Device42 vs OpenText Universal Discovery and Universal CMDB comparison

Why PeerSpot?

Device42 and OpenText are both solutions in the Configuration Management Databases category. Device42 is ranked #1 with an average rating of 8.2, while OpenText is ranked #3 with an average rating of 10.0. Device42 holds a 23.3% mindshare in CMD, compared to OpenText’s 8.5% mindshare. Additionally, 100% of Device42 users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Device42

Read 35 Device42 reviews

6,897 Views
1,310 Comparison Views

100% willing to recommend

OpenText Universal Discover...

Read 11 OpenText Universal Discovery and Universal CMDB reviews

1,328 Views
1,328 Comparison Views

100% willing to recommend

Device42

OpenText Universal Discover...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Device42 and OpenText Universal Discovery and Universal CMDB based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management Databases solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Device42 vs. OpenText Universal Discovery and Universal CMDB Report (Updated: September 2026).

Buyer's Guide

Device42 vs. OpenText Universal Discovery and Universal CMDB

September 2026

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Device42

Ranking in Configuration Management Databases

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Asset Management (3rd), IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (1st)

OpenText Universal Discover...

Ranking in Configuration Management Databases

3rd

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Configuration Management Databases category, the mindshare of Device42 is 23.3%, down from 23.6% compared to the previous year. The mindshare of OpenText Universal Discovery and Universal CMDB is 8.5%, down from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Databases Mindshare Distribution
Product	Mindshare (%)
Device42	23.3%
OpenText Universal Discovery and Universal CMDB	8.5%
Other	68.2%

Configuration Management Databases

Featured Reviews

Manmohan Rao

Associate Vice President at Hitachi Systems India Private Limited

Granular discovery has ensured confident workload migration and optimized cloud move group planning

Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.

Read full review

RakeshKumar15

Cloud Migration & Imp Senior Analyst at Accenture

Secure with a quick setup and helpful support

Based on the latest version, there were multiple changes done. It had multiple fixes. However, it's based on the customer's requirements. They have modified and created, and released the changes according to those needs. The UI could be better. The page loading is very slow. The customer wants faster loading. Before releases, it would be nice to be able to upgrade to the new release and check it out in order to see the new functionality and what they have changed.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Before Device42, the company didn't have any kind of asset management software at all, but now that we have Device42, we're integrating every single office into it so we know exactly what's where, which is a huge improvement that has probably halved the time it takes to do the management side of our IT assets."

"The way the solution’s automatic IT asset discovery and inventory functionality works is you set up a discovery job, then you can schedule it to run. I schedule all of the runs daily at different times so nothing is interfering with anything else. It's nice to know that you can set up the scan, schedule it, and sit back. You can check them every day and make sure everything ran, making sure nothing had errors, then you're good to go. Anything new is going to automatically be discovered, which is nice. It takes some of the stress off because you don't have to know, "If this team opened new servers, we need make sure now it will automatically pick them up." It is one less thing to worry about. It gathers a lot of data points."

"The most valuable part is the ease of use. There's no training involved. It's pretty simple and straightforward."

"The topology layout is the most valuable feature."

"They've also just created some new interactive dashboards. CEOs can see and interact with the data rather than scrolling through endless Excel worksheets to find what they need."

"Device42 will be our single point of truth, and only Device42."

"It has agentless discovery; you don't need to put agents on your servers. You can open one or two ports to discover all your infrastructure."

"The reporting part is valuable. You have classic reports, and you can also do advanced reporting. They also have the DOQL feature for queries. You can write SQL queries to get your data and create custom reports."

More Device42 pros

"The ability to use it as our single source of truth, feeding in from multiple sources and uploading into various Service Management toolsets, not just Micro Focus ones."

"UCMDB is one of best discovery softwares available in the market; it can discover almost everything and creates relationship among discovered CIs, along with creating topology modeling."

"The product is easy to set up."

"Micro Focus UCMDB is built for stability and is the only solution which can support up to 60 million CIs."

"It can discover various pieces from hardware, software, custom applications, and tie them together to create a map using ASM."

"It's a governance oriented tool with a very good data model."

