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DX Unified Infrastructure Management vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
75th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
121
Ranking in other categories
Server Monitoring (24th), IT Infrastructure Monitoring (55th), Cloud Monitoring Software (41st), AIOps (21st)
ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.4%, down from 0.4% compared to the previous year. The mindshare of ManageEngine OpManager is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Q&A Highlights

SS
Oct 15, 2019
 

Featured Reviews

Arunpandiyan M - PeerSpot reviewer
Easy to set up, simple to use, and offers great technical support
There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.
MUBDIUL ISLAM - PeerSpot reviewer
NetFlow monitoring has improved operations but needs better configurations
For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"MultiWAN and Balance service"
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It is easy to implement."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"Technical support is great."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"We use the solution to monitor links. It also helps us to track servers and monitor logs."
"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."
"Some of the useful features are NetFlow and analytics."
"In my three years of experience with OpManager, we haven't encountered any issues. So, I'd rate it a nine out of ten. It's very stable."
"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."
"The integration with the firewall monitoring, the security monitoring, is great."
"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."
 

Cons

"Currently lacks a mobile application which would be helpful."
"It would be good to implement views showing the aggregated status graphically."
"It is a little complex to use versus other softwares."
"How we can get more native information from CA's solutions."
"It needs a little bit more functionality in the Admin Console."
"The UIM has no features through goods and services yet. ​"
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."
"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."
"The dashboard could include more features."
"It is sometimes difficult to manage the user interface. It can get very complicated."
"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."
"The data provided by the tool is not accurate."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
 

Pricing and Cost Advice

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Customers pay for the license and the support."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"CAD $400,000 annually."
"The license cost depends on the number of probes and robots."
"Reasonable setup cost and licensing prices."
"The product is not worth the money."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"The solution's pricing is very low compared to other products."
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
"It is not really expensive; it is nominal licensing."
"The price for ManageEngine OpManager is average."
"The pricing is moderate."
"The initial cost is low and the add-ons are reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
16%
Computer Software Company
11%
Real Estate/Law Firm
6%
Educational Organization
47%
Computer Software Company
10%
Financial Services Firm
6%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am co...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
OpManager
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about DX Unified Infrastructure Management vs. ManageEngine OpManager and other solutions. Updated: March 2025.
845,485 professionals have used our research since 2012.