as with anything else.
The product's flexibility and company culture contribute to resolving these challenges.
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
 

Stability Issues

Sentiment score
7.8
CyberArk Identity is stable with rare downtime, though challenges exist in connectivity and managing various components for global users.
Sentiment score
8.0
F5 BIG-IP APM is highly rated for stability, enabling reliable remote work despite minor log issues.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Sometimes, the logs are not quite informational or easy to understand.
 

Room For Improvement

CyberArk Identity requires enhancements in integration, scalability, usability, and support, focusing on mobile management, interface, and multifactor authentication.
F5 BIG-IP APM needs improvements in usability, integration, documentation, reporting, and support to enhance cloud integration and competitiveness.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
For CyberArk Identity, you need knowledge of their scripting language to pull different sets of reports.
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
F5 BIG-IP Access Policy Manager (APM) does not have a direction for SaaS.
 

Setup Cost

Enterprise buyers find CyberArk Identity's pricing expensive but justified by comprehensive features and unmatched service for large organizations.
F5 BIG-IP Access Policy Manager is costly but valued for its reliability; licensing is simplified, though cloud costs vary.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
F5 products are more expensive than other solutions but are valued for their quality and reliability.
 

Valuable Features

CyberArk Identity offers seamless integration, strong security, and user-friendly features for enhanced identity protection and operational efficiency.
F5 BIG-IP APM offers a robust, scalable platform with secure remote access, customization, and easy integration, ideal for corporate environments.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
CyberArk Identity is a great solution for overall security posture and privileged identity controls because it has a strong base in securing privileged access and managing identities within our environment.
It is the most powerful access management system.
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
 

Categories and Ranking

CyberArk Identity
Ranking in Access Management
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
28
Ranking in other categories
Authentication Systems (10th), Identity Management (IM) (8th), Authorization Software (3rd), Enterprise Password Managers (6th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)
F5 BIG-IP Access Policy Man...
Ranking in Access Management
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (15th), Network Access Control (NAC) (7th), SSL VPN (5th), Remote Access (10th)
 

Mindshare comparison

As of October 2025, in the Access Management category, the mindshare of CyberArk Identity is 3.6%, up from 2.3% compared to the previous year. The mindshare of F5 BIG-IP Access Policy Manager (APM) is 2.0%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
CyberArk Identity3.6%
F5 BIG-IP Access Policy Manager (APM)2.0%
Other94.4%
Access Management
 

Featured Reviews

Jai Anand - PeerSpot reviewer
Has strengthened identity controls and improved regulatory compliance across global operations
The initial deployment is complex and requires many users, making it more suitable for larger enterprises. It requires a number of users to get it deployed, particularly for on-premises deployments. This typically involves a lot of initial planning, setup, and configuration. Another important consideration is the cost. It can be quite expensive, making it more suitable for larger enterprises rather than small businesses or startups. The learning curve is also significant due to the numerous features and configurations available. Some features necessitate a detailed analysis and understanding to effectively work with this solution. Additionally, the user interface needs some improvements. It appears outdated compared to the technology we are using in 2025. The UI seems like it's from the early 2000s, making it look considerably behind the times, about 20 to 25 years old.
Ashish Kumar Rai - PeerSpot reviewer
Offers remote access control, good GUI and easy to configure
I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal. In the APM interface itself, they could add direct hyperlinks to relevant online documentation. This would provide easy access to admin guides and other resources when working within the GUI.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
6%
Financial Services Firm
15%
Government
11%
Manufacturing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
The reporting functionality is somewhat complicated. While I would rate CyberArk Identity and Okta on the same level, Okta's reporting is crisper and clearer. For CyberArk Identity, you need knowle...
What do you like most about F5 BIG-IP Access Policy Manager (APM)?
In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.
What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?
F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchasing a Bentley as opposed to an Audi.
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
F5 BIG-IP Access Policy Manager (APM ( /categories/application-performance-monitoring-apm-and-observability )) does not have a direction for SaaS. Most solutions focus more on remote access and acc...
 

Also Known As

Idaptive
F5 Access Policy Manager
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Find out what your peers are saying about CyberArk Identity vs. F5 BIG-IP Access Policy Manager (APM) and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.