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CylanceOPTICS vs HP Wolf Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
63rd
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
HP Wolf Security
Ranking in Endpoint Detection and Response (EDR)
44th
Average Rating
7.8
Reviews Sentiment
3.4
Number of Reviews
8
Ranking in other categories
Endpoint Protection Platform (EPP) (17th)
 

Mindshare comparison

As of September 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of CylanceOPTICS is 0.6%, up from 0.3% compared to the previous year. The mindshare of HP Wolf Security is 1.8%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
HP Wolf Security1.8%
CylanceOPTICS0.6%
Other94.0%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
GauthamVakapalli - PeerSpot reviewer
Account Manager at Teksalah
Provides reliable threat detection and response but requires better regional support
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.
BH
Owner at Stoneridge Engineering, LLC
Adds a layer of safety, especially for laptops operating in various environments
The tool's deployment is easy. HP Wolf Security's deployment was a swift process since it was initially compatible with Windows 10, the operating system on both machines. However, when I transitioned to Windows 11, I encountered minor issues that prompted me to delve deeper into Wolf Security to fine-tune security settings according to my preferences. While I mostly used default settings, there was an initial adjustment where I disabled the AI function related to malware. Currently, the system is running smoothly with no reported issues. Adjusting some settings raised concerns about compatibility between HP Wolf Security and Norton 360. Specifically, aspects of HP Wolf Security, such as the virtual machine component, intrigued me, but I hesitated due to potential conflicts. During my investigation, Windows 11 raised a flag, questioning the system's security settings with Norton 360 and HP Wolf Security. However, it seems that they coexist well without causing issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are incident creation, policy-based protection, IP whitelisting, and device encryption. These are beneficial for endpoint and server security."
"The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."
"These days it's machine-learning technology and behavior-based analytics features that make us more secure."
"But overall, when we speak about security and protection, they are one of the top providers."
"Cortex is the best tool for endpoint detection, and I have used it to verify hashes or domains to identify malicious activity, trigger playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."
"The product's initial setup phase is very easy."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"CylanceOPTICS is easy to use."
"CylanceOPTICS is pretty stable."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The technical support personnel I interacted with were good."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"The most valuable feature is the process isolation because it simply stops malware from infecting the machines."
"It has reduced the number of virus and malware incidents and calls we have received compared to prior to deploying this product, and our overall security posture has improved."
"Looking at it in the big picture of the risk that you're mitigating and the protection that you're getting, it's phenomenal."
"It has prevented thousands of potential threats by encapsulating them within its own vSentry container, thus providing overall protection and integrity of the operating system."
"We've been able to isolate and prevent malicious code from external email attachments and from downloaded internet files. Those are the two big areas that have really made an impact."
"Now, instead of us having to go through that analysis, they actually give us a monthly report that shows us: "Here's what you got hit with, here's what would have happened, here are the forensics behind the attack," and, obviously, Bromium stopped it."
"The feature that stands out the most is that when someone clicks on a link in an email... [if] that link is malicious and it has some malware or keylogger attached to it, when it opens up in that Bromium virtualized browser, there's no chance of it actually being on the machine and running, because as soon as they click that "X" in the upper right-hand side of the browser, everything just vanishes. That is an added plus."
"The isolation feature is the most important because it prevents attacks."
 

Cons

"Managing the product should be easier."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"A potential area of improvement for Cortex XDR by Palo Alto Networks is the cost."
"Product might have some bugs."
"In general, the price could be more competitive."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The detection component is something that they have to work on."
"It takes more time to investigate or dig up and understand what's going on."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"False positives could be improved. Cylance picks up a lot of them."
"We have been dissatisfied with CylanceProtect and CylanceOPTICS and want to leave within the next several months. It just hasn't been an effective tool."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The reporting is very weak and not very good at all."
"They need to improve the compatibility with other applications and its stability."
"Reporting is one of the shortcomings of the product. We do mine the data that's in there from a forensics perspective... It becomes very difficult because you have to spend a lot of time digging through the volumes of data. Reporting is absolutely the biggest shortcoming."
"Room for improvement would be keeping up with the rate of change, specifically on Windows platforms."
"Initial setup was complex. There were many configurations that needed to be worked out with the vendor. The setup required hands-on assistance from Bromium."
"They need to improve the compatibility with other applications and its stability. It works well with attacks, but it doesn't work well with all software on the clients. There is a lot of troubleshooting and a lot of things that need to be tuned to make it work and not break things."
"When you deploy, not only is the user asked to reboot their computer, they are also asked to wait for 20 minutes while it sits there and initializes. It definitely impacts the end-user. It takes time away from their day."
"Initially, when we came in contact with Bromium a few years ago, it had a nice threat analyst, or a LAVA Pop, which is what they used to call it. Once it detected malware, it would show us the malware's path... I don't see that on the computers now. We only get to see that in the console. I would like to still see that on the individual machines because when we go out to look at a machine, we don't necessarily have access to the console."
"The tool behaves differently when I ported to Windows 11."
 

Pricing and Cost Advice

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"I don't have any issues with the pricing. We are satisfied with the price."
"I don't like that they have different types of licenses."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"The price of the product is not very economical."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"I would rate the pricing a three out of five."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"Pricing is reasonable."
"The product came as a bundle with the machine."
"The pricing is very fair compared to the competition. The licensing is straightforward."
"I think the pricing is a good value. All of these security products are always going to be very expensive, but I don't think Bromium is unreasonable. I think Bromium is decently priced. It’s a tiered licensing platform. The more you buy, the cheaper gets per unit, and I think their tiers are very well defined. I think they're fair."
"The product's pricing is a good value. We only run it on our internet-facing workstations, we don't run it on everything in our environment. We are very selective. Some organizations may want to consider doing something like that to reduce their license count."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Manufacturing Company
12%
Outsourcing Company
11%
Financial Services Firm
11%
Comms Service Provider
10%
Comms Service Provider
12%
Manufacturing Company
9%
Computer Software Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Optics?
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the...
What needs improvement with Blackberry Optics?
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitat...
What is your primary use case for Blackberry Optics?
One of the main use cases for CylanceOPTICS is endpoint detection and response, which even works without internet, un...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Bromium vSentry
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Cerdant, Washoe County School District
Valspar
Find out what your peers are saying about CylanceOPTICS vs. HP Wolf Security and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.