Device42 vs OpenText Universal Discovery and Universal CMDB comparison

Device42 and OpenText are both solutions in the Configuration Management Databases category. Device42 is ranked #2 with an average rating of 8.2, while OpenText is ranked #4 with an average rating of 10.0. Device42 holds a 26.8% mindshare in CMD, compared to OpenText’s 8.6% mindshare. Additionally, 100% of Device42 users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Device42

Read 34 Device42 reviews

4,548 Views
955 Comparison Views

100% willing to recommend

OpenText Universal Discover...

Read 11 OpenText Universal Discovery and Universal CMDB reviews

883 Views
883 Comparison Views

100% willing to recommend

Device42

OpenText Universal Discover...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Device42 and OpenText Universal Discovery and Universal CMDB based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management Databases solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Device42 vs. OpenText Universal Discovery and Universal CMDB Report (Updated: April 2026).

Buyer's Guide

Device42 vs. OpenText Universal Discovery and Universal CMDB

April 2026

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Helped 893,244 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Device42

Ranking in Configuration Management Databases

2nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Asset Management (5th), IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (1st)

OpenText Universal Discover...

Ranking in Configuration Management Databases

4th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Configuration Management Databases category, the mindshare of Device42 is 26.8%, up from 20.8% compared to the previous year. The mindshare of OpenText Universal Discovery and Universal CMDB is 8.6%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Databases Mindshare Distribution
Product	Mindshare (%)
Device42	26.8%
OpenText Universal Discovery and Universal CMDB	8.6%
Other	64.6%

Configuration Management Databases

Featured Reviews

Manmohan Rao

Associate Vice President at Hitachi Systems India Private Limited

Granular discovery has ensured confident workload migration and optimized cloud move group planning

Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.

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Prajwal Kewat

Technical Engineer at Hitachi Systems, Ltd.

The UCMDB Tool is easy to manage IT assets and is auto-discovery features; But for ease of use the tool proper it needs to be documented in detailed fashion.

Based on my experience with the UCMDB tool, I have faced challenges while discovering servers (nodes). We need to define the IP list for discovery in RTSM and run jobs. However, over time, whenever new assets are added, we must manually add the new IPs in RTSM and run the jobs again. From the agent's perspective, we need to provide the Data Flow Probe IP. This can be done in one of two ways: we install the agent at the server (node) level, define the IP of the Data Flow Probe, and then our Data Flow Probe will capture the data from the agent and send it back to UCMDB. This method allows us to eliminate the step of manually adding the IPs in RTSM. In a dynamic production environment where changes are continuous, we need to stay updated on new servers (nodes). Ideally, the auto-discovery feature should automatically detect the new CIs (nodes/servers) in the environment and notify the IT personnel. This process could be achieved without the need for agents, or with a one-time agent setup.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's CMDB, ITAM, and DCIM features create a single source of IT truth in our environment."

"The way the solution’s automatic IT asset discovery and inventory functionality works is you set up a discovery job, then you can schedule it to run. I schedule all of the runs daily at different times so nothing is interfering with anything else. It's nice to know that you can set up the scan, schedule it, and sit back. You can check them every day and make sure everything ran, making sure nothing had errors, then you're good to go. Anything new is going to automatically be discovered, which is nice. It takes some of the stress off because you don't have to know, "If this team opened new servers, we need make sure now it will automatically pick them up." It is one less thing to worry about. It gathers a lot of data points."

"Device42 has everything in one place and links it altogether, which helps when you need to figure out where things are going wrong, where things are happening, or how everything is linked together."

"Previously, our company had a lot of issues keeping track of all the data centers and the inventory, as well as the purchase orders, and the good thing about Device42 is that it can be used for all this together so we don't need to spend time checking many other tools and files."

"Previously, our company had a lot of issues keeping track of all the data centers and the inventory, as well as the purchase orders. All of these were managed by other tools. The good thing about Device42 is that it can be used for all this together. We don't need to spend time checking many other tools and files."

"Device42 positively impacts our organization by providing dependency mapping for our devices, and it integrates well with applications, especially our cloud service Microsoft Azure, giving us complete visibility across our infrastructure for efficient operations and modern compliance."

"The time saved by using Device42, across the teams, is easily equivalent to a couple of people at least."

"I like the tool's agentless discovery feature. The tool configures the devices based on the documentation provided. I am also impressed with its auto-discovery feature. The tool also keeps on tracking and finds whatever is in the environment."

