Datto Endpoint Detection and Response (EDR) vs Heimdal Endpoint Security comparison

datto and Heimdal are both solutions in the Endpoint Detection and Response (EDR) category. datto is ranked #41, while Heimdal is ranked #37 with an average rating of 9.0. datto holds a 1.5% mindshare in EDR, compared to Heimdal’s 0.6% mindshare. Additionally, 66% of datto users are willing to recommend the solution, compared to 100% of Heimdal users who would recommend it.

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Executive Summary

We performed a comparison between Datto Endpoint Detection and Response (EDR) and Heimdal Endpoint Security based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR).

To learn more, read our detailed Endpoint Detection and Response (EDR) Report (Updated: March 2026).

Buyer's Guide

Endpoint Detection and Response (EDR)

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.5%, down from 2.2% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.4%
Heimdal Endpoint Security	0.6%
Datto Endpoint Detection and Response (EDR)	1.5%
Other	94.5%

Endpoint Detection and Response (EDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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reviewer2406663

Director at a computer software company with 11-50 employees

Effective risk response, easy deployment, and enhanced security

They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…

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DEEPAK KUMAR PACHDEO DUBEY

Senior IT Support Specialist at PXGEO

Delivers efficiency and agility with USB control limitations

One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Palo Alto is the core of the security infrastructure in the environment."

"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."

"But overall, when we speak about security and protection, they are one of the top providers."

"Automation and playbooks have helped me significantly, as Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, efficiently detecting and blocking malicious attacks with firewalls while eliminating workload and speeding responses for next-generation operations."

"It is easy to use."

"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."

"It's a nice product that's stable and scalable."

"Cortex XDR's most valuable feature is its intelligence-based dashboards."

More Cortex XDR by Palo Alto Networks pros

"The ease of deployment has been good."

"Datto Endpoint Detection and Response is a perfect product for endpoint security."

"The most valuable feature of Datto EDR is the visibility of the endpoints."

"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."

"The insight that the solution provides is the most valuable aspect."

"Heimdal is a very agile and lightweight solution."

"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."

Cons

"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."

"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."

"Basically, they don't provide customer support tools just to investigate the logs."

"We would also like to have advanced tech protection and email scanning."

"The solution lags to the real-time scenarios here and there."

"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."

"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."

"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."

More Cortex XDR by Palo Alto Networks cons

"The solution should allow the automation of playbooks."

"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."

"The deployment of the solution right now is terrible. We find it to be very bad."

"The solution could improve by having more deployment methods."

"The inclusion of web filtering would be good."

"What we lack is granular USB control."

"What we lack is granular USB control. We have an issue where we can only switch USB on or off."

Pricing and Cost Advice

"The pricing is a little high. It is per user per year."

"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."

"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."

"I feel it is fairly priced."

"I don't have any issues with the pricing. We are satisfied with the price."

"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."

"Compared to CrowdStrike, Cortex XDR is an expensive solution."

"The price is on the higher side, but it's okay."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."

"Datto Endpoint Detection and Response is not an expensive solution."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

12%

Comms Service Provider

12%

Retailer

Manufacturing Company

Computer Software Company

15%

Comms Service Provider

Non Profit

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

No data available

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What is your experience regarding pricing and costs for Infocyte HUNT?

The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.

See all answers

What needs improvement with Infocyte HUNT?

The inclusion of web filtering would be good.

See all answers

What is your primary use case for Infocyte HUNT?

They use Datto EDR as part of the solutions that we supply.

See all answers

What is your experience regarding pricing and costs for Heimdal Endpoint Security?

Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...

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What needs improvement with Heimdal Endpoint Security?

One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...

See all answers

What is your primary use case for Heimdal Endpoint Security?

My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...

See all answers

Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 9% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

More Cortex XDR by Palo Alto Networks Competitors

SentinelOne Singularity Complete vs Datto Endpoint Detection and Response (EDR)

Compared 16% of the time

CrowdStrike Falcon vs Datto Endpoint Detection and Response (EDR)

Compared 12% of the time

Microsoft Defender for Endpoint vs Datto Endpoint Detection and Response (EDR)

Compared 9% of the time

Intercept X Endpoint vs Datto Endpoint Detection and Response (EDR)

Compared 7% of the time

Bitdefender GravityZone EDR vs Datto Endpoint Detection and Response (EDR)

Compared 6% of the time

More Datto Endpoint Detection and Response (EDR) Competitors

CrowdStrike Falcon vs Heimdal Endpoint Security

Compared 12% of the time

Microsoft Defender for Endpoint vs Heimdal Endpoint Security

Compared 9% of the time

Cisco Umbrella vs Heimdal Endpoint Security

Compared 6% of the time

Coro vs Heimdal Endpoint Security

Compared 5% of the time

Infoblox BloxOne Threat Defense vs Heimdal Endpoint Security

Compared 5% of the time

More Heimdal Endpoint Security Competitors

Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

March 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

Endpoint Detection and Response (EDR)

March 2026

Datto Endpoint Detection and Response (EDR) report

Download Datto Endpoint Detection and Response (EDR) product report

Buyer's Guide

Endpoint Protection Platform (EPP)

February 2026

Download Heimdal Endpoint Security product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Infocyte HUNT

Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

With Datto Endpoint Detection and Response (EDR) you can detect and respond to advanced threats. Datto EDR is an easy to use cloud based EDR solution that's designed for Managed Service Providers (MSPs).

datto

Heimdal Endpoint Security, is a comprehensive suite of security tools designed to safeguard devices from a range of cyber threats. Offering functionalities like Next-Generation Antivirus, Endpoint Detection and Response, Application Control, Firewall, and Mobile Device Management, Heimdal ensures a multi-layered defense against malware, suspicious activities, and unauthorized applications. Its benefits include proactive threat detection, enhanced efficiency through task automation, centralized management for streamlined administration, and dedicated mobile device security features. Targeted primarily at businesses and organizations of all sizes, Heimdal Endpoint Security caters to the diverse cybersecurity needs of modern enterprises, providing robust protection against evolving threats.

Heimdal

Sample Customers

CBI Health Group, University Honda, VakifBank

Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense

Brother, Symbion, CPH West

Buyer's Guide

Endpoint Detection and Response (EDR)

March 2026

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