

Domo and Software AG ARIS Process Mining are competitive solutions in the data analytics and process mining domains. Domo has an edge in pricing and support, while Software AG ARIS Process Mining offers superior features, making it ideal for advanced process mining capabilities.
Features: Domo provides comprehensive dashboard capabilities, real-time analytics, and integration with a wide range of data sources. It also excels in data visualization and offers several pre-built connectors. Software AG ARIS Process Mining delivers robust process analytics tools, in-depth process analysis, and features for business process optimization. Its specialized process improvement and compliance tools differentiate it by analytical depth.
Room for Improvement: Domo could enhance its analytical capabilities and provide more nuanced process mining tools. Additionally, expanding its customization options would benefit complex deployments. Software AG ARIS Process Mining might streamline its installation process to reduce complexity and improve user experience. It could also enhance its data integration capabilities to match Domo's flexibility and offer more intuitive dashboard features.
Ease of Deployment and Customer Service: Domo's cloud-based deployment is straightforward, facilitating rapid implementation with strong support. Its simpler deployment process contrasts with ARIS's more complex setup, which offers customization at the cost of complexity. ARIS provides a tailored approach requiring additional configuration but can cater to unique business needs.
Pricing and ROI: Domo is recognized for its cost-efficient pricing and quick ROI through rapid deployment and extensive integration capabilities. It offers competitive pricing with faster returns due to lower setup costs. Conversely, Software AG ARIS Process Mining, while potentially higher in initial expense, delivers significant ROI with its powerful optimization features, offering value to organizations prioritizing deep analytical insights and process improvements.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
No matter how complex the problem is, it can be taken care of by the support team.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
Technical support for Software AG ARIS Process Mining is good.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Everything comes under the same umbrella and it's pretty user-friendly.
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
It happens sometimes that the server is down, and if the server is not working, you cannot work.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
Domo has positively impacted my organization by giving everyone the ability to see different data cards and make decisions quicker without relying on BI.
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
| Product | Mindshare (%) |
|---|---|
| Domo | 3.1% |
| Software AG ARIS Process Mining | 2.4% |
| Other | 94.5% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 13 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
Domo provides self-service BI, enabling users to generate reports without needing a data warehouse. Its cloud-based nature enhances accessibility and performance, while offering customizable dashboards for data-driven decision-making.
Domo stands out for its robust data integration, featuring Magic ETL to streamline processes. Its AI-driven insights, extensive data connectors, and collaboration tools promote secure sharing and analytical proficiency. Although users note room for improvement in visualization, pricing, and data integration, its capabilities in generating executive dashboards and unified analytics remain prominent. Performance and user experience enhancements are desired, including improved support for large data volumes and richer data transformation tools.
What are the key features of Domo?In industries like finance, marketing, project management, and retail, organizations use Domo for crafting executive dashboards, integrating data sources, and conducting advanced analytics. Its capabilities allow them to transform data into insightful dashboards, aiding in performance tracking and actionable insights.
Software AG ARIS Process Mining offers robust tools for process discovery, conformance checking, and business process optimization, focusing on enhancing cross-department collaboration and facilitating change management.
ARIS Process Mining by Software AG is designed for businesses aiming to refine business architecture processes and streamline engineering workflows. Users leverage its automated process discovery to map complex operations, providing a detailed and comprehensive process view. Its Conformance Engine enables detailed checking of process paths and business groups while facilitating a seamless design interface. Though its KPI and dashboard customization is noted to need improvement and the automation features could benefit from AI enhancements, it still provides unique capabilities for process modeling and enhancing cross-department collaboration. The cloud version's integration speed could be a limitation when connecting through specific tools.
What are the key features of Software AG ARIS Process Mining?Industries utilize ARIS Process Mining for diverse applications including process modeling in central portals, managing order and cash flow in gas companies, and simulating business processes. Users explore its features for comparisons and apply its capabilities to advance business architecture, capitalize on process discovery benefits, and optimize enterprise workflows.
We monitor all Business Performance Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.