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SolarWinds Server and Application Monitor vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
36th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (54th), IT Infrastructure Monitoring (45th)
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
20th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Server Monitoring (11th), Active Directory Management (10th)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.3%, down from 0.3% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.5%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
VIVEK PATHAK - PeerSpot reviewer
Offering reasonably good dashboarding features but needs to improve the application performance monitoring
My company uses Riverbed for application performance monitoring. I was doing research so that I could understand if SolarWinds Server and Application Monitor provide APM capabilities similar to Riverbed, which allows our company to get a packet capture of an entire session, and on the basis of it, we look at the application performance monitoring part. With SolarWinds Server and Application Monitor, my company does SNMP polling, so it can drag an entire session, but it focuses more on availability, CPU memory, and server connection status. In Riverbed, my company catches an entire system, so when we deal with two applications, we have end-to-end app visibility. All the application monitoring happens through Riverbed. Our company's main problem is that, as of now, we have two different products in our organization, and we don't want to continue with the multiple products currently. I wanted to understand if SolarWinds Server and Application Monitor already have capabilities like Riverbed, and if they do, then I wanted to figure out why our company should not go with SolarWinds and why we are using products from multiple vendors. My company needs to continue with either Riverbed or SolarWinds. I wanted to see which products are good for the organization and how much I want to continue with Riverbed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"User session details"
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The product is simple to use."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Single pane of glass to review status of the full environment."
"The GUI is nicer than all the other graphical interfaces out there."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."
"Identifying the problem statement is easy."
"The product integrates with Remedy."
"It's good at monitoring system-specific things like ports, services."
"The most valuable feature of the solution is its interface, which is used for monitoring."
"SolarWinds is a very stable platform compared to others on the market."
 

Cons

"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The solution needs to enhance the management dashboards."
"Dashboards are difficult to create, and not so useful."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"The UI looks a little dated and could do with a refresh."
"The integration must be improved."
"would like to see improvements in the alarm display console."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"The product does not explain why a problem occurred."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."
"The stability, flexibility, and ease of use could be improved."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
 

Pricing and Cost Advice

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"They are aligned with other enterprise solutions."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"The product is very cheap."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"The solution is overpriced in terms of application management."
"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"We pay around $ 2,000 to $ 5,000 yearly for the solution."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Retailer
12%
Government
12%
Financial Services Firm
9%
Computer Software Company
12%
Government
11%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What needs improvement with SolarWinds Server and Application Monitor?
There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about SolarWinds Server and Application Monitor vs. eG Enterprise and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.