No more typing reviews! Try our Samantha, our new voice AI agent.

Deep Instinct Prevention Platform vs Trend Micro ScanMail [EOL] comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Deep Instinct Prevention Pl...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
20
Ranking in other categories
Endpoint Protection Platform (EPP) (25th), Anti-Malware Tools (20th)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Tom Foal - PeerSpot reviewer
CTO at Klaatu IT Security Ltd
Stops ransomware before it executes and reduces response time for the team
A potential area of improvement for Deep Instinct Prevention Platform is their focus on file uploads and large data storage, backups, and other related areas. It is difficult to think of what they could improve, but low information provided by the system when it detects something is one area, particularly in scripting. Deep Instinct Prevention Platform detects malicious scripts but it needs better measures, perhaps signing scripts, so we can be sure that a script is created by a client, not by some malware. It is really about helping us triage incidents effectively, so a bit more help with the analysis of incidents, particularly what the Deep Instinct Prevention Platform agent has discovered, would be beneficial. We need to know what it has spotted that makes it suspect malware.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support is very good. They reply and respond very quickly."
"The product offers integration capabilities and is also easy to use."
"I like the dashboard. It looks very simple."
"The detection rate is very high. In all the testing with around 20 partners in different environments, quite a lot of them had installed with other anti-malware applications, like Sophos. This software can co-exist with those applications in the same machine. This is impressive."
"Its false positives are very low, because the behavior analysis engine double checks them."
"Deep Instinct was a strategic complement to our Open XDR platform."
"The most important thing is that it is for prevention. It prevents attacks of any type of malware. Normally, what we've seen in other products is that they are not for prevention. They isolate a possible threat that they don't understand or know about, and then they check it with our database to see if it needs any correction or elimination. This means that the threat is already inside a customer's base, whereas Deep Instinct prevents a threat from getting in. Prevention is basically done by an agent in each installation, PCU, or product. An agent has its own intelligence to be able to detect if it should stop a threat or not. It has been taught. It is like a brain that has been taught to react according to any possible threat. Deep Instinct is very light. It doesn't take too much CPU attention or memory. It doesn't slow down the performance. You don't really realize any change in the performance, which makes it very different from other solutions. They are usually heavy for the users."
"The user interface is a good feature; it shows which process has been accessed and the flow, and the detections for PowerShell are also pretty good, as is the active scripts detection feature."
"Trend Micro ScanMail is scalable at different levels."
"Its integration with mail platforms is valuable."
"The pricing of Trend Micro ScanMail is average, which is fine."
"The analysis part is good."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
"I like that Trend Micro ScanMail is very effective and quite strong."
 

Cons

"Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell."
"The main area for improvement in Deep Instinct Prevention Platform is Arm support, which is not implemented yet."
"The documentation could be improved. They have a manual, but it is not excessive."
"If the tool was able to provide fine-tuning capabilities from the product's end depending on the environment of its user, then it would be a good improvement in the solution."
"I would like to see improvement in the user interface so that the user has more control."
"Due to the nature of deep learning, it’s sometimes difficult to determine why the AI model has blocked a specific file, although this has improved over time."
"Reporting on incidents needs improvement."
"Some features are too resource intensive."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The sandboxing part can be improved."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
 

Pricing and Cost Advice

"There is a need for customers of the product to pay towards the licensing costs of the tool."
"Pricing and licensing are very straightforward. It's two SKUs, one is for the console and the other is for the client."
"One thing about their licensing program that I like is that just one covers the server as well as on the endpoint as well as mobile devices. There is no complexity in calculating how many SKUs I need for mobile, for laptop, for desktop, and for servers. It's very simple and that makes it much easier to budget."
"In comparison to the other products out there, it's exceptionally competitively priced. When you consider the lower administrative overhead that it facilitates, it's an absolute value."
"Their pricing is very competitive. It is good, fair, and a lot cheaper than what we were doing with Cylance."
"Its pricing is too high, but that is not because of the product. It is expensive because of the cost of the console. You need a console to control the whole thing, but the console is expensive. You have to split this cost among all possible users. Normally, to be able to make it economically attractive, you need at least 1,000 agents, PCs, or users. If you have a customer with 300 to 500 agents, PCs, or users, it becomes too pricey."
"The pricing is a little bit expensive but we are satisfied with DI's performance."
"There are no additional costs on the price, and our company has a support contract, which bundles in those services anyway."
"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
report
Use our free recommendation engine to learn which Anti-Malware Tools solutions are best for your needs.
920,574 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Deep Instinct?
The price for Deep Instinct Prevention Platform is reasonable. It is about the same price as any other antivirus.
What needs improvement with Deep Instinct?
A potential area of improvement for Deep Instinct Prevention Platform is their focus on file uploads and large data storage, backups, and other related areas. It is difficult to think of what they ...
What is your primary use case for Deep Instinct?
Deep Instinct Prevention Platform is basically a stopper that prevents any malware, including zero-days. The main benefit Deep Instinct Prevention Platform provides is that it stops ransomware, whi...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

No data available
ScanMail
 

Overview

 

Sample Customers

Information Not Available
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, SentinelOne, OPSWAT and others in Anti-Malware Tools. Updated: October 2026.
920,574 professionals have used our research since 2012.