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CyberArk Privileged Access Manager vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (16th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 10.4%, down 18.5% compared to last year.
SAP Identity Management, on the other hand, focuses on Identity Management (IM), holds 2.3% mindshare, down 2.7% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager10.4%
Delinea Secret Server4.5%
One Identity Safeguard4.4%
Other80.7%
Privileged Access Management (PAM)
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
SAP Identity Management2.3%
SailPoint Identity Security Cloud10.0%
Microsoft Entra ID6.9%
Other80.8%
Identity Management (IM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk is good as a technology partner for ensuring that we maintain a strong security posture throughout our digital transformation."
"It's been a fantastic product and it's been easy to use."
"It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."
"Cost-wise, it is not a cheap product, but it does a ton of things, and it does them well."
"With CyberArk, you can be fully confident that your existing accounts are secure. You will be 100 percent"
"This solution works very well, and the feedback from our customers is very good."
"The automatic change of the password and Privileged Session Manager (PSM) are the most valuable features. With Privileged Session Manager, you can control the password management in a centralized way. You can activate these features in a session; the session isolation and recording. You apply the full intermediation principle. So, you must pass through CyberArk PAM to get access to the target system. You don't need to know the password, and everything that you do is registered and auditable. In this case, no one gets to touch the password directly. Also, you can implement detection and response behavior in case of a breach."
"Our privileged accounts are now stored in a more secure location and lateral movement within the network have been lessened."
"Automatic provisioning by designed workflows are valuable in any authorization audit."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"IBM really gives you the power to implement a lot of functionality outside the current implementation if you know how to build the functionality you want."
"It provides basic automatic user administration and role provisioning to save time."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"NW IDM is extremely flexible, and with a small amount of effort you can integrate the basic provisioning for most of the commonly used modern systems."
"What I found most valuable in SAP Identity Management is process automation."
 

Cons

"Pricing is a problem. CyberArk is expensive compared to other products I know."
"The solution is too complicated to use and should be simplified. It took me a long time to understand how to use it."
"Technical support from the vendor is the worst and that is one reason I stopped using CyberArk."
"The current interface doesn't scale that well, and has some screens still in the old layout."
"CyberArk's license is too expensive. I rate it seven out of 10 for affordability."
"The tool's UI has bugs and lags. It needs to be improved. The deployment process can be complex due to multiple components for various functionalities, each requiring separate infrastructure management. To simplify this process, consolidating all these components into a single platform could be beneficial. The product's pricing could be cheaper."
"When I was a component owner for PAM's Privileged Threat Analytics (PTA) component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a framework which has a comprehensive list of use cases. We reached out to the vendor and asked them how much coverage they have of the uses cases found on MITRE, which would have given us a better view of things while I was the product owner. Unfortunately they did not have the capability of mapping onto MITRE's framework at that time."
"They should allow further customization as it's really hard to do any further customizations over CyberArk."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"The standard one is not friendly and very time-consuming for elementary operation."
"SAP Identity Management can improve risk analysis and authority checks."
"SAP Identity Management can improve risk analysis and authority checks."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"The current functionality allows you only to change one user at a time. There is no option to maintain the business roles from the UI using standard validation or imports, so you have to build your business roles one by one."
"Research and marketing need to be improved."
 

Pricing and Cost Advice

"The price of CyberArk Privileged Access Manager is expensive. There are no other fees other than the standard licensing fees."
"CyberArk Privileged Access Manager is on the expensive side. It is very expensive."
"I haven't seen the numbers. I know it is not cheap, but I don't know what it is. I would rate it a six out of ten in terms of pricing. It is definitely more expensive than the other product, but it also provides more functionality, and it is modular too. So, we pay for the functionality we're actually going to use, and that's nice."
"I rate the tool's pricing an eight out of ten."
"It's not a cheap application. It's very expensive."
"It costs us around $200 per user."
"I would rate the cost of CyberArk Privileged Access Manager seven out of ten with ten being the most expensive."
"I do not have any opinions to add about the pricing of the product."
"I rate the solution's pricing a four out of ten."
"The licensing cost varies depending on the specific requirements and deployment size."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
7%
Comms Service Provider
6%
Manufacturing Company
14%
Energy/Utilities Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
What advice do you have for others considering SAP Identity Management?
My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience with other IAM tools, having worked for Oracle three or four years ago, but I ca...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Rockwell Automation
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: April 2026.
893,244 professionals have used our research since 2012.