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Dell CloudIQ vs Infraon IMS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
37th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Infraon IMS
Ranking in IT Infrastructure Monitoring
55th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (82nd), Server Monitoring (32nd), Cloud Monitoring Software (50th)
 

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, up from 0.9% compared to the previous year. The mindshare of Infraon IMS is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Dell CloudIQ0.9%
Infraon IMS0.9%
Other98.2%
IT Infrastructure Monitoring
 

Featured Reviews

Haseeb Sheikh - PeerSpot reviewer
Senior Manager Enterprise Solutions at a media company with 201-500 employees
Proactive monitoring has improved availability and capacity reporting for my infrastructure
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.
it_user1734441 - PeerSpot reviewer
Networking Head at Birla Corporation Ltd
Good statistical reporting, provides alerts via email, helpful support
The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate CloudIQ a ten out of ten."
"It's convenient because you can access it from a mobile device without needing a laptop."
"Our company uses the solution for forecasting capacity and performance via cloud visualization that is maintained by Dell."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"This solution would be very helpful for anybody that is solely using Dell equipment."
"Has really nice roll-up dashboards."
"The tool for forecasting capacity is valuable."
"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"Infraon IMS allows us to do several things from a single window, which is important to us."
"If you are looking for the best product with the best price, Infraon is the best product."
"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"It is a stable product; after the initial configuration, you don't have to tweak it much, and all systems of Everest IMS work perfectly."
 

Cons

"It can improve the reporting facility to create custom reports or dashboards."
"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."
"In terms of improvement, they should enhance the product range."
"Supporting legacy systems is an area that can be improved."
"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."
"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
"I think the remediation could have been better."
"PowerScale is the only file system offered and that is limiting."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"Technical support could use some improvement in terms of their response times and diagnostic accuracy."
 

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."
"I believe it is a free product because we don't pay for it."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"Licensing is calculated on a per-user basis."
"The pricing is reasonable, given the features that they provide."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Computer Software Company
9%
Outsourcing Company
9%
Manufacturing Company
15%
Financial Services Firm
14%
Outsourcing Company
14%
Comms Service Provider
13%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with Dell CloudIQ?
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is hel...
What is your primary use case for Dell CloudIQ?
I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.
What advice do you have for others considering Dell CloudIQ?
For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
 

Also Known As

No data available
Everest IMS
 

Overview

 

Sample Customers

North Carolina State University
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about Dell CloudIQ vs. Infraon IMS and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.