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Datto SIRIS vs NetVault Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.4
Datto SIRIS significantly reduces management needs and costs, enhancing efficiency and performance for businesses reliant on its solution.
Sentiment score
1.0
Quest NetVault provides robust data protection, quick recovery, and seamless integration, enhancing operational efficiency and offering measurable cost savings.
I estimate that Datto SIRIS has saved around 50% of the time in our processes, as two people can manage everything efficiently, while previously we would have needed eight to ten people without Datto SIRIS.
Infrastructure Engineer at Neurealm
Definitely, the return on investment has been massive.
Managing Director at HB Technologies
 

Customer Service

Sentiment score
6.8
Datto SIRIS customer service is highly rated for its speed, effectiveness, and reliable support during maintenance and recovery processes.
Sentiment score
6.6
NetVault Plus users appreciate responsive support, though mixed opinions exist about third-party support and external dependency resolution.
I had a memorable experience with customer support during the bare-metal recovery, and the support was brilliant.
VoIP phone IT manager at Fusion 2K
The customer support of Datto SIRIS is very high-level.
Engineer at a renewables & environment company with 51-200 employees
The speed of technical support was excellent.
President & CEO at a tech vendor with 51-200 employees
The response time is good, but resolving some issues can take time due to dependencies on external devices.
Senior System Engineer at PT. Virtus Technology Indonesia
I would rate Quest support as eight.
Manager System Management at Şanstech
Technical support is great for NetVault Plus.
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
 

Scalability Issues

Sentiment score
4.9
Datto SIRIS offers flexible scalability, with options varying by provider, allowing easy upgrades, but older versions may limit growth.
Sentiment score
5.9
NetVault Plus is highly regarded for scalability, handling environments effectively, with users planning to expand their infrastructure usage.
You can expand it as much as you can expand it, but if you get the Datto SIRIS 3, it's not going to be as good as the enterprise version of Datto SIRIS 5.
Cyber Security Consultant
The contracts are flexible enough to upgrade or downgrade the product without too much of a penalty.
Managing Director at HB Technologies
Scalability is dependent on the cloud provider we are using, so it cannot be solely judged through Datto SIRIS.
AI/ML Engineer at IT BY DESIGN
Quest NetVault Plus is highly scalable, rated at an eight.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Stability Issues

Sentiment score
7.2
Datto SIRIS is reliable and stable, automating backups to prevent failures without user-reported downtime or outages.
Sentiment score
5.9
NetVault Plus is generally stable, though some users experience issues with updates, policy changes, and license expiration warnings.
We have automated all our backups, so we do not encounter any issues with backup failures.
AI/ML Engineer at IT BY DESIGN
I haven't had any issues or seen any issues with the ones over the past four or five years.
Cyber Security Consultant
There have been very few issues reported in the past year, with only one ticket raised, indicating its reliability.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Room For Improvement

Datto SIRIS struggles with Mac OS backup, performance, high costs, and requires faster recovery and better integration tools.
NetVault Plus requires interface improvements, better restore functionality, enhanced compatibility, expanded features, and localized support for effectiveness.
The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment.
Engineer at a renewables & environment company with 51-200 employees
Saying that it is the network is not detailed enough. We need more specific information about the network.
President & CEO at a tech vendor with 51-200 employees
Strengthening security to enhance the product's overall effectiveness in backup and disaster management.
Infrastructure Engineer at Neurealm
There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware.
Senior System Engineer at PT. Virtus Technology Indonesia
Improvements should come, particularly in compatibility, backup performance, or better troubleshooting.
Manager at Fractalio Data Pvt Ltd
NetVault Plus doesn't have a support team in my country; having a local contact in Turkey would be very useful for us.
Manager System Management at Şanstech
 

Setup Cost

Datto SIRIS offers fair pricing and seamless setup, but lengthy contracts and MSP upcharges might deter some SMB clients.
Enterprise opinions on NetVault Plus pricing vary, with flexible licensing seen as both costly and affordable based on features.
The only issue is that a lot of people are looking to cut costs, especially right now, and Datto has priced itself out of one of the largest parts of the U.S. market.
Cyber Security Consultant
It's a high-level solution, and the price is correct for me.
Engineer at a renewables & environment company with 51-200 employees
Thoughts on pricing indicate that it is handled by a different team, varies based on specific solutions and storage capacities selected by organizations, and is generally fairly priced for the value provided.
Infrastructure Engineer at Neurealm
The pricing is not expensive, rated around a four in terms of cost.
Senior System Engineer at PT. Virtus Technology Indonesia
It could be cheaper.
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
 

