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CrowdStrike Falcon Complete MDR vs Cybereason Managed Detection & Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
Cybereason Managed Detectio...
Ranking in Managed Detection and Response (MDR)
21st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 6.0%, down from 13.5% compared to the previous year. The mindshare of Cybereason Managed Detection & Response is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR6.0%
Cybereason Managed Detection & Response0.9%
Other93.1%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
Peter Nowak - PeerSpot reviewer
Business Development Manager for Cybereason at Bechtle
Quick response and reliable restoration enhance security operations
If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found AI technology most valuable in the solution."
"Falcon Complete's best feature is detection. The interface is also user-friendly."
"CrowdStrike Falcon Complete's most valuable features are efficient dashboards and their ease of management."
"Comparing the stability of the solution to other similar products it is at the top."
"The features of Firewall Management control, combined with controls in NextGen, are the most useful for our clients."
"The most valuable feature of CrowdStrike Falcon Complete is endpoint detection and response."
"We have now selected CrowdStrike Falcon Complete MDR, which is a managed detection and response product that is completely managed by the Falcon US team, and everything is perfectly managed by them."
"The main valuable features are feasibility, ease of deployment, and that it's all based in the cloud. I like that it is gradually updated and that the detection rate is higher than that of other endpoint solutions. There are fewer loopholes."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"The quick reaction and the ability to restore the state before within a short time are significant."
"The quick reaction and the ability to restore the state before within a short time are significant."
"Automated information on zero-day threats is provided without us needing to ask."
 

Cons

"CrowdStrike Falcon Complete could improve by having advanced features, such as SOC, and HDR."
"We find CrowdStrike Falcon Complete to have a steeper learning curve when it is deployed in certain industries such as finance and retail."
"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."
"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."
"Some dashboards can be very complex, but once you get to know them, it is very logical."
"In a future release, it would be ideal if they could add reporting and action histories to their suite of features."
"The solution could use an on-demand scan feature."
"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"If the language barrier was addressed, it would lower the barrier for a number of German customers."
"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
 

Pricing and Cost Advice

"I think the pricing is a little high."
"Pricing is reasonable."
"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."
"The price of this solution is expensive compared to others solutions."
"CrowdStrike has a reasonable price."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
"Its licenses are expensive for small-scale companies."
"We pay 40,000 euros to use this solution."
"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
Healthcare Company
6%
Construction Company
13%
Performing Arts
13%
Outsourcing Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise32
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
What needs improvement with Cybereason Managed Detection & Response?
Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked with Cybereason to whitelist and fine-tune alerts, particularly those related to...
What is your primary use case for Cybereason Managed Detection & Response?
We have configured multiple scenario-based alerts for Cybereason Managed Detection & Response, such as known malware, potential unwanted programs, and PowerShell execution. We monitor suspiciou...
 

Also Known As

Falcon Complete
Cybereason MDR
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Cybereason Managed Detection & Response and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.