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Dell PowerProtect Cloud Snapshot vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Cloud Sna...
Ranking in SaaS Backup
15th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in SaaS Backup
9th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Backup and Recovery (16th), Cloud Backup (14th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
 

Mindshare comparison

As of November 2026, in the SaaS Backup category, the mindshare of Dell PowerProtect Cloud Snapshot is 0.6%, up from 0.2% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.8%
Dell PowerProtect Cloud Snapshot0.6%
Other97.6%
SaaS Backup
 

Featured Reviews

Anil Rahulwar - PeerSpot reviewer
L3 Storage Engineer at Capgemini
Automation has reduced backup overhead and simplifies multi-cloud protection and disaster recovery
The biggest advantage of Dell PowerProtect Cloud Snapshot is that it is agentless, which means Dell manages the platform by reducing maintenance effort and operational overhead. It protects workloads across cloud platforms such as AWS and Azure through a single user graphical interface, and it automatically protects new workloads while reducing manual backup admin tasks, which in turn minimizes human errors. Automation in Dell PowerProtect Cloud Snapshot helps define protection policies such as which resources to protect, when to take snapshots, how long to retain them, and where to copy them, effectively creating and managing snapshots and their retention. The solution does help to streamline IT operations by providing centralized visibility into backup operations, audit logs, and recovery readiness through Dell PowerProtect Cloud Snapshot, which also assists administrators in monitoring protection status.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of ROI, I would say that Dell PowerProtect Cloud Snapshot saves backup admins between 10 lakh to 20 lakhs per annum, providing a strong ROI by automating protection policies and lowering operational costs."
"It is easy to restore VMs in the cloud."
"Dell PowerProtect Cloud Snapshot has a positive impact by reducing downtime and giving us confidence in recovery."
"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
 

Cons

"However, it depends on the customer's use cases and whether they really want to spend that much money and time on it."
"One area for improvement with Dell PowerProtect Cloud Snapshot is the reporting dashboard."
"Regarding scalability, I find that while Dell PowerProtect Cloud Snapshot offers multi-cloud scalability, it is not one of its strongest features."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"There could be some room for improvement in the on-premises hardware selection."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
 

Pricing and Cost Advice

Information not available
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"The licensing is based on how much data you have plus what appliances you need."
"I appreciate their pricing. We went for this solution for its pricing."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
15%
Construction Company
10%
Healthcare Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with Dell PowerProtect Cloud Snapshot?
The disadvantages of Dell PowerProtect Cloud Snapshot include its dependence on native cloud snapshots, which limits its functionality in on-premise environments. While it offers simple, scalable, ...
What is your primary use case for Dell PowerProtect Cloud Snapshot?
Use cases for Dell PowerProtect Cloud Snapshot include protecting virtual machines running on EC2 and ensuring database protection by creating consistent snapshots for databases like SQL Server and...
What advice do you have for others considering Dell PowerProtect Cloud Snapshot?
Regarding reporting and analytics, I am not entirely certain about how it contributes to our data protection strategy. The capacity planning feature in Dell PowerProtect Cloud Snapshot is primarily...
What is your experience regarding pricing and costs for Infrascale Platform?
Currently, there have been no surprises or challenges in pricing, setup costs, or licensing since I am still in the evaluation phase and not focused on costs at the licensing level.
What needs improvement with Infrascale Platform?
Regarding how Infrascale Backup & Disaster Recovery can be improved, I notice agent-based backing up is, in my opinion, limited, and that is definitely not a great sign. I am also recognizing t...
What is your primary use case for Infrascale Platform?
I am currently using Infrascale Backup & Disaster Recovery, which is in review at this time. My main use case for considering Infrascale Backup & Disaster Recovery is the principal concern ...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Dell PowerProtect Cloud Snapshot vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.