No more typing reviews! Try our Samantha, our new voice AI agent.

CylanceGUARD vs Sophos MDR comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceGUARD
Ranking in Managed Detection and Response (MDR)
48th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of CylanceGUARD is 0.6%, up from 0.2% compared to the previous year. The mindshare of Sophos MDR is 2.6%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Sophos MDR2.6%
CylanceGUARD0.6%
Other96.8%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer1521510 - PeerSpot reviewer
Lead - Recruiting at a tech services company with 10,001+ employees
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.
Yati Gharat - PeerSpot reviewer
Chief Technology Officer at Litmus
Integrated analytics have improved threat visibility and reduced manual monitoring effort
One of the areas for improvement in Sophos MDR is the amount of traffic and the VPN because when we have that much load, the hardware gets a little bit heated. So they need to look into the capacity of the hardware. Functionality-wise and features-wise for Sophos MDR, we are somewhat satisfied, but there are a lot of things we don't use even. However, the critical part is there, which we use, while most other functionalities we don't require because the more complicated the configuration we do in a security fabric, the more difficult it is to handle those types of data and readings and analytics. We have enabled only the features and functions needed, leaving the rest disabled.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps us in layered defense, and if one of the other products does not capture what we require, it comes up in Cylance and vice versa, helping the overall security posture of the organization."
"It has a lot of things for Malops detections."
"My customers have seen a return on investment with Sophos MDR because it has stopped several real-time compromises, which would have had a significant financial impact."
"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."
"It is a scalable solution."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"The authentication it offers minimizes the risk of access."
"Sophos MDR has positively impacted my organization by helping us significantly, leading to fewer incidents, faster response times, and less downtime for our team because the MDR team works around the clock, has the authority to quarantine malware, and handles everything on our Sophos Central portal with full visibility."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"The product gives us good visibility into what is happening inside the company."
 

Cons

"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
"We are not satisfied with their support. We are facing some challenges."
"The integration with third-party solutions as an area for slight improvement"
"Support could provide a faster response."
"The solution is expensive for customers."
"One of the areas for improvement in Sophos MDR is the amount of traffic and the VPN because when we have that much load, the hardware gets a little bit heated."
"Its technical support could be better."
"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"Some users have mentioned that Sophos MDR can be quite resource-intensive, which might affect the system."
 

Pricing and Cost Advice

"Its price is reasonable, but there are other products that are cheaper than this."
"The price falls somewhere in the middle range."
"Sophos MDR could be more affordable."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
"The product is reasonably priced considering the cybersecurity features."
"The cost of the solution is based on how many users use it."
"It is an expensive platform."
"The tool is too expensive for small companies."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
920,929 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Computer Software Company
11%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Sophos MDR?
I think Sophos MDR can be improved, but as of now, it is good, very useful and reliable. They could improve it by adding another solution such as CrowdStrike or Trend Micro. If they integrate those...
What advice do you have for others considering Sophos MDR?
My advice to others looking into using Sophos MDR is to purchase it because it is a very good and reliable solution. I give this review a rating of ten out of ten.
What is your experience regarding pricing and costs for Sophos Managed Threat Response?
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten. When compared to other products like Trend Micro, Bitdefender, or Kaspersky, its pricing holds up well.
 

Also Known As

No data available
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
Information Not Available
Find out what your peers are saying about CrowdStrike, SentinelOne, Huntress and others in Managed Detection and Response (MDR). Updated: October 2026.
920,929 professionals have used our research since 2012.