"Large telcos with a history of mergers and acquisitions will benefit from this technology by discovering exactly which components are located where in their data centers, how they're connected and what their status is, facilitating consolidation and transformation of data center infrastructures as well as reducing mean time to resolution in case of incidents."

"It scales easily with future expansion."

More OpenText Universal Discovery and Universal CMDB pros

Cons

"Configuring rPDUs in the data center for Device42 required us to add multiple discovery jobs. The rPDUs were referred to the ISPDUs and daisy-chained. They would automatically assign a unique SMP port, but Device42 didn't allow SMP ranges, so we had to create a discovery job for each rPDU individually. We submitted a feature request to mitigate that."

"I would say it is ninety percent stable, but with every new upgrade or version release, I find that there are many bugs."

"I have not seen a return on investment with Device42, as it primarily provides information and not revenue."

"However, the documentation has not been updated in a while, so it needs updates."

"Large organizations, that may have 10,000 or 20,000 devices may not be best suited to this product."

"While the automatic IT asset discovery is great, the first time using it can be confusing when you are configuring the SNMP. I don't remember for sure but I don't think it said "SNMP community," it said "password". The first time I used it I was thinking about communities but the tool said "password," and when you say "password" in SNMP you are thinking about SNMP version 3. This is the only thing that is confusing, although there were some devices that were not included in the discovery."

"Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical."

"We have not yet seen ROI. The solution has not reduced the time spent managing IT assets."

More Device42 cons

"Mobile/iPad Apps version of the UCMDB Browser would be a step ahead, which should have features, like viewing CI information, ownership, etc."

"The implementation could be simplified. It is very complex and should be for a mature organization."

"Can be rather expensive to implement (for smaller companies)- can be support intensive - requires a lot of project resources to push toward implementation - requires a number of people to operate- as game changing technology requires a mature IT service organization, numerous resources for project management, design, implementation, evangelization - requires serious upper echelon management backing (sponsorship)"

"I think the product is so large and complex that the learning curve is long if you want to understand all aspects of what it can do."

"Some of the UI could always be improved, but that is personal taste."

"Improve the GUI and documentation."

"Making it simpler to set up and understand would be a big improvement."

"The page loading is very slow."

More OpenText Universal Discovery and Universal CMDB cons

Pricing and Cost Advice

"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."

"The product cost is low. It is quite cheap."

"We pay $100,000 per year."

"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."

"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."

"Our licensing costs are on a yearly basis."

"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."

"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."

"It is competitive."

"Compared with other solutions, I would say that it's more expensive especially since we have an on-premise version and an older implementation."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

10%

Healthcare Company

Outsourcing Company

16%

Financial Services Firm

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	6
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for Device42?

The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a small organization would be able to afford it, but I presume it would also be co...

See all answers

What needs improvement with Device42?

I think Device42 can be improved by adding more features around the CMDB aspect and lifecycle management. I do not think many people use it for that functionality, but if they were to expand the su...

See all answers

What is your primary use case for Device42?

My main use case for Device42 is that we use it as a CMDB and affinity map to check out network topology or determine when we need to decom something in a life cycle. We use it for many different p...

See all answers

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Comparisons

Freshservice vs Device42

Compared 6% of the time

ServiceNow CMDB vs Device42

Compared 6% of the time

FNT Command Platform vs Device42

Compared 6% of the time

NetBox.dev vs Device42

Compared 5% of the time

Faddom vs Device42

Compared 5% of the time

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ServiceNow CMDB vs OpenText Universal Discovery and Universal CMDB

Compared 31% of the time

BMC Helix CMDB vs OpenText Universal Discovery and Universal CMDB

Compared 25% of the time

Qualys Exposure Management vs OpenText Universal Discovery and Universal CMDB

Compared 14% of the time

Freshservice vs OpenText Universal Discovery and Universal CMDB

Compared 10% of the time

More OpenText Universal Discovery and Universal CMDB Competitors

Product Reports

Buyer's Guide

Device42

October 2026

Download Device42 product report

Buyer's Guide

OpenText Universal Discovery and Universal CMDB

October 2026

OpenText Universal Discovery and Universal CMDB report

Download OpenText Universal Discovery and Universal CMDB product report

Also Known As

No data available

Micro Focus Universal Discovery and Universal CMDB, Micro Focus Universal CMDB, UCMDB, HPE Universal CMDB

Overview

Device42 empowers enterprises with automatic IT asset discovery, application dependency mapping, and agentless discovery, streamlining asset management, improving decision-making, and supporting migration initiatives.

