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NetApp HCI [EOL] vs VxRail comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
VxRail
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
134
Ranking in other categories
HCI (1st)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
AO
Technical architect at a manufacturing company with 10,001+ employees
Streamlines resource management through centralized automation and automatic upgrades
The most valuable feature of VxRail is the VxRail Manager, which centralizes resources like storage built with vSAN. It provides a unified way to access these resources, making management straightforward. Another benefit is the fully automated upgrade process, which is completed with just one click through the VxRail Manager. This centralization and automation enhance efficiency significantly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows me to move a VM set and require extra performance. I can easily move them onto it and have it just run."
"NetApp HCI has improved our organization by allowing us to put more time into investing in new ideas and spending less time in the administration of the solution."
"The ease of deployment is a positive feature that allows us to scale easily."
"It has automated a lot of workloads. It has automated us from ticketing a large number to a very small number."
"This is a strong product and it works very well, and the processes around it continue to grow and mature."
"NetApp HCI solves predictability challenges with industry-leading performance capabilities that allow the granular control of every application."
"It's an all-flash solution. NetApp guarantees 3-to-1 or more than 3-to-1. It has guaranteed performance, like 15K IOPS per node."
"HCI has helped with storage persistence across private and hybrid clouds for the last year. It's faster and more reliable with minimal downtime, as it doesn't require any maintenance."
"I would recommend VxRail, it works for most of the use cases."
"The technical support from Dell was very good."
"It has a valuable deduplication feature."
"The recent technologies and management features that have been implemented."
"It is truly a hyper-converged infrastructure, so everything is there together: The storage, the network, and it is all in one package, so it's easily deployable in a very quick fashion."
"We are very happy with the purchase, and it works well."
"I like that there is a dependency on the storage controller."
"This solution is very scalable and you can add extra nodes to the cluster and bring it online without any interruption to production systems."
 

Cons

"The price of the solution is okay but could improve."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"At the moment, I am not looking for new features. Quality of Service (QoS) and capacity efficiency are the two things that I want to resolve in my customer's environment. QoS improves the performance of each tenancy, and with capacity efficiency, the customer can achieve more capacity as compared to the normal capacity."
"It is difficult to get acclimated to all the new features quickly. The onboard process could be improved to bring clients up to speed faster."
"The vCenter keeps crashing, meaning that there is no stability in our environment."
"I'm not a fan of how they don't log you out properly from some of their web tools for management."
"I would like to see the implementation process improved."
"I'd like to see some additional graphics capabilities because I'd like to look at some virtual desktop integration for CAD software."
"They need to keep upgrading the environment and improving automation so that the solution keeps getting better and better."
"VxRail is not an easy tool for selling big projects or a lot of services."
"There is an area for improvement with VxRail, specifically the upgrade process. Upgrading the is quite complex and almost exclusively requires Dell support. You can't do it alone, so you need to have support contracts running, which could be streamlined to improve the solution."
"VxRail should try to improve the pricing."
"I would like to see more solutions for satellite capabilities where we can put it into smaller locations and still have the redundancy that we have with a larger cluster."
"I would like better integration with VCF from VMware, which is the Cloud Foundation tool set, so we can easily provision servers very quickly."
"The licensing is a bit too costly."
"The solution is competitively priced but it is expensive."
 

Pricing and Cost Advice

"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"The licensing fees are renewed annually."
"Its price is comparable to the competitors in the market."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"The price of the solution is okay but could improve."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Its pricing is lower than our previous solution."
"There is an advantage for those who have a good deal with Dell. Its price is good. From a company's perspective, it is always too expensive, but it is about value for money."
"It varies. It could be $100,000 at the smaller end and millions and millions of dollars at the higher end."
"There is a permanent vSAN license included since it is required, but vCenter\ESXi host licensing should be validated in the purchase process."
"The solution is on the higher end of the price range."
"VxRail is quite expensive and could be cheaper. I would say that the main difference between VxRail and the competition is cost. There may be some differences in features, but I would say that it's mainly the costs."
"The licensing of vSAN and VMware for different editions of VxRail is not easy."
"There is an administrative cost savings. Instead of having seven to 15 separate boxes that someone has to administer on 15 different terminals, you can do the majority of it from one interface. Therefore, it saves on manpower costs."
"I live in Brazil, and my customers are from Brazil. It is quite an expensive solution. It is more expensive than the traditional environment."
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Top Industries

By visitors reading reviews
Construction Company
19%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
13%
Government
9%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise42
Large Enterprise58
 

Questions from the Community

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What Is The Biggest Difference Between vSAN And VxRail?
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What are the major differences between VxRail and Dell EMC PowerFlex?
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Also Known As

No data available
VCE VxRail
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
World Wide Technology Inc, Renault Sport Formula One Team, 8x8 Inc, Brownes, Canadian Pacific, Canopy, Denton, EDF, Unilin, Xerox
Find out what your peers are saying about Dell Technologies, Broadcom, StarWind and others in HCI. Updated: October 2026.
920,769 professionals have used our research since 2012.