Cybereason Managed Detection &amp; Response vs Fidelis Elevate comparison

Cybereason Managed Detection & Response vs. Fidelis Elevate

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Peter Nowak

Business Development Manager for Cybereason at Bechtle

Quick response and reliable restoration enhance security operations

If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.

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Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's most valuable features are massive user and feature intelligence exploit detection."

"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."

"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."

"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."

"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."

"The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service."

"The tool is easy to use."

"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."

More Cortex XDR by Palo Alto Networks pros

"The quick reaction and the ability to restore the state before within a short time are significant."

"Automated information on zero-day threats is provided without us needing to ask."

"The quick reaction and the ability to restore the state before within a short time are significant."

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."

"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."

"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."

"The solution's technical support is perfect, so I rate the technical support a ten out of ten"

"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."

"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."

"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."

"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"

"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."

More Fidelis Elevate pros

Cons

"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."

"I would like to see some additional features related to email protection included."

"The main issue I could point out is the offline agents and the way that it is missing."

"The encryption is not up to the mark."

"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."

"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."

"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."

"If Palo Alto reduces the pricing slightly for their products, it would make them more scalable in markets such as India and globally for cybersecurity."

More Cortex XDR by Palo Alto Networks cons

"The interface, particularly the dashboard we use for looking at alerts, could be improved."

"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."

"If the language barrier was addressed, it would lower the barrier for a number of German customers."

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"The reports in the endpoint area of Elevate can be improved."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

Pricing and Cost Advice

"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."

"It has reasonable pricing for the use cases it provides to the company."

"I don't like that they have different types of licenses."

"Cortex XDR by Palo Alto Networks is quite an expensive solution."

"The cost depends on your chosen license type, like Pro or other licenses."

"This is an expensive solution."

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

"It's quite expensive but we can customize it to reduce the price."

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Performing Arts

15%

Outsourcing Company

Manufacturing Company

University

Manufacturing Company

12%

Financial Services Firm

12%

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

No data available

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	2

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?

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What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?

The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.

What needs improvement with Cybereason Managed Detection & Response?

Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked ...

What is your primary use case for Cybereason Managed Detection & Response?

We have configured multiple scenario-based alerts for Cybereason Managed Detection & Response, such as known malw...

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Product Reports

Cortex XDR by Palo Alto Networks

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Cybereason Managed Detection & Response

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Cybereason Managed Detection & Response report

Fidelis Elevate

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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Cybereason MDR

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, managed monitoring and IR services.

Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

The Cybereason platform is powered by a custom-built in-memory graph, the only truly automated hunting engine anywhere. It detects behavioral patterns across every endpoint and surfaces malicious operations in an exceptionally user-friendly interface.

LevelBlue

Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.

Fidelis Security

Sample Customers

CBI Health Group, University Honda, VakifBank

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK

First Midwest Bank

Cybereason Managed Detection & Response vs. Fidelis Elevate