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DX Unified Infrastructure Management vs OpServices OpMon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
44th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (57th), Server Monitoring (20th), Cloud Monitoring Software (30th), AIOps (26th)
OpServices OpMon
Ranking in IT Infrastructure Monitoring
77th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of DX Unified Infrastructure Management is 1.4%, up from 0.5% compared to the previous year. The mindshare of OpServices OpMon is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.4%
OpServices OpMon0.4%
Other98.2%
IT Infrastructure Monitoring
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
it_user220206 - PeerSpot reviewer
Director of IT with 51-200 employees
​It offers a simple implementation of business and infrastructure dashboards but the monitoring services need improvement.
* Service group capability * Ability to monitor users experience * Simple implementation of business and infrastructure dashboards * Network traffic monitoring Also, OpMon offers: * Greater scalability * Easy to manage and implement * The ability to create business groups that generate more accurate information * It has a robust and agile architecture; and * A highly trained team that gives it a lot of credibility.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a complex infrastructure, with multiple sites, which the systems handles beautifully."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"The most valuable features are trending and analysis, and I also like the predictability of the systems, baselines, and that it can prevent an outage before it happens."
"The most valuable feature for us are the way it brings silo products together that we've invested in over the years, and it allows us to consolidate our views for our customers."
"The technical support is very good, as we work closely with a dedicated project manager from CA who provides weekly status checks, troubleshooting, and responds to tickets fairly quickly."
"For me, the most valuable feature is multi-tenancy as it can monitor networks and applications simultaneously."
"It is very scalable."
"Since we started using OpMon, we have increased our assertiveness and consequently reduced costs with fewer errors."
"As a consulting company we implement management solutions to a large variety of companies and after working with OpMon our project time was reduced and we can offer a different solution to each customer."
 

Cons

"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Yes, we did encounter on some stability issues earlier."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"The first level has not been the most helpful, but maybe a lot of our issues just require higher engineers."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"Currently lacks a mobile application which would be helpful."
"Reporting capability can be improved especially when it comes to availability."
"Infrastructure and business monitoring services need improvement."
 

Pricing and Cost Advice

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The license cost depends on the number of probes and robots."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"CAD $400,000 annually."
"Reasonable setup cost and licensing prices."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
16%
Manufacturing Company
8%
Marketing Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
OpMon
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Allianz, banco renner, AES Sul, Metalfrio Solutions, Mitsubishi Motors, Ciplan, Unimed, Portonave, Grupo Zaffari
Find out what your peers are saying about DX Unified Infrastructure Management vs. OpServices OpMon and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.