More Device42 pros

"UCMDB is one of best discovery softwares available in the market; it can discover almost everything and creates relationship among discovered CIs, along with creating topology modeling."

"It's a governance oriented tool with a very good data model."

"Micro Focus UCMDB is built for stability and is the only solution which can support up to 60 million CIs."

"The product is easy to set up."

"The ability to use it as our single source of truth, feeding in from multiple sources and uploading into various Service Management toolsets, not just Micro Focus ones."

"Precision, trustworthiness, reconciliation, and user-friendly presentation are the key features I value most."

"This product discovers, maps and reports information about our configuration on a daily basis and is capable of being our source of truth for audit purposes."

"The most valuable feature of this solution is the discovery, knowing what assets are on the network and the configuration of items for it."

More OpenText Universal Discovery and Universal CMDB pros

Cons

"My biggest problem with the product is the upgrades. First, we have to do them manually and second, not this last time but the time before that, we actually had to build a new VM to deploy the solution again. We had to back it up and then restore it to the new version. That was inconvenient."

"Device42 is a main part of our processes. We need reliability, not only in terms of the data but with the solution itself. It's really difficult when we have 10 minutes of Device42 downtime because none of our teams can work for those 10 minutes, and it's more time lost if there is longer downtime. An improvement would be to have a cluster implementation of Device42 to have high-availability and ensure that we don't have downtime in case of failure."

"Configuring rPDUs in the data center for Device42 required us to add multiple discovery jobs. The rPDUs were referred to the ISPDUs and daisy-chained. They would automatically assign a unique SMP port, but Device42 didn't allow SMP ranges, so we had to create a discovery job for each rPDU individually. We submitted a feature request to mitigate that."

"The dependency mapping can be quite slow sometimes, if you've got a lot of things connecting to services."

"When servers have two network adapters, automatically discovered will be only one network card because the other one is a backup. Device42 has some problems to find the other connection."

"The breadth and depth of the solution's discovery of IT asset information means the system does most of the work, but they need to work on improving the database discovery part, especially for Oracle Exadata."

"Device42 is a main part of our processes. We need reliability, not only in terms of the data but with the solution itself."

"It would be nice for the agent to have an installer versus a single file across multiple systems."

More Device42 cons

"The implementation could be simplified."

"The page loading is very slow."

"I think the product is so large and complex that the learning curve is long if you want to understand all aspects of what it can do."

"Making it simpler to set up and understand would be a big improvement."

"Can be rather expensive to implement (for smaller companies)- can be support intensive - requires a lot of project resources to push toward implementation - requires a number of people to operate- as game changing technology requires a mature IT service organization, numerous resources for project management, design, implementation, evangelization - requires serious upper echelon management backing (sponsorship)"

"Improve the GUI and documentation."

"You are lucky to get over the first level, then you are happy with the support."

More OpenText Universal Discovery and Universal CMDB cons

Pricing and Cost Advice

"We pay $100,000 per year."

"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."

"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."

"The product cost is low. It is quite cheap."

"Our licensing costs are on a yearly basis."

"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."

"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."

"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."

"It is competitive."

"Compared with other solutions, I would say that it's more expensive especially since we have an on-premise version and an older implementation."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

11%

Healthcare Company

Computer Software Company

Outsourcing Company

Financial Services Firm

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for Device42?

The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a small organization would be able to afford it, but I presume it would also be co...

See all answers

What needs improvement with Device42?

I think Device42 can be improved by adding more features around the CMDB aspect and lifecycle management. I do not think many people use it for that functionality, but if they were to expand the su...

See all answers

What is your primary use case for Device42?

My main use case for Device42 is that we use it as a CMDB and affinity map to check out network topology or determine when we need to decom something in a life cycle. We use it for many different p...

