

OneLogin and CyberArk Identity compete in the identity and access management space. OneLogin is favored for its ease of use and seamless integration with Active Directory, while CyberArk Identity stands out for its strong security features, particularly in privileged access management.
Features: OneLogin offers seamless integration with Active Directory, single sign-on, and smart-factor authentication, enhancing user experience. CyberArk Identity provides advanced security measures, including password rotation, multi-factor authentication, and strong management for privileged access security.
Room for Improvement: OneLogin needs more out-of-the-box connectors, advanced two-factor authentication options, and enhanced reporting features. There is also a need for better customer support post-acquisition. CyberArk Identity would benefit from simplified integration processes, improved reporting functionalities, and better support for non-SAML applications.
Ease of Deployment and Customer Service: OneLogin is preferred for cloud deployments due to its simplicity and efficient deployment, yet it receives criticism for customer support issues following its acquisition. CyberArk Identity offers flexible deployment options, including on-premises and hybrid models, which appeal to organizations with strict infrastructure control requirements. Its customer service receives praise for professionalism and problem-solving abilities despite some suggested improvements.
Pricing and ROI: OneLogin is considered competitively priced against on-premise solutions but has faced unexpected price increases. It contributes to positive ROI by enhancing workflows and security. CyberArk Identity is more costly, justified by advanced features, and provides significant value for organizations requiring comprehensive security measures. Both solutions report considerable ROI; OneLogin in administrative cost reduction and CyberArk Identity in secure access management.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have seen a return on investment as we have saved a lot of money, approximately ten to twelve percent, compared to our earlier use of a different identity platform such as CyberArk, which was costly.
The automation workflow that we are using has removed the manual workflow that we were using, and the time required has been reduced.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Our developers typically handle the integration process with the help of the support team, which is very fast and they get assistance whenever they face challenges.
They were helpful and responsive.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
It does not have the functionality to add multiple enterprise-level applications.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
During the trial period, which was for thirty days, I never faced any downtime.
Regarding stability, I would not say there are downtime, bugs, or glitches.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
They can mainly improve their support, as they have a high response time. Decreasing it would be beneficial.
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
The pricing is good, and I believe it is cheaper than other products.
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
My experience with pricing, setup cost, and licensing is good, but it sometimes gets expensive when the number of users increases.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue.
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
| Product | Market Share (%) |
|---|---|
| OneLogin | 1.4% |
| CyberArk Identity | 2.0% |
| Other | 96.6% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 11 |
| Large Enterprise | 24 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
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