Dell CloudIQ vs Infraon IMS comparison

Dell Technologies and EverestIMS are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #37 with an average rating of 8.3, while EverestIMS is ranked #57. Dell Technologies holds a 0.9% mindshare in IM, compared to EverestIMS’s 0.8% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

Dell CloudIQ

Read 10 Dell CloudIQ reviews

2,249 Views
2,182 Comparison Views

90% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

2,377 Views
1,474 Comparison Views

100% willing to recommend

Dell CloudIQ

Infraon IMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Dell CloudIQ and Infraon IMS are competing products in the IT infrastructure management and monitoring category. Infraon IMS holds an advantage with its comprehensive feature set, while Dell CloudIQ is noted for cost-effectiveness and support.

Features: Dell CloudIQ focuses on predictive analytics and automation, aiming to provide real-time insights and dynamic updates. Infraon IMS offers a wide range of IT management tools with robust integration capabilities and an emphasis on resource management and integration flexibility.

Room for Improvement: Dell CloudIQ could enhance its integration capabilities and expand its feature set to match broader infrastructure needs. It may also focus on advancing resource management tools. Infraon IMS could simplify its service deployment and reduce the complexity of its customization options. Enhanced automation capabilities might also be beneficial, along with cost reduction strategies to lower initial investments.

Ease of Deployment and Customer Service: Dell CloudIQ is recognized for quick and simple deployment with strong customer support, facilitating seamless integration. Infraon IMS provides a streamlined deployment but focuses on customizable approaches to fit specific infrastructure requirements. Dell CloudIQ offers straightforward customer service, while Infraon IMS emphasizes a tailored service model.

Pricing and ROI: Dell CloudIQ is cost-effective with a lower setup cost and significant ROI through automation efficiency. Infraon IMS presents higher upfront costs but delivers substantial ROI through its comprehensive feature set and customization abilities. While Dell CloudIQ is often regarded as more economical, Infraon IMS offers value through its extensive functionality.

To learn more, read our detailed Dell CloudIQ vs. Infraon IMS Report (Updated: April 2026).

Buyer's Guide

Dell CloudIQ vs. Infraon IMS

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

37th

Average Rating

8.0

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Infraon IMS

Ranking in IT Infrastructure Monitoring

57th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (84th), Server Monitoring (33rd), Cloud Monitoring Software (47th)

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 0.9% compared to the previous year. The mindshare of Infraon IMS is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Dell CloudIQ	0.9%
Infraon IMS	0.8%
Other	98.3%

IT Infrastructure Monitoring

Featured Reviews

Haseeb Sheikh

Senior Manager Enterprise Solutions at a media company with 201-500 employees

Proactive monitoring has improved availability and capacity reporting for my infrastructure

The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.

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it_user1631601

GTM Manager at a computer software company with 201-500 employees

Our process efficiency has improved by having all the information in one place, which has reduced manpower

The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our company uses the solution for forecasting capacity and performance via cloud visualization that is maintained by Dell."

"The mobile application is the most valuable feature for us; we can monitor all the storages on our phones, and it's really good."

"This solution would be very helpful for anybody that is solely using Dell equipment."

"It's convenient because you can access it from a mobile device without needing a laptop."

"Has really nice roll-up dashboards."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"We chose this solution because it is a free product offered from Dell which you can use to monitor, manage and optimize cybersecurity."

"I rate CloudIQ a ten out of ten."

More Dell CloudIQ pros

"Overall, it's a wonderful one-stop ITSM solution for infrastructure."

"If you are looking for the best product with the best price, Infraon is the best product."

"Infraon IMS allows us to do several things from a single window, which is important to us."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."

"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

More Infraon IMS pros

Cons

"I think the remediation could have been better."

"It can improve the reporting facility to create custom reports or dashboards."

"The reporting capabilities of this solution could be improved."