See all answers

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Comparisons

Freshservice vs Device42

Compared 8% of the time

ServiceNow CMDB vs Device42

Compared 8% of the time

NetBox.dev vs Device42

Compared 7% of the time

Faddom vs Device42

Compared 6% of the time

ServiceNow vs Device42

Compared 5% of the time

More Device42 Competitors

ServiceNow CMDB vs OpenText Universal Discovery and Universal CMDB

Compared 53% of the time

BMC Helix CMDB vs OpenText Universal Discovery and Universal CMDB

Compared 26% of the time

More OpenText Universal Discovery and Universal CMDB Competitors

Product Reports

Buyer's Guide

Device42

May 2026

Download Device42 product report

Buyer's Guide

OpenText Universal Discovery and Universal CMDB

April 2026

OpenText Universal Discovery and Universal CMDB report

Download OpenText Universal Discovery and Universal CMDB product report

Also Known As

No data available

Micro Focus Universal Discovery and Universal CMDB, Micro Focus Universal CMDB, UCMDB, HPE Universal CMDB

Overview

Device42 empowers enterprises with automatic IT asset discovery, application dependency mapping, and agentless discovery, streamlining asset management, improving decision-making, and supporting migration initiatives.

Device42 automates network discovery and provides comprehensive IT data management, making it indispensable for asset and infrastructure management. The platform’s integration capabilities, such as with ServiceNow, allow seamless management of physical and virtual environments. Its application dependency mapping is a critical feature for efficient cloud migration, while advanced search and dashboards enhance operational tasks. Device42's ease of deployment coupled with integration into cloud services offers robust operational insights and simplifies onboarding.

What are Device42's key features?

Automatic IT Asset Discovery: Enables detailed information collection on hardware and software.
Application Dependency Mapping: Facilitates tracking of application dependencies for effective cloud migration.
Agentless Discovery: Assists in uncovering assets without the need for specialized agents.
Network Topology Visualization: Assists in visual representation of network connections.
Cloud Integration: Simplifies the integration with cloud services for enhanced insights.

What benefits should be evaluated in Device42?

Improved Decision-Making: Optimizes resource utilization and boosts strategic initiatives.
Seamless Integration: Enhances connectivity with platforms like ServiceNow.
Efficiency in Auditing: Eases compliance and auditing processes.
Simplified Onboarding: Streamlines initial setups and deployment.
Enhanced Operational Insights: Supports better management through comprehensive data visualization.

Device42 is widely used across sectors for IT asset and infrastructure management, where automation in inventory and documentation aids compliance and resource optimization. It excels in industries requiring integration with existing systems and comprehensive network solutions. Application dependency mapping bolsters cloud migration efficiency in enterprise environments.

Device42

OpenText Universal Discovery and Universal CMDB provide advanced infrastructure discovery, relationship mapping, and classification. Their integration with multiple data sources supports comprehensive service management, enabling businesses to leverage a robust ITIL framework efficiently.

Organizations utilize OpenText Universal Discovery and Universal CMDB for centralized IT asset and service management. Its automated service modeling enables dynamic business service creation, while a robust data model aids IT operations. Integration with ServiceNow and Micro Focus applications streamlines processes like event management and SLA tracking. Despite deployment complexities and a steep learning curve, features like enrichment rules and CI type management enhance adaptability. Users note areas for improvement such as reporting, integration simplicity, and documentation clarity.

What are the key features of OpenText Universal Discovery and Universal CMDB?

Infrastructure Discovery: Automatically discovers assets and their configurations.
Relationship Mapping: Visualizes interdependencies between configuration items.
Automated Service Modeling: Facilitates dynamic business service creation.
Data Reconciliation: Ensures data accuracy across the IT ecosystem.
Enrichment Rules: Enhances flexibility through adaptive policies.
CI Type Management: Allows detailed configuration item classifications.

What benefits should users look for in reviews?

Accurate Insights: Precision in asset and service data management.
Comprehensive Integration: Seamless integration with existing IT tools and processes.
Improved ITIL Support: Facilitates ITIL-based incident and change management.
User-Friendly Interface: Simplifies interaction with the system.
Flexibility & Adaptability: Customizable features to suit specific IT requirements.

In various industries, OpenText Universal Discovery and Universal CMDB offer centralized management of IT services and infrastructure. Finance and healthcare sectors utilize these for topology mapping and dependency modeling, enhancing operational efficiency and regulatory compliance. By maintaining a detailed repository of configuration items, businesses gain strategic insights into their IT environments, optimizing asset lifecycles and service delivery.

OpenText

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.

China Merchants Bank, NNIT, Alfa-Bank, Sprint

Buyer's Guide

Device42 vs. OpenText Universal Discovery and Universal CMDB

April 2026

Free Report: Device42 vs. OpenText Universal Discovery and Universal CMDB

Find out what your peers are saying about Device42 vs. OpenText Universal Discovery and Universal CMDB and other solutions. Updated: April 2026.

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