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Cybereason Managed Detection & Response vs Fidelis Elevate comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cybereason Managed Detectio...
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Managed Detection and Response (MDR) (22nd)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (57th), Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (22nd), Managed Detection and Response (MDR) (32nd), Extended Detection and Response (XDR) (41st)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Peter Nowak - PeerSpot reviewer
Business Development Manager for Cybereason at Bechtle
Quick response and reliable restoration enhance security operations
If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"The user interface of the solution is sophisticated and straightforward."
"Cortex XDR by Palo Alto Networks has accelerated the response time for my security team, so we have been able to resolve issues faster than usual."
"Its interface and pricing are most valuable, and it is better than other vendors in terms of security."
"Once you become familiar with it, Cortex XDR by Palo Alto Networks is a more powerful tool and I would say that I prefer it over MDE because it is a stronger tool for me."
"It is easy to use."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"The tool's use cases are relevant to security."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"The quick reaction and the ability to restore the state before within a short time are significant."
"Automated information on zero-day threats is provided without us needing to ask."
"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"It is used as our primary in-line IDS/IPS system, replacing FireEye NX, and it catches more, looks at more ports than FireEye NX, and is a scalable appliance, unlike our NX which was saturated and shut itself down."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"The technical support is very helpful."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
 

Cons

"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"The onboarding process could be better."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"I have faced some issues with Cortex XDR by Palo Alto Networks; there is room for improvement in the sense that certain options prevent us from seeing and segregating data."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The interface bug needs to be squashed once and for all."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The reports in the endpoint area of Elevate can be improved."
 

Pricing and Cost Advice

"The price was fine."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"I am using the Community edition."
"I don't recall what the cost was, but it wasn't really that expensive."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The price of the solution is high for the license and in general."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"It's quite expensive but we can customize it to reduce the price."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Outsourcing Company
17%
Construction Company
14%
Performing Arts
13%
Manufacturing Company
9%
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
12%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
What needs improvement with Cybereason Managed Detection & Response?
Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked ...
What is your primary use case for Cybereason Managed Detection & Response?
We have configured multiple scenario-based alerts for Cybereason Managed Detection & Response, such as known malw...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Cybereason MDR
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
First Midwest Bank
Find out what your peers are saying about Cybereason Managed Detection & Response vs. Fidelis Elevate and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.