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DataCore SANsymphony vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (5th), HCI (8th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SigfridCecillon - PeerSpot reviewer
Owner at Arsium
High availability and user-friendliness enhance infrastructure health and redundancy
I would rate technical support from DataCore SANsymphony a 10. Each time I contact the technical support, it's when I don't have a choice because it's very difficult for me on site, and each time, I have good people online who are able to help me solve the problem. Usually, the problems are not very technically difficult, but sometimes they are, and the support team is still there to help us resolve them. The majority of the problems are linked to licensing, so when the license has expired or the number is not correct, they are proactive and change things live, which is very good.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The documentation repository is really useful and kept updated."
"Auto-tiering to obtain performance at a lower cost without the customer having to purchase ultra-fast storage is great."
"We are now able to run a hot standby solution for our virtual systems with separated server rooms (in case of fire), and so we can minimize downtimes of our IT infrastructure."
"Our central storage has very high availability. DataCore SANsymphony ensures high business continuity."
"During the maintenance periods, on any part of the storage or VMware migration, we have had no downtime."
"The support is excellent."
"The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress)."
"DataCore SANsymphony has improved performance, stability and data security of our datacenter."
"It is highly scalable. Their support is also extremely good."
"It is scalable, and NetApp Deployment Engine (NDE) makes its deployment easier."
"The multi-vertical aspect is what is most valuable for us. The main reason we wanted a multi protocol was because Amazon was not able to provide us with access to the same data as we could get from Linux and Windows lengths. That was our value proposition for this solution."
"It is easy to set up, and you don't have to do much work to get it to do what it needs to do."
"This is a strong product and it works very well, and the processes around it continue to grow and mature."
"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution."
"It offers the ability to scale on demand which is important to the burst capability of scaling up and scaling down."
"NetApp HCI is a stable solution."
 

Cons

"The graphical interface is not always very stable."
"I would like for it to improve into a more ergonomic management console and a translation into the French language. It should have some process for a shutdown of a VM properly in case of a problem."
"The solution is constantly evolving."
"The client console should be improved. It starts slowly and heavily."
"The area of DataCore SANsymphony that has room for improvement is the support."
"There is no way of quickly matching the exact size of a vDisk to a disk pool."
"A web console in HTML5 could help us to manage storage from any computer."
"The cost is becoming prohibitive since they moved to a subscription model."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"I would like to have the ability to replicate to multiple sites."
"The networking needs improvement."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"We went with a different solution and having run that for a while, I would say that there is a lot more than they could do to make it more streamlined."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"I would like to have more variety, like GPU cards."
 

Pricing and Cost Advice

"This solution allows the use of off-the-shelf hardware and charges by the TB of storage."
"This product has a good ratio between quality and price. In many cases, it's less expensive to work with DataCore than other storage systems."
"DataCore SANsymphony's pricing is very high and should be much cheaper."
"Make sure you are made aware of the annual subscription cost when purchasing."
"The cost is at the same level as other storage solutions and it is easy to understand the licensing."
"The pricing and licensing are better with DataCore."
"Pricing has improved but it is still expensive."
"The solution is cost effective."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"All the licenses are included when you buy the program."
"Its pricing is lower than our previous solution."
"The price of the solution is okay but could improve."
"Its price is comparable to the competitors in the market."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
12%
Comms Service Provider
12%
Government
5%
Marketing Services Firm
13%
Comms Service Provider
12%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
I am saying that the pricing is reasonable. It's not that expensive, and the product is also pretty stable. It's a good solution and the price is okay regarding the other products.
What do you like most about DataCore SANsymphony?
The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress).
What needs improvement with DataCore SANsymphony?
It's difficult to know how DataCore SANsymphony can be improved. I think DataCore SANsymphony could be deployed on Linux environments, which could be a great thing for clients. I would like to see ...
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Also Known As

DataCore Virtual SAN
No data available
 

Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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