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NetApp HCI [EOL] vs VxRail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
VxRail
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
135
Ranking in other categories
HCI (1st)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
Saleh Khalid - PeerSpot reviewer
computer scientist at Imam University
Experience improved integration and cost-efficiency while facing support challenges
The best features of VxRail are its compatibility with VMware, its hyper-converged solution capabilities, and its single line of support. These are the most beneficial aspects of VxRail. I switched from the previous HP solution to Dell solution because it was a good decision. With HP servers, we dealt with a vendor for the compute servers, another vendor for the storage servers, and another vendor for the networking, which required us to manage multiple vendors. Now, we have a single team who can handle VxRail and a single line of support. We don't need anything other than that, and these are the differences we noticed after we switched.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the software design storage that really provided a faster, agile, easier to scale up and out storage path."
"We have seen two to three million dollars of OPEX savings by deploying this and getting rid of older equipment."
"It's simple, flexible, powerful; we've been able to move most of our workload to it and we've seen increased performance across the board."
"This is a strong product and it works very well, and the processes around it continue to grow and mature."
"It is highly scalable, and their support is also extremely good."
"Since implementing this solution, we have to do less work."
"It is scalable, and NetApp Deployment Engine (NDE) makes its deployment easier."
"HCI has helped with storage persistence across private and hybrid clouds for the last year. It's faster and more reliable with minimal downtime, as it doesn't require any maintenance."
"With VxRail, you can just go ahead and add a node without disrupting the existing environment, which works very well."
"Customers can get many benefits with utilizing VxRail and all the innovations that are coming up, specifically being able to move VxRail workloads into the various public cloud solutions."
"This solution ensures uptime, providing 100% availability so servers can operate without downtime. It works with VMware on the software side. The solution also has AI capabilities. The solution is stable. The solution is scalable. Customer service and support is more than satisfactory. It is easy to deploy. It can be done within a couple of hours. Overall, I rate the product a nine out of ten."
"We have seen a return on our investment; we see it mainly in the fact that we are saving money in space and storage, we can use two and a half racks for something else, we also cut down on power consumption because now we have an empty rack that isn't powered on, and we haven't had to replace it, fix it, or do anything that has cost us any money."
"The VxRail has allowed an environment to be created that is easy to manage and back up."
"Aside from our mistake updating the vCenter, which threw things off, we haven't had any issues, there aren't bugs or glitches, it doesn't freeze, and so far it's been rather reliable."
"The features of VxRail that we find most useful for our customers include the easy update mechanism and the support for both VMware and hardware."
"The support is very good from the dataset."
 

Cons

"The fact that it doesn't have all the data points we need and all the historical data that I would like. I find that a lot of the performance analysis is done through support, where they have something that we don't have. It would be nice just to have all that on-prem."
"The setup was a bit challenging because it's a fairly new product and I think some of the stuff is not quite well baked yet."
"We went with a different solution and having run that for a while, I would say that there is a lot more than they could do to make it more streamlined."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"It would be nice to have better access to tutorials and a test environment for simulations."
"It is easy to install now, but could potentially be even simpler."
"The initial setup is very painful. It's not straightforward, requires a lot of knowledge to get it going."
"I'm not a fan of how they don't log you out properly from some of their web tools for management."
"I can't speak to any missing features or weak aspects of the system just yet. We haven't had a chance to really dig in."
"Dell wants to implement the disaster recovery site in the new year, but they haven't decided yet."
"While VxRail offers compatibility with AMD processors, its capabilities in this area could benefit from further development."
"The price should come down a little bit."
"The only problem with it is the usage of the cloud is being promoted to its peak, so the next expansion would be on the cloud."
"The solution is very expensive."
"The technical support is good but could be better."
"The pricing of the solution could be improved."
 

Pricing and Cost Advice

"Its pricing is lower than our previous solution."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"The price of the solution is okay but could improve."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"All the licenses are included when you buy the program."
"The licensing fees are renewed annually."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"It's a mandatory cost with everything included"
"The tool is expensive."
"VxRail is quite expensive and could be cheaper. I would say that the main difference between VxRail and the competition is cost. There may be some differences in features, but I would say that it's mainly the costs."
"The price is rather on the high side."
"Though somewhat expensive. But in terms of performance and stability, it's worth it."
"It is reasonable. Compared to the legacy hardware that we had so far, we are not paying way more, but we have very good performance. Its price is good."
"VxRail has a subscription model usually tagged with the appliance box only."
"I do not believe that the price should be lower, as I feel it to be reasonable."
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Top Industries

By visitors reading reviews
Construction Company
22%
Financial Services Firm
11%
Marketing Services Firm
9%
Comms Service Provider
7%
Manufacturing Company
13%
Government
11%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise43
Large Enterprise57
 

Questions from the Community

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What Is The Biggest Difference Between vSAN And VxRail?
While both run on the vSAN technology from VMware, vSAN needs to be deployed on vSAN ready nodes while VxRail is an engineered system. The choice to choose which technology depends on two major fac...
What are the major differences between VxRail and Dell EMC PowerFlex?
VxRail vs. Dell EMC PowerFlex VxRail provides stable solutions for technical problems while at the same time not being too expensive for a company to invest in. Even if the user is working with a l...
 

Also Known As

No data available
VCE VxRail
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
World Wide Technology Inc, Renault Sport Formula One Team, 8x8 Inc, Brownes, Canadian Pacific, Canopy, Denton, EDF, Unilin, Xerox
Find out what your peers are saying about Dell Technologies, Nutanix, Broadcom and others in HCI. Updated: June 2026.
900,644 professionals have used our research since 2012.