Cybereason Managed Detection &amp; Response vs Sophos MDR comparison

Cybereason Managed Detection & Response vs. Sophos MDR

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason Managed Detectio...

Ranking in Managed Detection and Response (MDR)

22nd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos MDR

Ranking in Managed Detection and Response (MDR)

5th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of Cybereason Managed Detection & Response is 0.6%, up from 0.2% compared to the previous year. The mindshare of Sophos MDR is 4.4%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Sophos MDR	4.4%
Cybereason Managed Detection & Response	0.6%
Other	95.0%

Managed Detection and Response (MDR)

Featured Reviews

Peter Nowak

Business Development Manager for Cybereason at Bechtle

Quick response and reliable restoration enhance security operations

If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.

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Ahmed_Fahmy

Operations Technical Lead at IT Supporters

Comprehensive management and support continuously enhance threat detection and response

Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The quick reaction and the ability to restore the state before within a short time are significant."

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."

"The quick reaction and the ability to restore the state before within a short time are significant."

"Automated information on zero-day threats is provided without us needing to ask."

"The product’s most valuable feature is rapid response."

"The automated threat hunting feature and integration capabilities are valuable."

"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."

"Sophos MDR enhances our clients' cybersecurity."

"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."

"It is stable and scalable. It has good technical support."

"The authentication it offers minimizes the risk of access."

"The automation feature in Sophos MDR provides reports and alerts."

More Sophos MDR pros

Cons

"The interface, particularly the dashboard we use for looking at alerts, could be improved."

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."

"If the language barrier was addressed, it would lower the barrier for a number of German customers."

"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."

"Some users have mentioned that Sophos MDR can be quite resource-intensive, which might affect the system."

"The service could enhance its scope, particularly in managing firewalls."

"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."

"There could be improvement in features like more detailed reporting for the end customer."

"Threat intelligence is an area for improvement for MDR."

"One of the limitations that we have found is with communications and the languages in different countries."

"Sophos MDR could offer more integration packs and more vendor flexibility."

"The solution's integration should be made easier because it is difficult."

More Sophos MDR cons

Pricing and Cost Advice

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."

"The cost of the solution is based on how many users use it."

"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."

"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."

"Sophos MDR is a cheap solution."

"Compared to other tools, Sophos has a pretty good price."

"The solution is expensive."

"The tool is too expensive for small companies."

"I rate Sophos MDR’s pricing a seven or eight out of ten."

More Sophos MDR pricing and cost advice

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Performing Arts

17%

Manufacturing Company

Financial Services Firm

Educational Organization

Computer Software Company

15%

Manufacturing Company

11%

Comms Service Provider

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?

The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.

What needs improvement with Cybereason Managed Detection & Response?

Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked with Cybereason to whitelist and fine-tune alerts, particularly those related to...

What is your primary use case for Cybereason Managed Detection & Response?

We have configured multiple scenario-based alerts for Cybereason Managed Detection & Response, such as known malware, potential unwanted programs, and PowerShell execution. We monitor suspiciou...

What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.

What needs improvement with Sophos MDR?

What advice do you have for others considering Sophos MDR?

I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...

CyberProof vs Cybereason Managed Detection & Response

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Product Reports

Cybereason Managed Detection & Response

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Cybereason Managed Detection & Response report

Sophos MDR

Download Sophos MDR product report

Also Known As

Cybereason MDR

Sophos Managed Threat Response

Overview

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, managed monitoring and IR services.

Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

The Cybereason platform is powered by a custom-built in-memory graph, the only truly automated hunting engine anywhere. It detects behavioral patterns across every endpoint and surfaces malicious operations in an exceptionally user-friendly interface.

Cybereason

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sophos

Sample Customers

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK

Information Not Available

Cybereason Managed Detection & Response vs. Sophos MDR