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Dell NetWorker vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Dell NetWorker provides significant ROI by enhancing data protection, reducing downtimes, and lowering operational costs with skilled deployment.
Sentiment score
6.8
Veritas NetBackup Appliance offers a 30% cost reduction and 20% ROI, ideal for complex enterprise environments with high deduplication.
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
 

Customer Service

Sentiment score
7.0
Dell NetWorker support is mixed, with praise for service but concerns about slow responses and regional quality differences.
Sentiment score
7.0
Veritas NetBackup support varies; high-tier plans excel, but training, communication, and language barriers need improvement.
Technical support from Dell is excellent.
quick responses whenever we log a complaint
They are very responsive and helpful.
Their support is good, with technical teams available 24/7.
I contacted their support once, and the process was slow, which discouraged further contact.
The customer service and support are excellent.
 

Scalability Issues

Sentiment score
7.5
Dell NetWorker is scalable for large environments but may face issues with VMware and has variable scalability ratings.
Sentiment score
7.9
Veritas NetBackup Appliance offers scalability and adaptability for large deployments but faces challenges with cost and development limitations.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
I would rate the scalability of the product as a nine out of ten.
 

Stability Issues

Sentiment score
7.8
Dell NetWorker's stability varies; praised for reliability, issues arise in older versions, version-specific problems affect some users.
Sentiment score
8.6
Veritas NetBackup Appliance is highly rated for stability and reliability, with minor upgrade issues swiftly resolved for enterprise environments.
The stability of Dell NetWorker is excellent.
Dell NetWorker is stable.
I am satisfied with its performance and would rate it ten out of ten for stability.
 

Room For Improvement

Dell NetWorker requires improvements in speed, stability, usability, integration, reporting, scalability, virtualization support, and bug resolution for efficiency.
Veritas NetBackup Appliance needs improved UI, scalability, cost efficiency, cloud integration, security, management, and support for competitiveness.
To connect to a server, it's necessary to install a client on the server, which is challenging.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
Improving the interface could enhance user experience.
The only room for improvement is that the cost per terabyte is extremely high.
The costing part is on the higher side.
 

Setup Cost

Dell NetWorker provides flexible licensing and competitive pricing, though licensing complexity and cost variations may pose challenges for some users.
Veritas NetBackup Appliance is pricey with complex licensing, yet some justify costs for its features despite high renewal expenses.
The licensing cost is somewhat expensive.
It's more costly than Commvault, which offers similar features at 70% of the price.
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs.
The cost of the product is reasonably priced.
 

Valuable Features

Dell NetWorker ensures efficient data management with extensive features, supporting diverse systems, virtual environments, and strong data security.
Veritas NetBackup Appliance offers fast, cost-efficient backup with easy integration, scalability, user-friendly interface, and strong technical support.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible.
The most significant benefit has been the time to restore.
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
12th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
9%
Government
9%
Computer Software Company
13%
Financial Services Firm
12%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
NetWorker has a high price compared to other solutions. Pricing is a major concern.
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs. This needs to be checked.
What needs improvement with Veritas NetBackup Appliance?
The costing part is on the higher side. The reporting could also be improved.
 

Also Known As

NetWorker
NetBackup Appliance
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Beta Offshore
Find out what your peers are saying about Dell NetWorker vs. Veritas NetBackup Appliance and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.