

Domo and Pyramid Analytics compete in the business intelligence software category. Domo appears to have an edge due to its versatility and user-friendly features, while Pyramid Analytics excels in advanced analytics functionalities.
Features: Domo offers numerous data connectors, built-in ETL capabilities, and easy graphing, making it ideal for quick prototyping and efficient raw data management. Pyramid Analytics provides self-service capabilities, robust support for DAX queries, and unique features like data "swapping" for flexible data analysis.
Room for Improvement: Domo could improve in visualization options, handling larger datasets, and enhancing its ETL system for better data management. Pyramid Analytics users seek faster data refresh times, better documentation, and an improved user interface to aid data manipulation and training.
Ease of Deployment and Customer Service: Domo supports various cloud and on-premises deployments, with generally responsive technical support, though experiences may vary. Pyramid Analytics also supports on-premises and hybrid environments but often receives less favorable feedback on customer service and technical support responsiveness.
Pricing and ROI: Domo is considered expensive but offers flexible licensing that records significant ROI via operational efficiencies. In contrast, Pyramid Analytics provides competitive pricing, though additional costs may arise for advanced features and consulting, suited for medium to large organizations seeking comprehensive analytics.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
There is a positive return on the data investment for my clients using Pyramid Analytics.
No matter how complex the problem is, it can be taken care of by the support team.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
The one time we had an issue related to something with the logins, they addressed it that morning.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Everything comes under the same umbrella and it's pretty user-friendly.
Regarding Pyramid Analytics' scalability from what I have seen, with the right people managing it, it can handle growing amounts of data and users well.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
Pyramid Analytics is stable in my experience; there have not really been issues with downtime or bugs.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Any advanced user wants to implement an idea that they have, and while the whole idea of a platform is not necessarily to give a custom solution, I would not mind if they had more in terms of AutoML or that sort of capability.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
I have been using it for four years and have been able to extract the information I need from it.
After implementing Pyramid Analytics for my clients, I have seen measurable outcomes and specific improvements, such as having a single platform that gets them from the raw data to the endpoint reporting.
| Product | Market Share (%) |
|---|---|
| Domo | 3.0% |
| Pyramid Analytics | 1.0% |
| Other | 96.0% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.
Find more information on The Business Cloud Here.
The BI Office from Pyramid Analytics is a web-based governed data discovery and analytics platform. It integrates the four principal functions of any comprehensive BI strategy into a single, seamless application. Users can now analyze, present, report and predict on their data in a single application. Pyramid Analytics has native apps to cover the entire mobile spectrum, iOS, Android and Windows. With BI Office users can integrate SAP data with data from other sources giving them the right tools and better data to make data-driven decisions.
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