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Dell PowerProtect Data Manager vs NetApp Cloud Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.0
Dell PowerProtect Data Manager offers high ROI with improved recovery and efficiency, though some find better alternatives or no return.
Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
I do find that with Dell PowerProtect Data Manager, the ROI is good when compared to other Dell products, but when compared to others in the current market, such as Cohesity or Veeam, it is not as good.
Architect at a tech vendor with 10,001+ employees
I would recommend Dell PowerProtect Data Manager to other organizations because it is cost-effective and delivers good performance compared to alternative solutions.
Backup Administrator at a consultancy with 11-50 employees
 

Customer Service

Sentiment score
6.1
Dell PowerProtect Data Manager's customer service is adequate but needs improved responsiveness, especially for Polish users.
Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
Dell provides reliable support for PowerProtect Data Manager, with 24/7 availability and a qualified support team.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
My experience with the technical support team of Dell is that they are actually great.
Ops Specialist: System Engineer Backup at BCX
Organizations considering Dell PowerProtect Data Manager should be aware that customer support responsiveness could be improved.
Backup Administrator at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
6.5
Dell PowerProtect Data Manager is praised for its scalability and flexibility, with minor improvements needed in cloud adaptability.
Sentiment score
7.9
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
As per the documentation, that is an easy process, whether you need to scale up or scale out.
Ops Specialist: System Engineer Backup at BCX
Its capability to back up existing environments can be improved, particularly when it comes to disaster recovery in the cloud.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
Dell PowerProtect Data Manager performs well from a scalability perspective and is functioning properly with our current implementation.
Backup Administrator at a consultancy with 11-50 employees
 

Stability Issues

Sentiment score
8.3
Dell PowerProtect Data Manager is stable, using modern technology for reliability, with effective documentation, though minor maintenance issues occur.
Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
Making sure the system is properly understood before deployment and handling upgrades efficiently would improve stability.
System Engineer at Konvergenz
It is extremely reliable and I have never experienced a crash.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
I would assess the stability and reliability of Dell PowerProtect Data Manager as quite stable; there are no issues with the workloads I am using.
Architect at a tech vendor with 10,001+ employees
 

Room For Improvement

Dell PowerProtect needs better integration, simplified interface, scalability improvements, and support for modern architectures like Kubernetes and Hyper-V.
NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
I would like to see improvements that include bare metal restore capabilities and enhanced data restore features in Dell PowerProtect Data Manager.
Backup Administrator at a consultancy with 11-50 employees
The marketing strategy is lagging behind competitors such as CommVault.
Business Development Manager at a media company with 1,001-5,000 employees
Dell PowerProtect Data Manager should add support for Hyper-V and Nutanix VMs, as well as Kubernetes.
Senior Consultant at a tech services company with 11-50 employees
 

Setup Cost

Dell PowerProtect Data Manager offers flexible, competitive pricing appreciated for affordability, with room for improvement, rating six to eight.
Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
Dell PowerProtect Data Manager is cost-effective, as it is licensed per socket rather than by workload.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
compared to some other products, it is a bit more costly.
Architect at a tech vendor with 10,001+ employees
Overall, pricing does not significantly impact our decision.
Business Development Manager at a media company with 1,001-5,000 employees
 

Valuable Features

Dell PowerProtect Data Manager offers flexible, efficient data protection with high deduplication, user-friendly interface, and seamless Dell Data Domain integration.
NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
It provides a seamless backup solution integrated with a dashboard full of capabilities, enhancing recovery point objectives and recovery time objectives.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
Compared to other products such as Veritas, Dell offers more competitive pricing while other vendors charge significantly more.
Backup Administrator at a consultancy with 11-50 employees
It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration.
System Engineer at Konvergenz
 

Categories and Ranking

Dell PowerProtect Data Manager
Ranking in Backup and Recovery
11th
Ranking in Deduplication Software
6th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
No ranking in other categories
NetApp Cloud Backup
Ranking in Backup and Recovery
32nd
Ranking in Deduplication Software
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Disk Based Backup Systems (5th), Cloud Backup (33rd), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of Dell PowerProtect Data Manager is 2.4%, down from 4.6% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell PowerProtect Data Manager2.4%
NetApp Cloud Backup0.6%
Other97.0%
Backup and Recovery
 

Featured Reviews

Jerome Edwards - PeerSpot reviewer
Ops Specialist: System Engineer Backup at BCX
Backup platform has provided faster, reliable RMAN protection for critical databases
I apologize, but I'm not in a position to answer what areas of Dell PowerProtect Data Manager I would like to see improved or enhanced. There is still a lot of features that we haven't tried yet. I can't say whether I can answer that because we basically don't experiment as often as we should on PPDM. I won't be able to answer that. Based on my use cases with Dell PowerProtect Data Manager, I would like to see alerts improved, as streamlining the alerts could help. The alerts are becoming an issue because we don't always get notified of certain things via the alerts.
MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Government
8%
Manufacturing Company
14%
Financial Services Firm
8%
Government
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise9
No data available
 

Questions from the Community

What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
I think the license for Dell PowerProtect Data Manager is the same as other backup software.
What needs improvement with Dell PowerProtect Data Manager?
Regarding data recovery improvements in Dell PowerProtect Data Manager, there are challenges with data sets larger than one terabyte that are not related to VM. While VM recovery functions adequate...
What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
 

Also Known As

PowerProtect, Dell EMC PowerProtect
No data available
 

Overview

 

Sample Customers

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Information Not Available
Find out what your peers are saying about Dell PowerProtect Data Manager vs. NetApp Cloud Backup and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.