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Deepwatch vs Rapid7 MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Deepwatch
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
AI-Powered Cybersecurity Platforms (14th)
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
14th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of Deepwatch is 0.6%, up from 0.4% compared to the previous year. The mindshare of Rapid7 MDR is 2.0%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Rapid7 MDR2.0%
Deepwatch0.6%
Other97.4%
Managed Detection and Response (MDR)
 

Featured Reviews

Pranay Jain - PeerSpot reviewer
Senior software developer at Simplifyvms
Continuous monitoring has strengthened payment security and now reduces incident impact quickly
There are specific details that can be improved in Deepwatch. After implementing it, we tracked both response time and threat detection accuracy using the SIEM dashboard. We measured response time using MTTD and MTTR. There are areas that can be improved, such as every alert having a timestamp for detection time and acknowledgment. We observed the MTTR dropping from a few hours to under one hour after using Deepwatch, so baseline metrics can be enhanced. Deepwatch can reduce alert fatigue since sometimes it generates a high volume of alerts that overwhelm our team. This can create too many alerts in a short amount of time, making it hard for our team to understand what to do. Additionally, the dashboard can be improved for better user-friendliness for end-users, requiring better visualization of MTTR, threat trends, and risk scoring. Improvements can also be made in more automated playbooks for automated response to common threats, and there is room for deeper integration capabilities, as integration with some internal tools may require additional effort.
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Deepwatch positively impacts our organization by reducing incident response time because previously, there was no mechanism to follow up on incidents, such as any security breach in the payment gateway, and it has reduced response time by 40 to 60 percent while significantly improving threat detection accuracy with 24/7 monitoring even after business hours."
"The benefits that came with Rapid7 MDR is the analysis we are getting now, which is quite useful."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"Once we introduced Rapid7 MDR along with their vulnerability assessment tool, IVM, we transitioned from using Qualys and Tenable, which are top-tier tools in the market, because the management tool from Rapid7 allows us to access a variety of vulnerabilities in real time to fix them effectively."
"The product allows us to customize our alerts."
"From my perspective, Rapid7 MDR is a really good product that is easy to implement and use."
"The enrichment that Rapid7 MDR generates for the client is greater than with other tools, and this has had a big impact."
 

Cons

"Deepwatch can reduce alert fatigue since sometimes it generates a high volume of alerts that overwhelm our team."
"The product should provide full transparency in security operations."
"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."
"We currently come across more false positives. The tool is a bit more aggressive than other tools."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"There are potential improvements in reports and dashboards."
"However, I think the best area for improvement is pricing."
 

Pricing and Cost Advice

Information not available
"The product is not overly priced."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
10%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What needs improvement with Deepwatch?
Deepwatch could improve with more granular customization of detection rules and alert tuning to better fit specific cloud workloads and use cases. Additionally, it can be improved by enhancing the ...
What is your primary use case for Deepwatch?
Deepwatch is my main platform for managed detection and response across cloud and hybrid environments, providing 24/7 SOC monitoring. It helps with real-time threat detection, incident response, an...
What advice do you have for others considering Deepwatch?
I would recommend going for this product, and I would suggest asking the sales team for discounts because they do provide discounts. It is necessary to ask them and get the best deal out of it. My ...
What is your experience regarding pricing and costs for Rapid7 MDR?
Regarding pricing, I manage everything with Rapid7 MDR, and I find their pricing very reasonable compared to the market. They negotiate well with us on various aspects of MDR, and we have received ...
What needs improvement with Rapid7 MDR?
I do not feel there is any improvement needed at the moment; all the features, the tools within it, and their functions are satisfactory. Because it is very good, there are always areas to improve,...
What is your primary use case for Rapid7 MDR?
Rapid7 MDR serves as our endpoint security solution. When we receive an alert from Rapid7 MDR, we check the logs of the endpoints that are managed on the client side, which provides us with richer ...
 

Also Known As

No data available
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Premise Health, Dover, Follett, Genuine Parts Company
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about Huntress, CrowdStrike, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: May 2026.
893,221 professionals have used our research since 2012.