Learn what your peers think about OpenText Universal Discovery and Universal CMDB. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

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881,082 professionals have used our research since 2012.

Prajwal Kewat

Technical Engineer at Hitachi Systems, Ltd.

Mar 10, 2025

The auto-discovery feature is great.

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Ivan Borek

ITSM Consultant at Softela

Sep 25, 2023

Precision, trustworthiness, reconciliation, and user-friendly presentation are the key features I value most.

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OpenText Universal Discovery and Universal CMDB Cons review quotes

it_user782412

Sr. Systems Management Engineer at a financial services firm with 1,001-5,000 employees

Dec 12, 2017

Improve the GUI and documentation.

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reviewer1498074

Network Operations at a government with 10,001+ employees

Jan 28, 2021

The implementation could be simplified.

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RakeshKumar15

Cloud Migration & Imp Senior Analyst at Accenture

Jan 19, 2023

The page loading is very slow.

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Buyer's Guide

OpenText Universal Discovery and Universal CMDB

January 2026

Free Report: OpenText Universal Discovery and Universal CMDB Reviews and More

Learn what your peers think about OpenText Universal Discovery and Universal CMDB. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

DOWNLOAD NOW

881,082 professionals have used our research since 2012.

Prajwal Kewat

Technical Engineer at Hitachi Systems, Ltd.

Mar 10, 2025

When we work in an environment, the production environment continuously changes and at that time we should have knowledge about the new server (node). However, the auto-discovery part should automatically discover the new CI (node/servers) in an environment and inform the IT person.

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Ivan Borek

ITSM Consultant at Softela

Sep 25, 2023

Making it simpler to set up and understand would be a big improvement.

Read full review