"CloudIQ doesn't do well in terms of integrating with technologies other than Dell."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"Supporting legacy systems is an area that can be improved."

"The process of upgrading could be streamlined."

More Dell CloudIQ cons

"Technical support could use some improvement in terms of their response times and diagnostic accuracy."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"There might be some features in other products that are currently not there in Everest IMS and can be included."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"Email support is a bit slow. Once you drop an email, it takes time."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

More Infraon IMS cons

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The pricing is reasonable, given the features that they provide."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"Licensing is calculated on a per-user basis."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

12%

Construction Company

Manufacturing Company

19%

Financial Services Firm

17%

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What needs improvement with Dell CloudIQ?

See all answers

What is your primary use case for Dell CloudIQ?

I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.

See all answers

What advice do you have for others considering Dell CloudIQ?

For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

Comparisons

NetApp Data Infrastructure Insights vs Dell CloudIQ

Compared 28% of the time

HPE OneView vs Dell CloudIQ

Compared 9% of the time

Cisco Intersight vs Dell CloudIQ

Compared 7% of the time

VirtualWisdom vs Dell CloudIQ

Compared 6% of the time

Zabbix vs Dell CloudIQ

Compared 3% of the time

More Dell CloudIQ Competitors

Zabbix vs Infraon IMS

Compared 8% of the time

Nagios XI vs Infraon IMS

Compared 8% of the time

Equinix IBX SmartView vs Infraon IMS

Compared 5% of the time

Instana Infrastructure Monitoring vs Infraon IMS

Compared 4% of the time

Avantra vs Infraon IMS

Compared 2% of the time

More Infraon IMS Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

April 2026

Download Dell CloudIQ product report

Buyer's Guide

Infraon IMS

May 2026

Download Infraon IMS product report

Also Known As

No data available

Everest IMS

Overview

Dell CloudIQ offers advanced health status alerts, AI-driven predictive capabilities, and centralized monitoring, enhancing storage management through comprehensive visibility and operational efficiency. Its user-friendly dashboards and mobile access create a seamless experience for IT professionals.

Dell CloudIQ empowers organizations with cutting-edge features designed to streamline storage management. Health status alerts utilize a traffic light indicator system, while AI predictive capabilities enhance operational efficiency. The tool provides capacity forecasting and a comprehensive view of storage devices, facilitating updates for compliance and optimization. Centralized monitoring delivers timely issue notifications, and its dashboards, accessible via mobile, provide user-friendly navigation. CloudIQ's availability and capacity reporting features help prevent unplanned outages, offering visibility of storage devices and alerts for faults.

What key features make Dell CloudIQ stand out?

Health Status Alerts: Use traffic light indicators for immediate visibility.
AI Predictive Capabilities: Increase operational efficiency with smart insights.
Capacity Forecasting: Plan effectively with long-term storage capacity insights.
Centralized Monitoring: Consolidates data for informed decision-making.
User-Friendly Dashboards: Simplify navigation with mobile access.

What benefits should users seek in reviews?

Efficient Monitoring: Real-time alerts and notifications reduce downtime.
Enhanced Performance: Improve storage management with actionable insights.
Predictive Maintenance: Prevent issues before they arise, saving time and resources.
Cost Management: Efficient resource allocation leads to cost reduction.
Comprehensive Integration: Monitor diverse environments with ease.

In industries like healthcare and finance, Dell CloudIQ plays a crucial role in managing complex storage environments. Teams leverage its forecasting capabilities and comprehensive dashboards to maintain high performance and security standards. By supporting virtual infrastructures, Dell CloudIQ assists in delivering optimal storage solutions while addressing critical needs.

Dell Technologies

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

North Carolina State University

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

Dell CloudIQ vs. Infraon IMS

April 2026

Free Report: Dell CloudIQ vs. Infraon IMS

Find out what your peers are saying about Dell CloudIQ vs. Infraon IMS and other solutions. Updated: April 2026.

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