


Cybereason Endpoint Detection & Response and Norton Small Business both offer robust security solutions tailored for different market segments. Cybereason seems to edge out Norton in terms of advanced features and analytical capabilities, making it more suitable for larger enterprises, while Norton Small Business provides a more user-friendly and cost-effective solution for smaller businesses.
Features: Cybereason Endpoint Detection & Response is praised for its comprehensive threat detection, real-time analytics, and automation capabilities. Norton Small Business is valued for its ease of setup, reliable anti-malware features, and simple management tools. While Cybereason offers more advanced features suited for high-security needs, Norton is favored for its overall ease of use and accessibility for small businesses.
Room for Improvement: Cybereason users often mention the need for better integration with third-party tools and a more streamlined dashboard. Norton Small Business reviews highlight the desire for enhanced customer support and more advanced threat detection features. Cybereason's feedback suggests improvement areas in integration and interface customization, while Norton needs to focus on support responsiveness and advanced threat capabilities.
Ease of Deployment and Customer Service: Cybereason Endpoint Detection & Response has a straightforward, albeit technical, deployment process and is generally supported well by its customer service. Norton Small Business offers a quicker, more hassle-free deployment process, suitable for smaller teams, but its customer service has been noted as needing faster response times. Cybereason is more complex but well-supported, whereas Norton is simpler but needs better customer service.
Pricing and ROI: Cybereason Endpoint Detection & Response users perceive it as more costly but justifiable given its extensive features and higher ROI for large-scale operations. Norton Small Business is appreciated for its lower setup costs and quicker ROI, though it may lack some advanced features seen in Cybereason. Cybereason is seen as a premium investment for large businesses, while Norton offers budget-friendly pricing for small business needs.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
What I find most valuable is the clarity of the platform.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.5% |
| Norton Small Business | 1.7% |
| Cybereason Endpoint Detection & Response | 1.0% |
| Other | 93.8% |



| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Large Enterprise | 2 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.