DocuShare vs OpenText Documentum Content Management comparison

Why PeerSpot?

Xerox and OpenText are both solutions in the Enterprise Content Management category. Xerox is ranked #28, while OpenText is ranked #7 with an average rating of 7.5. Xerox holds a 1.2% mindshare in ECM, compared to OpenText’s 6.7% mindshare. Additionally, 100% of Xerox users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

DocuShare

Read 4 DocuShare reviews

1,106 Views
995 Comparison Views

100% willing to recommend

OpenText Documentum Content...

Read 32 OpenText Documentum Content Management reviews

7,690 Views
6,767 Comparison Views

83% willing to recommend

DocuShare

OpenText Documentum Content...

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

OpenText Documentum Content Management and DocuShare are competing products in the content management solutions category. OpenText Documentum tends to excel in large-scale enterprise integrations, while DocuShare is preferred for its ease of use.

Features: OpenText Documentum focuses on security and compliance, supporting stringent industry requirements. It features advanced lifecycle management, robust security, and extensive integration capabilities with tools like Salesforce and SAP. DocuShare stands out with a user-friendly interface, effective collaboration tools, and command line utilities for document management. It facilitates easy deployment and versioning and integrates well with capture systems.

Room for Improvement: OpenText Documentum can improve its deployment procedures, which currently require significant IT resources, and enhance its performance, as the platform demands substantial system resources. Additionally, simplification of user interface customization could be beneficial. DocuShare could benefit from expanded API functionalities, enhanced metadata management options, and improved scalability for handling larger volumes of content.

Ease of Deployment and Customer Service: OpenText Documentum presents a complex deployment requiring IT support, making it suitable for enterprises needing customization. In contrast, DocuShare offers a more streamlined deployment process with reliable customer support, catering to organizations looking for minimal installation disruptions.

Pricing and ROI: OpenText Documentum usually involves higher initial licensing and setup costs but can provide considerable ROI for businesses requiring customization and compliance. DocuShare offers more affordable setup costs, advantageous for budget-conscious companies, and delivers solid ROI with its user-friendly nature and low maintenance expenses.

To learn more, read our detailed DocuShare vs. OpenText Documentum Content Management Report (Updated: September 2026).

Buyer's Guide

DocuShare vs. OpenText Documentum Content Management

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DocuShare

Ranking in Enterprise Content Management

28th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Documentum Content...

Ranking in Enterprise Content Management

7th

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Enterprise Content Management category, the mindshare of DocuShare is 1.2%, up from 0.6% compared to the previous year. The mindshare of OpenText Documentum Content Management is 6.7%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
OpenText Documentum Content Management	6.7%
DocuShare	1.2%
Other	92.1%

Enterprise Content Management

Featured Reviews

R Williams

Software Analyst at Altron

The new releases incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities

Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For instance, when you upload a document into DocuShare, you no longer need to set up templates to identify and extract important fields. The system automatically reads the document and identifies key information. For example, in a contract document between two entities, it can recognize the contract start date, end date, reference number, and other relevant details without manual intervention. This automated process streamlines document management. You should know your requirements and understand your environment, as well as the goals you want to achieve. Try out the demo first to see if it fits your needs and objectives before making a decision. Overall, I rate the solution a seven out of ten.

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Federica Camaldo

Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory

User finds integration useful but seeks improvement in interface intuitiveness

I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The software development kit can be customized."

"For one implementation, the full-text indexing of PDF documents and associated search were the most valuable features."

"Features such as the search engine, workflows and customization are valuable to us."

"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."

"It is quite good."

"We use this for documentation management, as it provides possibilities for us to save documents and support the business process while doing so."

"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."

"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."

"The most valuable features of this solution are the security, storage, and document search capability."

"OpenText Documentum is a robust choice for enterprise-level document management."

"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."

"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."

More OpenText Documentum Content Management pros

Cons

"Reports and integration with third-party applications can be improved."

"The user interface could be improved."

"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."

"The user interface can be improved. Searching for documents is complex and should be easier."

"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."

"We get our support from a partner, not from them directly. I don't like the consultancy, they don't have a lot of experience but they sell this solution."

"Open Text's technical support is lacking. There isn't enough community support."

"When Dell EMC had the technical support, it was better in terms of response and resolution. After the acquisition of Documentum from Dell EMC to OpenText the support became not as good in terms of responses and resolutions."

