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Device42 vs OpenText Universal Discovery and Universal CMDB comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Device42
Ranking in Configuration Management Databases
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
IT Asset Management (8th), IP Address Management (IPAM) Tools (5th), Data Center Infrastructure Management (4th)
OpenText Universal Discover...
Ranking in Configuration Management Databases
3rd
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Configuration Management Databases category, the mindshare of Device42 is 20.9%, up from 19.9% compared to the previous year. The mindshare of OpenText Universal Discovery and Universal CMDB is 15.8%, up from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Databases Market Share Distribution
ProductMarket Share (%)
OpenText Universal Discovery and Universal CMDB15.8%
Device4220.9%
Other63.3%
Configuration Management Databases
 

Featured Reviews

reviewer2783919 - PeerSpot reviewer
Associate Vice President at a tech services company with 10,001+ employees
Granular discovery has ensured confident workload migration and optimized cloud move group planning
Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.
RakeshKumar15 - PeerSpot reviewer
Cloud Migration & Imp Senior Analyst at Accenture
Secure with a quick setup and helpful support
Based on the latest version, there were multiple changes done. It had multiple fixes. However, it's based on the customer's requirements. They have modified and created, and released the changes according to those needs. The UI could be better. The page loading is very slow. The customer wants faster loading. Before releases, it would be nice to be able to upgrade to the new release and check it out in order to see the new functionality and what they have changed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature was the ability to look up the different assets and see the different attributes that each one has, as well as being able to compare them to other assets."
"The most valuable part is the ease of use. There's no training involved. It's pretty simple and straightforward."
"The solution's automatic IT asset discovery and inventory functionality are top-notch. The thing I like is that it's open-source. If I need to change them — and they've given me links on GitHub to have them — I can go and change them to pull exactly what I want, as frequently as I want."
"The REST API abilities enables us to run scripts that pull information from our servers about software, storage, etc. Anything we need is pushed through REST API to the Device42 server and reflected in the report it generates."
"Device42 is a fantastic tool for workload discovery, and I believe everyone should start using it if they have plans to do so; it is a top-notch tool in the market."
"They've also just created some new interactive dashboards. CEOs can see and interact with the data rather than scrolling through endless Excel worksheets to find what they need."
"The solution's agentless approach to asset discovery is very important for us because installing agents on physical or virtual devices is not easy in our company. We have to escalate these kinds of things to different levels of security. Not having to install agents makes it easy for us."
"Device42 has positively impacted our organization by helping us become one of the best companies for asset management and inventory for the enterprise businesses we work with."
"It can discover almost everything and creates relationship among discovered CIs, along with creating topology modeling."
"The most valuable feature of this solution is the discovery."
"It scales easily with future expansion."
"It can discover various pieces from hardware, software, custom applications, and tie them together to create a map using ASM."
"Precision, trustworthiness, reconciliation, and user-friendly presentation are the key features I value most."
"The auto-discovery feature is great."
"The product is easy to set up."
 

Cons

"I think the graphical representation of all associated machines needs improvement to better illustrate how these systems have dependencies on each other."
"Device42 is a main part of our processes. We need reliability, not only in terms of the data but with the solution itself. It's really difficult when we have 10 minutes of Device42 downtime because none of our teams can work for those 10 minutes, and it's more time lost if there is longer downtime. An improvement would be to have a cluster implementation of Device42 to have high-availability and ensure that we don't have downtime in case of failure."
"The solution’s automatic IT asset discovery and inventory functionality functions pretty well. There could be some improvement if there were some automated scripts to get it off the ground. I know it takes a bit of effort to get all of various managed devices into one place. We have to go and change how they are managed and make sure they are all linking up correctly so they can be tracked in Device42. Some type of automated script for each to get over that initial activation."
"Since I was focused on deploying connectors and getting all the servers to be scanned, one of the biggest pains was when a job would fail, then the output (logging) was poor. For example, "Why did it fail?" In these cases, you get a generic error. It doesn't point you in the right direction and tell you why you got the error, which is really annoying. There have been times I asked, "Is there somewhere I can see a better log as to why is this failing?" That would be a really nice improvement."
"The product must provide AI features."
"Mapping items wasn't as intuitive as importing in Device42, so this is an area for improvement."
"It would be nice for the agent to have an installer versus a single file across multiple systems."
"The only thing which I have noticed so far that is not good is that we had an issue with some reporting from the tool, reporting we had to export. We couldn't do it in the way we wanted to, so we tried to reach out to their support but it took pretty long until we understood how we can manage the reports. We still haven't received a complete explanation of what we need to do and how to do it."
"When we work in an environment, the production environment continuously changes and at that time we should have knowledge about the new server (node). However, the auto-discovery part should automatically discover the new CI (node/servers) in an environment and inform the IT person."
"Improve the GUI and documentation."
"The page loading is very slow."
"The implementation could be simplified."
"Making it simpler to set up and understand would be a big improvement."
 

Pricing and Cost Advice

"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"Our licensing costs are on a yearly basis."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"We pay $100,000 per year."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"The product cost is low. It is quite cheap."
"Compared with other solutions, I would say that it's more expensive especially since we have an on-premise version and an older implementation."
"It is competitive."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Healthcare Company
8%
Financial Services Firm
13%
Wholesaler/Distributor
9%
Marketing Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise17
By reviewers
Company SizeCount
Small Business3
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
My experience with pricing, setup cost, and licensing for Device42 is that it is really reasonable. Compared to other competitors, it does not cost much, and I would recommend it from a cost perspe...
What needs improvement with Device42?
The features I appreciate most about Device42 are the agent-based service providing more granularity and metrics. However, I foresee areas of improvement for the agent-less solution, which could be...
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Also Known As

No data available
Micro Focus Universal Discovery and Universal CMDB, Micro Focus Universal CMDB, UCMDB, HPE Universal CMDB
 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
China Merchants Bank, NNIT, Alfa-Bank, Sprint
Find out what your peers are saying about Device42 vs. OpenText Universal Discovery and Universal CMDB and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.