Device42 vs OpenText Universal Discovery and Universal CMDB comparison

Why PeerSpot?

Device42 and OpenText are both solutions in the Configuration Management Databases category. Device42 is ranked #2 with an average rating of 8.2, while OpenText is ranked #4 with an average rating of 10.0. Device42 holds a 24.7% mindshare in CMD, compared to OpenText’s 8.3% mindshare. Additionally, 100% of Device42 users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Device42

Read 34 Device42 reviews

6,263 Views
1,190 Comparison Views

100% willing to recommend

OpenText Universal Discover...

Read 11 OpenText Universal Discovery and Universal CMDB reviews

1,176 Views
1,176 Comparison Views

100% willing to recommend

Device42

OpenText Universal Discover...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Device42 and OpenText Universal Discovery and Universal CMDB based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management Databases solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Device42 vs. OpenText Universal Discovery and Universal CMDB Report (Updated: September 2026).

Buyer's Guide

Device42 vs. OpenText Universal Discovery and Universal CMDB

September 2026

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Helped 913,806 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Device42

Ranking in Configuration Management Databases

2nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Asset Management (6th), IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (1st)

OpenText Universal Discover...

Ranking in Configuration Management Databases

4th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Configuration Management Databases category, the mindshare of Device42 is 24.7%, up from 23.6% compared to the previous year. The mindshare of OpenText Universal Discovery and Universal CMDB is 8.3%, down from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Databases Mindshare Distribution
Product	Mindshare (%)
Device42	24.7%
OpenText Universal Discovery and Universal CMDB	8.3%
Other	67.0%

Configuration Management Databases

Featured Reviews

Manmohan Rao

Associate Vice President at Hitachi Systems India Private Limited

Granular discovery has ensured confident workload migration and optimized cloud move group planning

Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.

Read full review

RakeshKumar15

Cloud Migration & Imp Senior Analyst at Accenture

Secure with a quick setup and helpful support

Based on the latest version, there were multiple changes done. It had multiple fixes. However, it's based on the customer's requirements. They have modified and created, and released the changes according to those needs. The UI could be better. The page loading is very slow. The customer wants faster loading. Before releases, it would be nice to be able to upgrade to the new release and check it out in order to see the new functionality and what they have changed.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The continuous asset discovery is good because it means not having to manually input all the small data, such as IP addresses, leases, etc. It helps and saves us a lot of time."

"The solution's CMDB, ITAM, and DCIM features create a single source of IT truth in our environment."

"I like the tool's agentless discovery feature. The tool configures the devices based on the documentation provided. I am also impressed with its auto-discovery feature. The tool also keeps on tracking and finds whatever is in the environment."

"The tool is user-friendly, easy to understand, and flexible."

"Device42 positively impacts our organization by providing dependency mapping for our devices, and it integrates well with applications, especially our cloud service Microsoft Azure, giving us complete visibility across our infrastructure for efficient operations and modern compliance."

"Device42 is a fantastic tool for workload discovery, and I believe everyone should start using it if they have plans to do so; it is a top-notch tool in the market."

"The asset inventory is great because previously we had devices all over the place. We have been able to do multiscans to find devices that we didn't know about, which was great."

"The REST API abilities enables us to run scripts that pull information from our servers about software, storage, etc. Anything we need is pushed through REST API to the Device42 server and reflected in the report it generates."

More Device42 pros

"The most valuable feature of this solution is the discovery, knowing what assets are on the network and the configuration of items for it."

"The ability to use it as our single source of truth, feeding in from multiple sources and uploading into various Service Management toolsets, not just Micro Focus ones."

"It's a governance oriented tool with a very good data model."

"It scales easily with future expansion."

"Precision, trustworthiness, reconciliation, and user-friendly presentation are the key features I value most."

"The product is easy to set up."

"The auto-discovery feature is great."

"It can discover various pieces from hardware, software, custom applications, and tie them together to create a map using ASM."

