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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (4th), HCI (8th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
CEO at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The better features are the synchronous replication and the management console."
"The solution's most valuable feature is its versatility, with there being support for all new hardware technologies and platforms, disc mirroring and very effective auto tiering."
"The support is excellent."
"Our central storage has very high availability. DataCore SANsymphony ensures high business continuity."
"DataCore SANsymphony has improved our organization in terms of performance, data security and maintenance plan."
"The interface is user-friendly."
"Runs very stable and therefore very trustworthy, without that a storage solution would be unthinkable."
"DataCore has helped provide flexible, highly available, high-performance storage that otherwise would have been outside our price range."
"We have seen two to three million dollars of OPEX savings by deploying this and getting rid of older equipment."
"When you are doing lifecycles for your equipment, you can just swap out pieces of equipment. We used to do one big iron to another big iron, and that's a major migration hassle. Whereas, with this environment, you can go with small nodes, one at a time, and do a refresh."
"Scalability was another thing I was looking at. The solution, by its very nature, is designed to be expandable and flexible, so you don't have to buy performance you don't need today, but you're also not stuck with something you can't expand."
"The NetApp Deployment Engine that comes with it makes the actual deployment and usage very easy. That's our primary focus and it's hyper-converged. That's something that we want to use as well."
"The multi-vertical aspect is what is most valuable for us. The main reason we wanted a multi protocol was because Amazon was not able to provide us with access to the same data as we could get from Linux and Windows lengths. That was our value proposition for this solution."
"NetApp HCI is used for enterprise-scale hybrid cloud infrastructure and we are using the standard version."
"The most valuable feature is the software design storage that really provided a faster, agile, easier to scale up and out storage path."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
 

Cons

"Datacore is developing a new WebUI with new dashboards. It is a good idea as the classic GUI is lacking dashboards."
"Having an enterprise "Storage Dashboard" that can show capacity, usage, performance, and any issues would be very beneficial."
"It's a very expensive solution, and the licensing costs should be lower."
"When I sometimes reboot for maintenance, the connectivity from the iSCSI initiator host could be improved."
"For customers or technicians that don't speak and understand English, it could be great to have other languages support, all the more so given the number of countries in which SanSymphony is used."
"The current view in the GUI is too simple and we cannot see clearly cold data or hot data."
"The graphical interface needs to be improved. We have noticed some bugs in it."
"Deduplication works but implementing it is complex."
"I'm not a fan of how they don't log you out properly from some of their web tools for management."
"We went with a different solution and having run that for a while, I would say that there is a lot more than they could do to make it more streamlined."
"Because I like block mode, I'd like to see SAN connectivity. I would like to be able to easily put it into my current environment."
"I would like to have the ability to replicate to multiple sites."
"They could improve the packaging."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"The price of the solution is okay but could improve."
 

Pricing and Cost Advice

"This solution allows the use of off-the-shelf hardware and charges by the TB of storage."
"Pricing has improved but it is still expensive."
"This product has a good ratio between quality and price. In many cases, it's less expensive to work with DataCore than other storage systems."
"The pricing and licensing are better with DataCore."
"We have licensing costs on a yearly basis. They charge per terabyte, so in terms of cost, it can be very costly. They have three different features, and you have to pay extra for those."
"The solution is cost effective."
"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"DataCore SANsymphony's pricing is very high and should be much cheaper."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"Its price is comparable to the competitors in the market."
"The licensing fees are renewed annually."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"All the licenses are included when you buy the program."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
12%
Computer Software Company
9%
Construction Company
8%
Construction Company
22%
Financial Services Firm
11%
Marketing Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
I am saying that the pricing is reasonable. It's not that expensive, and the product is also pretty stable. It's a good solution and the price is okay regarding the other products.
What needs improvement with DataCore SANsymphony?
It's difficult to know how DataCore SANsymphony can be improved. I think DataCore SANsymphony could be deployed on Linux environments, which could be a great thing for clients. I would like to see ...
What is your primary use case for DataCore SANsymphony?
I usually recommend DataCore SANsymphony for companies in the domain of research, energy, governmental, and education.
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Also Known As

DataCore Virtual SAN
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Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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