"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."

"OpenText Documentum needs to improve its support."

"It should provide more tools to help clients upgrade solutions based on Webtop."

More OpenText Documentum Content Management cons

Pricing and Cost Advice

Information not available

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The product is expensive."

"OpenText Documentum's pricing is good."

"The price is considered affordable now."

"It is quite an expensive product."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

14%

Outsourcing Company

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	1
Large Enterprise	28

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.

See all answers

What is your primary use case for OpenText Documentum?

We are using it to archive the information about our sales.

See all answers

What advice do you have for others considering OpenText Documentum?

One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...

See all answers

Comparisons

Hyland OnBase vs DocuShare

Compared 24% of the time

SharePoint vs DocuShare

Compared 17% of the time

Alfresco vs DocuShare

Compared 8% of the time

Box - Intelligent Content Management vs DocuShare

Compared 8% of the time

IBM FileNet vs DocuShare

Compared 3% of the time

More DocuShare Competitors

SharePoint vs OpenText Documentum Content Management

Compared 43% of the time

Alfresco vs OpenText Documentum Content Management

Compared 6% of the time

IBM FileNet vs OpenText Documentum Content Management

Compared 5% of the time

OpenText Content Management vs OpenText Documentum Content Management

Compared 5% of the time

Hyland OnBase vs OpenText Documentum Content Management

Compared 4% of the time

More OpenText Documentum Content Management Competitors

Product Reports

Buyer's Guide

Enterprise Content Management

September 2026

Download DocuShare product report

Buyer's Guide

OpenText Documentum Content Management

September 2026

OpenText Documentum Content Management report

Download OpenText Documentum Content Management product report

Also Known As

No data available

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

DocuShare is a robust content management system designed to facilitate efficient document handling and improve collaboration among teams, providing seamless access to vital information.

DocuShare offers a flexible platform tailored for managing digital documents and workflows, assisting organizations in streamlining data storage, retrieval, and collaboration. Its user-friendly design supports easy integration with enterprise processes, enhancing productivity and reducing time spent on administrative tasks.

What are the essential features of DocuShare?

Document Management: Streamlines organizing, storing, and retrieving digital documents.
Workflow Automation: Simplifies and automates routine processes, boosting efficiency.
Collaboration Tools: Encourages team collaboration through shared document access.
Access Control: Ensures data security with customizable permission settings.
Integration Support: Offers compatibility with existing enterprise systems for seamless data exchange.

What benefits and ROI can be expected from integrating DocuShare?

Time Efficiency: Reduces manual document handling, speeding up task completion.
Cost Reduction: Minimizes paper-based management costs.
Improved Security: Protects sensitive information with advanced access controls.
Enhanced Productivity: Facilitates easier information access and sharing.

In industries like healthcare, finance, and education, DocuShare is widely implemented to improve document flow and data management. It helps hospitals manage patient records securely, enables financial firms to handle confidential data efficiently and supports educational institutions in advancing administrative processes.

Xerox

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?

Security: Robust security features ensure content protection.
Metadata Management: Advanced handling of metadata enhances organization.
Integration: Seamless connectivity with systems like SAP and Salesforce.
Lifecycle Management: Comprehensive support for document lifecycles.
Automation Engine: Streamlined workflows through intuitive automation.

What benefits or ROI can users expect?

Improved Efficiency: Centralized management reduces redundancies.
Regulatory Compliance: Helps meet industry standards easily.
Scalability: Accommodates growing content volumes effortlessly.
Enhanced Collaboration: Facilitates document sharing and teamwork.
Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText

Sample Customers

Lincoln Public Schools, West Orange School District, Tulane University, Niagara Catholic School District, Arig, Co-operative Financial Services, Mizuho Capital Markets Corporation, Volksbank Romania and Iron Mountain, Hammersmith Hospital, Holman Insurance Brokers Ltd., Kaiser Permanente, Convergys Inc., Honeywell, Universal Pictures, McGraw Hill Construction Information Group

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

DocuShare vs. OpenText Documentum Content Management

September 2026

Free Report: DocuShare vs. OpenText Documentum Content Management

Find out what your peers are saying about DocuShare vs. OpenText Documentum Content Management and other solutions. Updated: September 2026.

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