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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (4th), HCI (8th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
CEO at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The better features are the synchronous replication and the management console."
"DataCore has helped provide flexible, highly available, high-performance storage that otherwise would have been outside our price range."
"I'd have to say that the biggest improvement gained by using SANsymphony has to be the performance of the product."
"My advice to anybody who is considering SANSymphony is that it is flexible, user-friendly, and a product that I recommend."
"The bottom line is the software is what runs our applications on whatever storage vendor we choose - and it does so reliably."
"The dashboard is very intuitive, and there are many counters to diagnose what happens during a short period (like when a backup is in progress)."
"When we migrated from our physical SQL server hardware storage to SANsymphony's software-defined storage, with its clever caching mechanism, we saw a huge increase in performance."
"The documentation repository is really useful and kept updated."
"The benefits for our organization are the performance that we're able to get out of it, as well as the guaranteed minimum performance from a storage perspective."
"It offers the ability to scale on demand which is important to the burst capability of scaling up and scaling down."
"NetApp HCI has improved our organization by allowing us to put more time into investing in new ideas and spending less time in the administration of the solution."
"The best thing about the product is this is the only appliance in the market that separates control of storage from compute."
"The ability to size the available space in a way that matches our company's needs is most valuable. For instance, you can decide if you want 80/20, 70/30, or 60/40 space. Redundancy depends on your needs without changing the appliance. You just add space and decide the percentage of space that you need free and the percentage of space that you need for backup. It is all automatic, and you don't have to do anything. You just add space, and the system automatically configures itself with the chosen option."
"We're trying to move to a much more API-driven management of all of our products, and NetApp's product is, from all the SDS providers we have seen, the most fully-baked API out there."
"The most valuable feature is the software design storage that really provided a faster, agile, easier to scale up and out storage path."
"It is scalable, and NetApp Deployment Engine (NDE) makes its deployment easier."
 

Cons

"SANsymphony is missing some features that vSAN has. For example, vSAN has a special feature called continuous data protection. It provides the ability to go back in time to a given moment. You can see what was on your disk in the past up to two weeks. That's a great feature because ransomware attacks are increasingly common, and that provides you some kind of protection."
"Unified storage (all block, objects, and files) should be in a single storage pool with unified storage concepts, hence providing the user with whatever they want."
"We'd like to manage the raid on the disk directly in SanSymphony."
"Installing updates could be a bit more straightforward and easier to install."
"Even though it is easy to administrate, the initial installation and configuration can be complicated."
"Deduplication works but implementing it is complex."
"DataCore needs a more efficient and better way to keep track of metrics and counters so that we can do baseline analysis to measure performance."
"DataCore should integrate its own file server into SANsymphony."
"They could improve the packaging."
"I would like to see higher level graphics support because we are going to be doing some virtual desktop for our CAD software, and I want to be able to support AutoCAD and Cantillo on remote desktop machines."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"The price of the solution is okay but could improve."
"I would like to see a better upgrade process, like the one that ONTAP has."
"The problem is that it needs to be much more stable, for example, when I want to do the upgrade to 1.7 that just released, I also need to issue a ticket to the support guy in India and he asked me to deploy another mlock. There are a lot of manual steps compared with other products."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"It doesn't have all the data points we need and all the historical data that I would like."
 

Pricing and Cost Advice

"We have licensing costs on a yearly basis. They charge per terabyte, so in terms of cost, it can be very costly. They have three different features, and you have to pay extra for those."
"The pricing and licensing are better with DataCore."
"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"The cost is at the same level as other storage solutions and it is easy to understand the licensing."
"Pricing has improved but it is still expensive."
"It is relatively expensive, and the additional costs for hardware and storage can make it a significant investment for customers."
"The solution is cost effective."
"Make sure you are made aware of the annual subscription cost when purchasing."
"Its price is comparable to the competitors in the market."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"The licensing fees are renewed annually."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"All the licenses are included when you buy the program."
"The price of the solution is okay but could improve."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
12%
Computer Software Company
9%
Construction Company
8%
Construction Company
22%
Financial Services Firm
11%
Marketing Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
I am saying that the pricing is reasonable. It's not that expensive, and the product is also pretty stable. It's a good solution and the price is okay regarding the other products.
What needs improvement with DataCore SANsymphony?
It's difficult to know how DataCore SANsymphony can be improved. I think DataCore SANsymphony could be deployed on Linux environments, which could be a great thing for clients. I would like to see ...
What is your primary use case for DataCore SANsymphony?
I usually recommend DataCore SANsymphony for companies in the domain of research, energy, governmental, and education.
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Also Known As

DataCore Virtual SAN
No data available
 

Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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