DX Unified Infrastructure Management vs Dotcom-Monitor MetricsView Monitoring comparison

"MetricsView allows us to keep an eye on computer memory, internal network availability, processors, etc. Letting us know where our issues are coming from based on those numbers."

"It allows us to easily troubleshoot computer issues instead of calling a tech person or do the troubleshooting ourselves and taking the time to do it."

"It shows us not only when utilization is high, but also when it is low."

"It is easy to implement."

"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."

"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."

"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."

"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."

"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."

"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."

"It is very scalable."

"An online app or download would be useful for the next release, possibly even a phone app that I could use to view my dashboard when I am stationed remotely."

"They need to continue to advance the filter capabilities, and provide more input fields."

"DX UIM's reporting and customization need to be improved."

"It would be good to implement views showing the aggregated status graphically."

"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."

"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."

"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."

"​We want to see more investment in the UI and the dashboard."

"We would like the navigation of this solution to be more user friendly for our system administrators."

"CAD $400,000 annually."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"Reasonable setup cost and licensing prices."

"The license cost depends on the number of probes and robots."