More OpenText Universal Discovery and Universal CMDB pros

Cons

"Price-wise, from what I understand from my leadership, Device42 has some cost and it is a bit high compared to other discovery tools such as BMC Discovery or BMC Helix."

"I have not seen a return on investment with Device42, as it primarily provides information and not revenue."

"Device42 can be improved by adding more widgets in the dashboard with correct information."

"Since I was focused on deploying connectors and getting all the servers to be scanned, one of the biggest pains was when a job would fail, then the output (logging) was poor. For example, "Why did it fail?" In these cases, you get a generic error. It doesn't point you in the right direction and tell you why you got the error, which is really annoying. There have been times I asked, "Is there somewhere I can see a better log as to why is this failing?" That would be a really nice improvement."

"Configuring rPDUs in the data center for Device42 required us to add multiple discovery jobs. The rPDUs were referred to the ISPDUs and daisy-chained. They would automatically assign a unique SMP port, but Device42 didn't allow SMP ranges, so we had to create a discovery job for each rPDU individually. We submitted a feature request to mitigate that."

"The resources table needs a few tweaks. We've raised a feature request for this. When you click on resources, it opens up the entire CMDB or the entire data stored in Device42. If that could be customizable, it would be good. We should be allowed to add our own columns to that by writing a script or something like that. There should be an option to add or limit whatever we want."

"The reporting could be better. The Insights+ component is an improvement, but they even admit it isn't the greatest. The documentation on their website could also be improved, but Device42 is constantly changing, so the documentation would have to change almost daily."

"It was hard to know which assets I'd already looked at because if I looked up another asset with a similar name, they would still pop up. I would have to make sure I was looking at the right asset. The search function should be improved."

More Device42 cons

"You are lucky to get over the first level, then you are happy with the support."

"Making it simpler to set up and understand would be a big improvement."

"The page loading is very slow."

"The implementation could be simplified. It is very complex and should be for a mature organization."

"I think the product is so large and complex that the learning curve is long if you want to understand all aspects of what it can do."

"Can be rather expensive to implement (for smaller companies)- can be support intensive - requires a lot of project resources to push toward implementation - requires a number of people to operate- as game changing technology requires a mature IT service organization, numerous resources for project management, design, implementation, evangelization - requires serious upper echelon management backing (sponsorship)"

"Improve the GUI and documentation."

"Some of the UI could always be improved, but that is personal taste."

More OpenText Universal Discovery and Universal CMDB cons

Pricing and Cost Advice

"We pay $100,000 per year."

"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."

"The product cost is low. It is quite cheap."

"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."

"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."

"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."

"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."

"Our licensing costs are on a yearly basis."

"Compared with other solutions, I would say that it's more expensive especially since we have an on-premise version and an older implementation."

"It is competitive."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

10%

Healthcare Company

Outsourcing Company

17%

Financial Services Firm

10%

Healthcare Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for Device42?

The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a small organization would be able to afford it, but I presume it would also be co...

See all answers

What needs improvement with Device42?

I think Device42 can be improved by adding more features around the CMDB aspect and lifecycle management. I do not think many people use it for that functionality, but if they were to expand the su...

See all answers

What is your primary use case for Device42?

My main use case for Device42 is that we use it as a CMDB and affinity map to check out network topology or determine when we need to decom something in a life cycle. We use it for many different p...

See all answers

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Comparisons

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Compared 5% of the time

ServiceNow vs Device42

Compared 5% of the time

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Compared 39% of the time

BMC Helix CMDB vs OpenText Universal Discovery and Universal CMDB

Compared 27% of the time

Qualys Exposure Management vs OpenText Universal Discovery and Universal CMDB

Compared 13% of the time

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Product Reports

Buyer's Guide

Device42

September 2026

Download Device42 product report

Buyer's Guide

OpenText Universal Discovery and Universal CMDB

September 2026

OpenText Universal Discovery and Universal CMDB report

Download OpenText Universal Discovery and Universal CMDB product report

Also Known As

No data available

Micro Focus Universal Discovery and Universal CMDB, Micro Focus Universal CMDB, UCMDB, HPE Universal CMDB

Overview

Device42 empowers enterprises with automatic IT asset discovery, application dependency mapping, and agentless discovery, streamlining asset management, improving decision-making, and supporting migration initiatives.

