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Dropbox Business - Enterprise vs Kiteworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dropbox Business - Enterprise
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
95
Ranking in other categories
Cloud Storage (1st)
Kiteworks
Ranking in Content Collaboration Platforms
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (16th), Email Security (26th), Managed File Transfer (MFT) (8th), Secure Email Gateway (SEG) (9th)
 

Mindshare comparison

As of June 2026, in the Content Collaboration Platforms category, the mindshare of Dropbox Business - Enterprise is 7.7%, down from 7.9% compared to the previous year. The mindshare of Kiteworks is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Dropbox Business - Enterprise7.7%
Kiteworks2.6%
Other89.7%
Content Collaboration Platforms
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Family sharing and personal backups have improved how I manage and access my files anywhere
I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I think Box does a much better job of the syncing of data onto desktops and laptops. When you try to sync the files in Dropbox, it actually puts a copy of the file on your laptop, so it sucks up all of your memory. Whereas with Box, I can sync files into my file explorer and it is still cloud-based. They have not saved the file physically onto my laptop. They save it in the cloud and it just does a temporary download and then it uploads again, but that file is not saved on my laptop. Whereas with Dropbox, anytime you want to sync on your laptop, it actually does save it. There is a way to set it up, but it takes a lot more work and effort and I have never been able to get it to work the way I want it to work. So I just do not sync my files with Dropbox on my laptop. That limits my ability to use Dropbox from my work laptop because my work laptop just does not have any memory at all on it. They give the bare minimum of memory and say that it should all be in the cloud anyway, so you do not need to have that much storage space. So I cannot even access Dropbox from my work laptop and have to use the browser version of Dropbox if I need to access my Dropbox from my work laptop. Within the company, it is a personal choice. Our company has not dictated what cloud service to use. As long as it has all the security measures that meet the standards of our IT department, anyone can use whatever cloud service they want. For example, our company is not allowed to use Google because Google is not a secure cloud service in the estimation of our IT department. So there are cloud services that we are not allowed to use, but from the five to seven different services that they give us to choose from, we all can find what meets our needs.
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Dropbox is its user-friendliness."
"Compared to others, it's much, much better."
"One of the most useful features of Dropbox is its ease of use."
"Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities."
"The search functionality and the ability to preview images are quite good."
"The stability of the solution is very good; it's reliable, there are no bugs or glitches, it doesn't crash or freeze, and the performance has been good."
"I had a good experiment with the technical support from Dropbox."
"The solution is very clear and easy to use."
"Scalability is impressive."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"I can identify from which region our users are uploading or downloading files."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
 

Cons

"I see that if you use a mobile device that does not allow you to properly configure the email part with Dropbox, then you cannot access it."
"Limited space on free plan, pay plan a little pricey"
"Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity."
"If there's a need for computer backup or photograph backup, then I would strongly recommend something else because the cost is prohibitive on Dropbox."
"I used Dropbox to store my files but they have deleted my account, and everything is no longer accessible."
"To improve Dropbox Business - Enterprise, I would suggest making it faster than it is currently and arranging the interface to be more user-friendly."
"Not sure about security, I'm cautious."
"The solution lacks sufficient storage capabilities."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"File location could be improved."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"There is one particular thing that is a nuisance."
"We have experienced some issues with stability due to bugs."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"In my experience, their technical support can be a little slow."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
 

Pricing and Cost Advice

"The pricing varies depending on the version, and the one we currently utilize is the business version."
"I use the free version of the solution."
"We use a yearly license. The pricing is not a bad price. I'd rate it about a five out of ten, with ten being expensive and one being cheap."
"The solution is expensive."
"I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better."
"The solution is paid for annually."
"The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount."
"One area that has been a big issue for me is when I tried to close my accounts, it is difficult. We had small personal accounts, and we then wanted to consolidate everything to the business account, but then to cancel and close those smaller accounts, it's a big issue. I still haven't done it and it's quite a long process."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"The price of Kiteworks is reasonable."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Performing Arts
7%
Financial Services Firm
13%
Government
10%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise19
Large Enterprise40
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Dropbox?
I find the pricing very competitive and affordable, and I have no issue with it. The support is very proactive, and I have no issues with the customer support. Overall, it meets our business cloud ...
What needs improvement with Dropbox?
I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I think Box does a much better job of the syncing of data onto desktops and laptops. W...
What is your primary use case for Dropbox?
I use Dropbox on a personal level and do not use it for work. I know some of our projects do, but I have a personal Dropbox account. My main use case for Dropbox in general is personal storage, fil...
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Also Known As

No data available
Accellion
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about Dropbox Business - Enterprise vs. Kiteworks and other solutions. Updated: April 2026.
897,190 professionals have used our research since 2012.