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Device42 vs Rackwise DCiM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Device42
Ranking in Data Center Infrastructure Management
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
IT Asset Management (8th), Configuration Management Databases (4th), IP Address Management (IPAM) Tools (5th)
Rackwise DCiM
Ranking in Data Center Infrastructure Management
15th
Average Rating
2.0
Reviews Sentiment
2.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Data Center Infrastructure Management category, the mindshare of Device42 is 7.7%, up from 6.6% compared to the previous year. The mindshare of Rackwise DCiM is 2.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Infrastructure Management Market Share Distribution
ProductMarket Share (%)
Device427.7%
Rackwise DCiM2.9%
Other89.4%
Data Center Infrastructure Management
 

Featured Reviews

reviewer2783919 - PeerSpot reviewer
Associate Vice President at a tech services company with 10,001+ employees
Granular discovery has ensured confident workload migration and optimized cloud move group planning
Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.
DM
Works at WZC Networking LLC
Horrible support for a product that can be improved in every way possible
This solution could be improved in every way possible. First, support is horrible at its best, and non-existent at its worst. Stencil updates, for example, can take up to one year before you even see anything. The vendor is all supportive when you are looking to purchase the product. However, once you have the software, they make ghosts even look real. The core product was last updated in 2013. It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils. Don't expect it to work well with anything that's not Internet Explorer, not to mention the hesitations and IE crashes that come from the horrible coding.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the tool's agentless discovery feature. The tool configures the devices based on the documentation provided. I am also impressed with its auto-discovery feature. The tool also keeps on tracking and finds whatever is in the environment."
"The solution has some very good relational capabilities that show us how certain devices relate to each other and how some of our environment actually works together."
"The solution is agentless."
"The auto-discovery is brilliant. You can have it scheduled to run on a regular basis, and the infrastructure is always getting updated within the platform. I would rate the asset discovery very highly. It's very comprehensive. It covers quite a lot of different methods for doing discovery and it supports a lot of different types of hardware as well."
"Device42 stands out as a really competitive tool as compared to some of the other tools which are out there in the market, such as BMC Discovery, Freshservice, and ServiceNow, and I am really happy to see that Device42 is really doing well in capturing and including the AI aspect of it."
"Device42 is a fantastic tool for workload discovery, and I believe everyone should start using it if they have plans to do so; it is a top-notch tool in the market."
"Device42 is a fantastic tool for workload discovery, and I believe everyone should start using it if they have plans to do so; it is a top-notch tool in the market."
"The solution's automatic IT asset discovery and inventory functionality are top-notch. The thing I like is that it's open-source. If I need to change them — and they've given me links on GitHub to have them — I can go and change them to pull exactly what I want, as frequently as I want."
"The only features that we have found valuable are related to rack elevation and layout, where it has the ability to build rack elevations."
 

Cons

"Device42 can improve in the area of updates."
"The only thing which I have noticed so far that is not good is that we had an issue with some reporting from the tool, reporting we had to export. We couldn't do it in the way we wanted to, so we tried to reach out to their support but it took pretty long until we understood how we can manage the reports. We still haven't received a complete explanation of what we need to do and how to do it."
"I would like to see API management as an additional feature in the tool's future versions. It will give more API security."
"If they could make it so their remote connector could do as much as 10,000 devices, that would be better."
"Configuring rPDUs in the data center for Device42 required us to add multiple discovery jobs. The rPDUs were referred to the ISPDUs and daisy-chained. They would automatically assign a unique SMP port, but Device42 didn't allow SMP ranges, so we had to create a discovery job for each rPDU individually. We submitted a feature request to mitigate that."
"Mapping items wasn't as intuitive as importing in Device42, so this is an area for improvement."
"Device42 is a main part of our processes. We need reliability, not only in terms of the data but with the solution itself. It's really difficult when we have 10 minutes of Device42 downtime because none of our teams can work for those 10 minutes, and it's more time lost if there is longer downtime. An improvement would be to have a cluster implementation of Device42 to have high-availability and ensure that we don't have downtime in case of failure."
"For the iPhone, the device diagram cannot be downloaded. You have to go to each device and download the device diagram for that device. E.g., suppose there are a 1000 or 2000 servers. You cannot go to each server or device to download a device diagram for each device. There should be a one-click solution for downloading all device diagrams."
"It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils."
 

Pricing and Cost Advice

"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"Our licensing costs are on a yearly basis."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"The product cost is low. It is quite cheap."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"We pay $100,000 per year."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Healthcare Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise17
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
My experience with pricing, setup cost, and licensing for Device42 is that it is really reasonable. Compared to other competitors, it does not cost much, and I would recommend it from a cost perspe...
What needs improvement with Device42?
The features I appreciate most about Device42 are the agent-based service providing more granularity and metrics. However, I foresee areas of improvement for the agent-less solution, which could be...
Ask a question
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Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
salesforce.com, Verio, Lilly, AAA, Acxiom, metroPCS, Kelly services, Bae systems, Christian Dior, CDM, Iron Mountain, Telstra, Mentor Graphics
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