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Device42 vs OpenText Universal Discovery and Universal CMDB comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Device42
Ranking in Configuration Management Databases
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
29
Ranking in other categories
IT Asset Management (7th), IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (1st)
OpenText Universal Discover...
Ranking in Configuration Management Databases
4th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Configuration Management Databases category, the mindshare of Device42 is 20.5%, up from 20.1% compared to the previous year. The mindshare of OpenText Universal Discovery and Universal CMDB is 12.8%, up from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Databases Market Share Distribution
ProductMarket Share (%)
Device4220.5%
OpenText Universal Discovery and Universal CMDB12.8%
Other66.7%
Configuration Management Databases
 

Featured Reviews

reviewer2783919 - PeerSpot reviewer
Associate Vice President at a tech services company with 10,001+ employees
Granular discovery has ensured confident workload migration and optimized cloud move group planning
Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.
Prajwal Kewat - PeerSpot reviewer
Technical Engineer at Hitachi Systems, Ltd.
The UCMDB Tool is easy to manage IT assets and is auto-discovery features; But for ease of use the tool proper it needs to be documented in detailed fashion.
Based on my experience with the UCMDB tool, I have faced challenges while discovering servers (nodes). We need to define the IP list for discovery in RTSM and run jobs. However, over time, whenever new assets are added, we must manually add the new IPs in RTSM and run the jobs again. From the agent's perspective, we need to provide the Data Flow Probe IP. This can be done in one of two ways: we install the agent at the server (node) level, define the IP of the Data Flow Probe, and then our Data Flow Probe will capture the data from the agent and send it back to UCMDB. This method allows us to eliminate the step of manually adding the IPs in RTSM. In a dynamic production environment where changes are continuous, we need to stay updated on new servers (nodes). Ideally, the auto-discovery feature should automatically detect the new CIs (nodes/servers) in the environment and notify the IT personnel. This process could be achieved without the need for agents, or with a one-time agent setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's agentless approach to asset discovery is very important for us because installing agents on physical or virtual devices is not easy in our company. We have to escalate these kinds of things to different levels of security. Not having to install agents makes it easy for us."
"The solution has some very good relational capabilities that show us how certain devices relate to each other and how some of our environment actually works together."
"The topology layout is the most valuable feature."
"The most valuable part is the ease of use. There's no training involved. It's pretty simple and straightforward."
"One of the most valuable features in my experience is the precise tracking of hardware devices and their locations registered in the solution. The solution allows to determine the exact placement of assets based on the building maps and the room details. This feature has allowed us to gain upper hand on the customers and provide them with a great satisfaction because they can visually see the arrangement of their assets within the organisation or building."
"The IP address tracking [is valuable]... We have a lot of different devices and some of them have many IP addresses, so keeping track of which ones are assigned where is very critical for putting new devices on the network and giving them new addresses. All of our devices are statically assigned, so if we don't keep good records then we could accidentally assign a duplicate, which would cause problems on the network."
"Previously, our company had a lot of issues keeping track of all the data centers and the inventory, as well as the purchase orders. All of these were managed by other tools. The good thing about Device42 is that it can be used for all this together. We don't need to spend time checking many other tools and files."
"They've also just created some new interactive dashboards. CEOs can see and interact with the data rather than scrolling through endless Excel worksheets to find what they need."
"It can discover various pieces from hardware, software, custom applications, and tie them together to create a map using ASM."
"The product is easy to set up."
"Precision, trustworthiness, reconciliation, and user-friendly presentation are the key features I value most."
"The most valuable feature of this solution is the discovery."
"The auto-discovery feature is great."
"It scales easily with future expansion."
"It can discover almost everything and creates relationship among discovered CIs, along with creating topology modeling."
 

Cons

"Mapping items wasn't as intuitive as importing in Device42, so this is an area for improvement."
"My biggest problem with the product is the upgrades. First, we have to do them manually and second, not this last time but the time before that, we actually had to build a new VM to deploy the solution again. We had to back it up and then restore it to the new version. That was inconvenient."
"Device42 can improve in the area of updates."
"Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical."
"In my experience I believe that the key concern is the pricing strategy of the solution. Instead other solutions such as lanweber are much more cost effective. Previously, Device42 operated on perpetualysis without any fees. But recently they have altered the pricing model to include a subscription fee which I see as a very costly affair. Therefore I would like to suggest that they evaluate their pricing strategy and licence scheme, conduct a market research and ensure that they provide the right product in the market at the right price."
"It was hard to know which assets I'd already looked at because if I looked up another asset with a similar name, they would still pop up. I would have to make sure I was looking at the right asset. The search function should be improved."
"A con for Device42 is that Kubernetes integration is lacking. You pay for 10,000 spot licenses and if you're spinning up a Kubernetes cluster, or four or five or six Kubernetes clusters like we do, you're going to have 5,000 or 6,000 nodes in each of those, doing different types of business things."
"The solution’s automatic IT asset discovery and inventory functionality functions pretty well. There could be some improvement if there were some automated scripts to get it off the ground. I know it takes a bit of effort to get all of various managed devices into one place. We have to go and change how they are managed and make sure they are all linking up correctly so they can be tracked in Device42. Some type of automated script for each to get over that initial activation."
"Improve the GUI and documentation."
"The page loading is very slow."
"When we work in an environment, the production environment continuously changes and at that time we should have knowledge about the new server (node). However, the auto-discovery part should automatically discover the new CI (node/servers) in an environment and inform the IT person."
"Making it simpler to set up and understand would be a big improvement."
"The implementation could be simplified."
 

Pricing and Cost Advice

"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"Our licensing costs are on a yearly basis."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"We pay $100,000 per year."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"The product cost is low. It is quite cheap."
"It is competitive."
"Compared with other solutions, I would say that it's more expensive especially since we have an on-premise version and an older implementation."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Healthcare Company
7%
Marketing Services Firm
10%
Wholesaler/Distributor
9%
Outsourcing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise17
By reviewers
Company SizeCount
Small Business3
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
I felt the pricing was a little bit mid-range as compared to the other tools which are out there in the market. For example, I felt the BMC Discovery pricing was quite high. So I think the pricing ...
What needs improvement with Device42?
Device42 can improve in the area of updates. If automatic updates were available for the solution instead of having customers go through the process of downloading and uploading update packages the...
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Also Known As

No data available
Micro Focus Universal Discovery and Universal CMDB, Micro Focus Universal CMDB, UCMDB, HPE Universal CMDB
 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
China Merchants Bank, NNIT, Alfa-Bank, Sprint
Find out what your peers are saying about Device42 vs. OpenText Universal Discovery and Universal CMDB and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.