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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (4th), HCI (8th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
CEO at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has 100% storage availability and we've had that for more than ten years."
"During the maintenance periods, on any part of the storage or VMware migration, we have had no downtime."
"Active-active is the most valuable aspect for us."
"It is true storage virtualization at its finest."
"Runs very stable and therefore very trustworthy, without that a storage solution would be unthinkable."
"The interface is user-friendly."
"It is a well-proven, automated management tool in all dynamic provisioning, auto-tiering, great performance, parallel I/O​, cache speed mechanism, etc."
"CDP is an important feature for avoiding data loss in the event of ransomware attacks. You need more storage capacity, however, you get the possibility to return at any time and use the data saved up to that point. The recovery is much faster than with a classic restore."
"The most valuable feature is the software design storage that really provided a faster, agile, easier to scale up and out storage path."
"The most valuable aspects are that it's an all-in-one solution and it's very self-contained."
"The initial setup was straightforward; it was easy and fast to deploy, and NetApp Cloud Manager made getting up and running with Cloud ONTAP amazing, easy to use, simple, and it basically did everything."
"The solution is very scalable."
"It allows me to move a VM set and require extra performance. I can easily move them onto it and have it just run."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers."
"The ability to size the available space in a way that matches our company's needs is most valuable. For instance, you can decide if you want 80/20, 70/30, or 60/40 space. Redundancy depends on your needs without changing the appliance. You just add space and decide the percentage of space that you need free and the percentage of space that you need for backup. It is all automatic, and you don't have to do anything. You just add space, and the system automatically configures itself with the chosen option."
 

Cons

"Management could be improved. The management console sometimes reacts very slowly."
"DataCore should integrate its own file server into SANsymphony."
"Right now, the version used is run on Microsoft Windows Server. Having a Linux version or even an appliance would be better as it would eliminate the use of additional licensing for another piece of hardware."
"We'd like to manage the raid on the disk directly in SanSymphony."
"The so-called hyperconverged infrastructure edition, sometimes known as vSan, should be addressed."
"The heavy client mode console should be improved by having a web console to improve accessibility."
"When I sometimes reboot for maintenance, the connectivity from the iSCSI initiator host could be improved."
"I would like for it to improve into a more ergonomic management console and a translation into the French language. It should have some process for a shutdown of a VM properly in case of a problem."
"The initial setup is very painful. It's not straightforward, requires a lot of knowledge to get it going."
"They could improve the packaging."
"I would like to have the ability to replicate to multiple sites."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"The price of the solution is okay but could improve."
"I would like for them to fall a little closer to like the VMware release model. The new features and new solutions tend to come from the VMware side. I would like for NetApp to follow along closely with VMware's release schedule."
 

Pricing and Cost Advice

"This solution allows the use of off-the-shelf hardware and charges by the TB of storage."
"The cost is at the same level as other storage solutions and it is easy to understand the licensing."
"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"The solution is cost effective."
"The pricing and licensing are better with DataCore."
"Make sure you are made aware of the annual subscription cost when purchasing."
"It is relatively expensive, and the additional costs for hardware and storage can make it a significant investment for customers."
"Pricing has improved but it is still expensive."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"Its price is comparable to the competitors in the market."
"The licensing fees are renewed annually."
"The price of the solution is okay but could improve."
"Its pricing is lower than our previous solution."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"All the licenses are included when you buy the program."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
12%
Computer Software Company
9%
Construction Company
8%
Construction Company
22%
Financial Services Firm
11%
Marketing Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
I am saying that the pricing is reasonable. It's not that expensive, and the product is also pretty stable. It's a good solution and the price is okay regarding the other products.
What needs improvement with DataCore SANsymphony?
It's difficult to know how DataCore SANsymphony can be improved. I think DataCore SANsymphony could be deployed on Linux environments, which could be a great thing for clients. I would like to see ...
What is your primary use case for DataCore SANsymphony?
I usually recommend DataCore SANsymphony for companies in the domain of research, energy, governmental, and education.
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Also Known As

DataCore Virtual SAN
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Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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