Device42 automates network discovery and provides comprehensive IT data management, making it indispensable for asset and infrastructure management. The platform’s integration capabilities, such as with ServiceNow, allow seamless management of physical and virtual environments. Its application dependency mapping is a critical feature for efficient cloud migration, while advanced search and dashboards enhance operational tasks. Device42's ease of deployment coupled with integration into cloud services offers robust operational insights and simplifies onboarding.

What are Device42's key features?

Automatic IT Asset Discovery: Enables detailed information collection on hardware and software.
Application Dependency Mapping: Facilitates tracking of application dependencies for effective cloud migration.
Agentless Discovery: Assists in uncovering assets without the need for specialized agents.
Network Topology Visualization: Assists in visual representation of network connections.
Cloud Integration: Simplifies the integration with cloud services for enhanced insights.

What benefits should be evaluated in Device42?

Improved Decision-Making: Optimizes resource utilization and boosts strategic initiatives.
Seamless Integration: Enhances connectivity with platforms like ServiceNow.
Efficiency in Auditing: Eases compliance and auditing processes.
Simplified Onboarding: Streamlines initial setups and deployment.
Enhanced Operational Insights: Supports better management through comprehensive data visualization.

Device42 is widely used across sectors for IT asset and infrastructure management, where automation in inventory and documentation aids compliance and resource optimization. It excels in industries requiring integration with existing systems and comprehensive network solutions. Application dependency mapping bolsters cloud migration efficiency in enterprise environments.

Device42

OpenText Universal Discovery and Universal CMDB provide advanced infrastructure discovery, relationship mapping, and classification. Their integration with multiple data sources supports comprehensive service management, enabling businesses to leverage a robust ITIL framework efficiently.

Organizations utilize OpenText Universal Discovery and Universal CMDB for centralized IT asset and service management. Its automated service modeling enables dynamic business service creation, while a robust data model aids IT operations. Integration with ServiceNow and Micro Focus applications streamlines processes like event management and SLA tracking. Despite deployment complexities and a steep learning curve, features like enrichment rules and CI type management enhance adaptability. Users note areas for improvement such as reporting, integration simplicity, and documentation clarity.

What are the key features of OpenText Universal Discovery and Universal CMDB?

Infrastructure Discovery: Automatically discovers assets and their configurations.
Relationship Mapping: Visualizes interdependencies between configuration items.
Automated Service Modeling: Facilitates dynamic business service creation.
Data Reconciliation: Ensures data accuracy across the IT ecosystem.
Enrichment Rules: Enhances flexibility through adaptive policies.
CI Type Management: Allows detailed configuration item classifications.

What benefits should users look for in reviews?

Accurate Insights: Precision in asset and service data management.
Comprehensive Integration: Seamless integration with existing IT tools and processes.
Improved ITIL Support: Facilitates ITIL-based incident and change management.
User-Friendly Interface: Simplifies interaction with the system.
Flexibility & Adaptability: Customizable features to suit specific IT requirements.

In various industries, OpenText Universal Discovery and Universal CMDB offer centralized management of IT services and infrastructure. Finance and healthcare sectors utilize these for topology mapping and dependency modeling, enhancing operational efficiency and regulatory compliance. By maintaining a detailed repository of configuration items, businesses gain strategic insights into their IT environments, optimizing asset lifecycles and service delivery.

OpenText

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.

China Merchants Bank, NNIT, Alfa-Bank, Sprint

Buyer's Guide

Device42 vs. OpenText Universal Discovery and Universal CMDB

September 2026

Free Report: Device42 vs. OpenText Universal Discovery and Universal CMDB

Find out what your peers are saying about Device42 vs. OpenText Universal Discovery and Universal CMDB and other solutions. Updated: September 2026.

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