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Devo vs SAP IT Operations Analytics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Devo
Ranking in IT Operations Analytics
7th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Log Management (21st), Security Information and Event Management (SIEM) (16th), AIOps (17th)
SAP IT Operations Analytics
Ranking in IT Operations Analytics
11th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the IT Operations Analytics category, the mindshare of Devo is 4.4%, up from 3.9% compared to the previous year. The mindshare of SAP IT Operations Analytics is 2.3%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
Devo4.4%
SAP IT Operations Analytics2.3%
Other93.3%
IT Operations Analytics
 

Featured Reviews

Usama Khan - PeerSpot reviewer
Team Lead Soc at a tech services company with 51-200 employees
Advanced threat hunting has improved SOC visibility and now supports faster incident response
Devo can improve in how its connectors enhance integration with third-party tools. Devo's architecture works by having you deploy a relay server in the data center of the client side and Devo SIEM is basically on the AWS cloud. There are specific ports which are enabled on the relay server, which are 514 and 13000, 13151, 152. However, when we talk about databases and custom integrations, there are not default ports in the relay server. No default ports are defined. For JDBC drivers, the port number is 1433, but it is not in the relay server. You have to add it manually. For Oracle RDBMS, the port is 1521, and it is also not there by default. I would appreciate more third-party integrations including Fortinet and others. Machine learning models can also be improved. Playbooks in the SOAR can also be improved. Regarding playbooks for automation, we utilize playbooks for automation in SOAR for automated IOC blocking on a firewall, on a web application firewall, on DNS security, etc. The only option for us to run the playbook is to schedule the job for it. However, if I want to manually run the playbook, there is no option for doing so. This needs improvement.
DH
Digital Transformation Director at Amecath Group
Extensive analytics capabilities enable comprehensive performance measurement for diverse business cycles
It's important to make SAP IT Operations Analytics tool more flexible in terms of customization because when it comes to specific business models, the requirements of the business may vary, and there's a wide range of variety between each business model. Oil and gas is different than retail, which is different than FMCG. Everything is different, and companies are trying to push toward best of breed. Much of the time, best of breed does not meet the real requirements of each department head or the business model itself, so these tools need to be more flexible. The setup process is not a big deal for us. When we need to configure something or set up something new, the new technology of low-code, no-code is very good, and we are looking forward to more improvement in this part, because sometimes you miss a list of developers and need to write code. Therefore, we need it to be more easy for normal users. It's about how much professional teamwork is needed on these tools. Much of the time, normal users know they need to develop their own dashboard or analytics for a reason, and they are facing the problem of needing to understand how to write code. Recently, lots of tools came under the title of low-code, no-code, where you just need to drag and drop some fields to get your report. This area needs to be more agile and easy for normal users. System usability should be easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Devo helps us to unlock the full power of our data because they have more than 450 parsers, which means that we can ingest pretty much any type of log data."
"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."
"When comparing Devo with Splunk and Carbon Black, I think Devo is the leader."
"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."
"The strength of Devo is not only in that it is pretty intuitive, but it gives you the flexibility and creativity to merge feeds. The prime examples would be using the synthesis or union tables that give you phenomenal capabilities... The ability to use a synthesis or union table to combine all those feeds and make heads or tails of what's going on, and link it to go down a thread, is functionality that I hadn't seen before."
"Overall, I have no issues with it and my guys love it."
"I'm so happy with the platform."
"In traditional BI solutions, you need to wait a lot of time to have the ability to create visualizations with the data and to do searches. With this kind of platform, you have that information in real-time."
"We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP."
"I have no complaints regarding how stable this solution is; any cloud solution is most of the time very stable, and we don't have any problems with stability."
"Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount."
"Operations Analytics helps you detect the forensic signal that tells you something's going to happen, so you can get proactive before an outage occurs and add memory or space before it becomes a problem in the environment for the application."
 

Cons

"One improvement area for Devo could be simplifying some configuration and improving the onboarding for new analysts because it is quite complex for fresher or new analysts who are handling Devo."
"It's stable but it's not extremely stable."
"Technical support could be better."
"They can improve their AI capabilities"
"Technical support needs to be more direct. For example, when we submit a ticket, the support team will delegate a task to the operations team, for example, or various other teams."
"Some of the documentation could be improved a little bit. A lot of times it doesn't go as deep into some of the critical issues you might run into. They've been really good to shore us up with support, but some of the documentation could be a little bit better."
"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."
"There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space."
"The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration."
"The solution is indeed expensive for my company."
"It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot."
 

Pricing and Cost Advice

"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
"Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."
"It's very competitive. That was also a primary draw for us. Some of the licensing models with solutions like Splunk and Sentinel were attractive upfront, but there were so many micro-charges and services we would've had to add on to make them what we wanted. We had to include things like SOAR and extended capabilities, whereas all those capabilities are completely included with the Devo platform. I haven't seen any additional fee."
"Our licensing fees are billed annually and per terabyte."
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."
"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
"Pricing is based on the number of gigabytes of ingestion by volume, and it's on a 30-day average. If you go over one day, that's not a big deal as long as the average is what you expected it to be."
"The license for the product ranges from 8,000 to 30,000 yearly, depending on the customer's sizing. While it may not be cheap, it is considered affordable for the value it provides."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
11%
Construction Company
10%
Manufacturing Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise15
No data available
 

Questions from the Community

What needs improvement with Devo?
In terms of improvements, I think Devo falls short with their support model, as they rely mainly on their support team in Spain. Although they do have a support team in North America, they lack kno...
What is your primary use case for Devo?
Devo is the bank's centralized log management platform that my team and I rely on the most. For centralized log management in our day-to-day work, one of the biggest data users would be our Red Hat...
What needs improvement with SAP IT Operations Analytics?
It's important to make SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) tool more flexible in terms of customization because when it comes to specific business models, ...
What is your primary use case for SAP IT Operations Analytics?
I have been working with SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) for more than 15 years. I am managing SAP in a customer site.
What advice do you have for others considering SAP IT Operations Analytics?
SAP IT Operations Analytics is helping me in AI-driven projects, but AI is not providing any mature solution so far. There's a lot of propaganda around AI, but real practical solutions to benefit t...
 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone
Find out what your peers are saying about Devo vs. SAP IT Operations Analytics and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.