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DataCore SANsymphony vs NetApp HCI [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DataCore SANsymphony
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
59
Ranking in other categories
Storage Software (2nd), Software Defined Storage (SDS) (4th), HCI (10th), Storage Performance (1st)
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SC
Founder at EKIUM
Storage platform has improved data performance and has provided reliable support for my clients
It's difficult to know how DataCore SANsymphony can be improved. I think DataCore SANsymphony could be deployed on Linux environments, which could be a great thing for clients. I would like to see the stabilization of the Veeam implementation in the future, and perhaps the integration or officialization of compatibility with Proxmox and XCP-ng. With Proxmox, it wasn't easy while integrating it with third-party solutions. It's working, but it was a bit difficult to deploy.
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease with which I can create and manage storage for my entire network from one easy-to-use interface."
"Redundancy and improved performance in terms of storage with auto-tiering are the most valuable features."
"DataCore has been doing software-defined storage since back before SDS was even a buzzword, and it has provided a great deal of flexibility, performance, and efficiency for our Enterprise SAN."
"The most valuable feature of DataCore SANsymphony SDS is its high availability. This solution also exhibits good performance and has high stability."
"I'd have to say that the biggest improvement gained by using SANsymphony has to be the performance of the product."
"The most useful feature of SANsymphony is that it's able to manage any brand of block storage."
"Technical support is amazing; it is very fast and always has a solution in no time."
"Good security with this solution."
"It has automated a lot of workloads. It has automated us from ticketing a large number to a very small number."
"It has reduced our hypervisor footprint by around 20%."
"It is a unique product with simplified setup and independent control over storage and compute."
"It's simple, flexible, powerful; we've been able to move most of our workload to it and we've seen increased performance across the board."
"The scalability is great, because it can scale independently."
"In terms of helping us with storage persistence across private and hybrid clouds, we do store data internally and in Azure. It has allowed us to consolidate a number of workloads, across our old NetApp and a number of our older storage arrays, into a single unit and have that unit also working with Azure."
"HCI has provided us with efficiencies and mobilities similar to that of the public cloud."
"Since implementing this solution, we have to do less work."
 

Cons

"Customer support is hit or miss. There are good technicians, however, some are not so good."
"DataCore should integrate its own file server into SANsymphony."
"The area of DataCore SANsymphony that has room for improvement is the support."
"One area where the solution could improve is its software platform. Many customers have expressed dissatisfaction with the software running on Microsoft Windows."
"One limitation of this solution is that it's Windows-based, e.g. one requirement to install DataCore SANsymphony SDS is putting it on a Windows server machine. It relies on Windows and that is a limitation because there are some customers who are looking for non Windows systems."
"In my opinion, there should be improvements in how to get and filter logs."
"The current view in the GUI is too simple and we cannot see clearly cold data or hot data."
"I'd like to see the company make the renewal of the software cheaper."
"The setup was a bit challenging because it's a fairly new product and I think some of the stuff is not quite well baked yet."
"The deployment process has room for improvement. I would like for it to be a cookie-cutter deployment."
"I would like to see a better upgrade process, like the one that ONTAP has."
"The price should be lowered. It's a little expensive."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"I'd like to see some additional graphics capabilities because I'd like to look at some virtual desktop integration for CAD software."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"I would like to have more variety, like GPU cards."
 

Pricing and Cost Advice

"In my case, the licensing per terabytes is very high and it must be licensed for each extra functionality."
"Make sure you are made aware of the annual subscription cost when purchasing."
"Pricing has improved but it is still expensive."
"This solution allows the use of off-the-shelf hardware and charges by the TB of storage."
"The pricing and licensing are better with DataCore."
"It is relatively expensive, and the additional costs for hardware and storage can make it a significant investment for customers."
"The solution is cost effective."
"We have licensing costs on a yearly basis. They charge per terabyte, so in terms of cost, it can be very costly. They have three different features, and you have to pay extra for those."
"The price of the solution is okay but could improve."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"All the licenses are included when you buy the program."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"The licensing fees are renewed annually."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Manufacturing Company
13%
Comms Service Provider
10%
Construction Company
7%
Construction Company
19%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for DataCore SANsymphony SDS?
I am saying that the pricing is reasonable. It's not that expensive, and the product is also pretty stable. It's a good solution and the price is okay regarding the other products.
What needs improvement with DataCore SANsymphony?
It's difficult to know how DataCore SANsymphony can be improved. I think DataCore SANsymphony could be deployed on Linux environments, which could be a great thing for clients. I would like to see ...
What is your primary use case for DataCore SANsymphony?
I usually recommend DataCore SANsymphony for companies in the domain of research, energy, governmental, and education.
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Also Known As

DataCore Virtual SAN
No data available
 

Overview

 

Sample Customers

Volkswagen , Maimonides Medical Center, NASA, Thorntons, Inc., TUI, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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