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DX Unified Infrastructure Management vs OpServices OpMon comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (47th), Server Monitoring (15th), Cloud Monitoring Software (28th), AIOps (23rd)
OpServices OpMon
Ranking in IT Infrastructure Monitoring
77th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of DX Unified Infrastructure Management is 1.5%, up from 0.9% compared to the previous year. The mindshare of OpServices OpMon is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.5%
OpServices OpMon0.5%
Other98.0%
IT Infrastructure Monitoring
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
it_user220206 - PeerSpot reviewer
Director of IT with 51-200 employees
​It offers a simple implementation of business and infrastructure dashboards but the monitoring services need improvement.
* Service group capability * Ability to monitor users experience * Simple implementation of business and infrastructure dashboards * Network traffic monitoring Also, OpMon offers: * Greater scalability * Easy to manage and implement * The ability to create business groups that generate more accurate information * It has a robust and agile architecture; and * A highly trained team that gives it a lot of credibility.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It’s easy to implement, a good solution for medium environments."
"For me, the most valuable feature is multi-tenancy as it can monitor networks and applications simultaneously."
"I’ve actually pointed people to UIM because it can be simple."
"DX UIM is scalable."
"We are using it to monitor all of our infrastructure, network devices, and applications across our datacenters in Europe, Americas, Mexico, and Asia."
"The ROI is very quick, and the information is extremely valuable for businesses."
"We gave them a tool that can give them everything they wanted, that they never had before."
"Really good. Very, very good. I got nothing but nice things to say about them."
"As a consulting company we implement management solutions to a large variety of companies and after working with OpMon our project time was reduced and we can offer a different solution to each customer."
"Since we started using OpMon, we have increased our assertiveness and consequently reduced costs with fewer errors."
 

Cons

"Improvements could be made to the reporting and analytics features. The OOB report templates and analytics can be improved."
"The probes (basic components that can, amongst other things, monitor particular systems) can be buggy."
"Technical support was not the best. We could use more."
"Some versions of the UIM HUB probe are unstable and causes the HUB tunneling to stop responding."
"I would like to see them improve integrations with other CA products to use the data on dashboards and more widgets on UIM dashboards."
"Cloud vendors have expanded their services and features and functions within their own platforms. Having to rely on a third-party to keep pace with that development cycle has proven rather disappointing."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"Initial setup was difficult because we didn’t know what we were doing and had to re-design and re-deploy."
"Infrastructure and business monitoring services need improvement."
 

Pricing and Cost Advice

"The license cost depends on the number of probes and robots."
"CAD $400,000 annually."
"Reasonable setup cost and licensing prices."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
13%
Construction Company
12%
Manufacturing Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
OpMon
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Allianz, banco renner, AES Sul, Metalfrio Solutions, Mitsubishi Motors, Ciplan, Unimed, Portonave, Grupo Zaffari
Find out what your peers are saying about DX Unified Infrastructure Management vs. OpServices OpMon and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.