Device42 automates network discovery and provides comprehensive IT data management, making it indispensable for asset and infrastructure management. The platform’s integration capabilities, such as with ServiceNow, allow seamless management of physical and virtual environments. Its application dependency mapping is a critical feature for efficient cloud migration, while advanced search and dashboards enhance operational tasks. Device42's ease of deployment coupled with integration into cloud services offers robust operational insights and simplifies onboarding.

What are Device42's key features?

Automatic IT Asset Discovery: Enables detailed information collection on hardware and software.
Application Dependency Mapping: Facilitates tracking of application dependencies for effective cloud migration.
Agentless Discovery: Assists in uncovering assets without the need for specialized agents.
Network Topology Visualization: Assists in visual representation of network connections.
Cloud Integration: Simplifies the integration with cloud services for enhanced insights.

What benefits should be evaluated in Device42?

Improved Decision-Making: Optimizes resource utilization and boosts strategic initiatives.
Seamless Integration: Enhances connectivity with platforms like ServiceNow.
Efficiency in Auditing: Eases compliance and auditing processes.
Simplified Onboarding: Streamlines initial setups and deployment.
Enhanced Operational Insights: Supports better management through comprehensive data visualization.

Device42 is widely used across sectors for IT asset and infrastructure management, where automation in inventory and documentation aids compliance and resource optimization. It excels in industries requiring integration with existing systems and comprehensive network solutions. Application dependency mapping bolsters cloud migration efficiency in enterprise environments.

Device42

OpenText Universal Discovery and Universal CMDB provide advanced infrastructure discovery, relationship mapping, and classification. Their integration with multiple data sources supports comprehensive service management, enabling businesses to leverage a robust ITIL framework efficiently.

Organizations utilize OpenText Universal Discovery and Universal CMDB for centralized IT asset and service management. Its automated service modeling enables dynamic business service creation, while a robust data model aids IT operations. Integration with ServiceNow and Micro Focus applications streamlines processes like event management and SLA tracking. Despite deployment complexities and a steep learning curve, features like enrichment rules and CI type management enhance adaptability. Users note areas for improvement such as reporting, integration simplicity, and documentation clarity.

What are the key features of OpenText Universal Discovery and Universal CMDB?

Infrastructure Discovery: Automatically discovers assets and their configurations.
Relationship Mapping: Visualizes interdependencies between configuration items.
Automated Service Modeling: Facilitates dynamic business service creation.
Data Reconciliation: Ensures data accuracy across the IT ecosystem.
Enrichment Rules: Enhances flexibility through adaptive policies.
CI Type Management: Allows detailed configuration item classifications.

What benefits should users look for in reviews?

Accurate Insights: Precision in asset and service data management.
Comprehensive Integration: Seamless integration with existing IT tools and processes.
Improved ITIL Support: Facilitates ITIL-based incident and change management.
User-Friendly Interface: Simplifies interaction with the system.
Flexibility & Adaptability: Customizable features to suit specific IT requirements.

In various industries, OpenText Universal Discovery and Universal CMDB offer centralized management of IT services and infrastructure. Finance and healthcare sectors utilize these for topology mapping and dependency modeling, enhancing operational efficiency and regulatory compliance. By maintaining a detailed repository of configuration items, businesses gain strategic insights into their IT environments, optimizing asset lifecycles and service delivery.

OpenText

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.

China Merchants Bank, NNIT, Alfa-Bank, Sprint

Buyer's Guide

Device42 vs. OpenText Universal Discovery and Universal CMDB

September 2026

Free Report: Device42 vs. OpenText Universal Discovery and Universal CMDB

Find out what your peers are saying about Device42 vs. OpenText Universal Discovery and Universal CMDB and other solutions. Updated: September 2026.

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