Valuable Features

Datto SIRIS offers reliable, efficient backup and recovery with user-friendly features, excellent security, support, and competitive cost-effectiveness.
NetVault Plus provides user-friendly, web-based data protection with diverse integrations, efficient management, and time-saving backup and recovery features.
My experience with the one-click disaster recovery feature is that it simplifies the process significantly, allowing for rapid recovery and integration with backup and disaster recovery solutions, automating tasks while providing security against various threats.
Infrastructure Engineer at Neurealm
In the last six years, none of my customers faced a ransomware attack, and we use this functionality for system outages and physical server crashes.
System Engineer II at a tech services company with 1,001-5,000 employees
The reporting via email from Datto SIRIS for me, my customer, and my team shows that every single backup is okay or if there is a problem because the snapshot for the server is broken or another problem that I can address systematically.
Engineer at a renewables & environment company with 51-200 employees
Quest NetVault Plus supports a wide range of databases such as MSSQL, MySQL, Oracle, and SAP, offering extensive coverage.
Manager at Fractalio Data Pvt Ltd
The application supports scanning files for malware before backup operations.
Senior System Engineer at PT. Virtus Technology Indonesia
The backup and recovery capabilities of NetVault Plus are very important for maintaining my business.
Manager System Management at Şanstech
 

Categories and Ranking

Datto SIRIS
Ranking in Backup and Recovery
7th
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
9.0
Reviews Sentiment
5.3
Number of Reviews
10
Ranking in other categories
Disk Based Backup Systems (3rd), Disaster Recovery as a Service (3rd), MSP Backup (2nd)
NetVault Plus
Ranking in Backup and Recovery
35th
Ranking in Disaster Recovery (DR) Software
23rd
Average Rating
7.4
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Disaster Recovery (DR) Software category, the mindshare of Datto SIRIS is 1.4%, up from 0.0% compared to the previous year. The mindshare of NetVault Plus is 1.9%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Datto SIRIS1.4%
NetVault Plus1.9%
Other96.7%
Disaster Recovery (DR) Software
 

Featured Reviews

James Melton - PeerSpot reviewer
Cyber Security Consultant
Reliable backups have protected email and servers and now enable rapid ransomware recovery
For the smaller Datto SIRIS devices that are made for backing up one or maybe two different machines, adding more RAM and giving it a better CPU would be phenomenal. Sometimes when dealing with entry-level Datto SIRIS products, you face an issue depending on how much storage there is on there when it's trying to parse through all of the data. It takes a while, and when it comes to data recovery, time is everything. Datto SIRIS should remove the ability to set it up as a NAS-based file share operation system. It seems counterintuitive for something that is made for immutable storage that is walled off so that it can't be destroyed to be allowed to be a local centralized file share that individuals have access to. This seems to be begging for a mishap. Datto SIRIS will require some maintenance when the hard drive gets past 50% capacity, which is Datto's statement on the capacity. You should never use past 50% of the storage locally. Then you have to reach out to Datto directly to get an external hard drive to transfer files to send off the data for it to be shot up to the cloud. We've had a couple of instances of devices not uploading to the cloud because either they were too full or there were failures in certain parts of the file upload to the cloud, which put it into a circle of death where it just kept trying to do the same thing over and over again and had to request assistance from Datto in those situations. Otherwise, if you store it in a dusty cabinet, you have to spray it with a computer duster every once in a while.
MK
Manager at Fractalio Data Pvt Ltd
Consistent high ratings reflect user satisfaction and reliability
The effective features are file system backup and bare metal recovery. I find it effective because the recovery time when the system goes down is approximately 10 hours, so you can recover the system, and the recovery procedure is quite straightforward. The solution is on-premises. Deduplication is handled by their own product called Corestore, which is a software-based deduplication engine. The deduplication ratio is quite good, and the backup window reduces because of it. To use Quest NetVault Plus backup, my advice is that the product is quite simple; there's no need to access or log in to the backup server, just log in from any system in the same network, and the configuration part is also quite simple. I rate Quest NetVault Plus a nine out of ten.
report
Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
893,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
14%
Manufacturing Company
12%
Financial Services Firm
10%
Media Company
9%
Construction Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Datto SIRIS?
The pricing offered to MSPs for Datto SIRIS is okay, but the ability for MSPs, their upcharge when it comes down to small, medium businesses, SMB clients, is actually putting Datto out of the marke...
What needs improvement with Datto SIRIS?
For the smaller Datto SIRIS devices that are made for backing up one or maybe two different machines, adding more RAM and giving it a better CPU would be phenomenal. Sometimes when dealing with ent...
What is your primary use case for Datto SIRIS?
The use cases for Datto SIRIS that we set up are that we back up all emails for 365, certain devices such as servers and data stores that are high priority. We ensure all of those are backed up, an...
What do you like most about Quest NetVault?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What needs improvement with Quest NetVault?
I think the reporting in NetVault Plus should be gotten more easily. That part should be more easy for the users.
What is your primary use case for Quest NetVault?
I am using only the backup solution with QoreStor from NetVault. I use it for three types: SQL backup, VMware backup, and file server backup. Because I am set up on VMware, the functionality for VM...
 

Also Known As

SIRIS
NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
 

Overview

 

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors
intel, Mars, MERK, Microsoft, Uber, Visa
Find out what your peers are saying about Datto SIRIS vs. NetVault Plus and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.