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Eggplant Test vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Test
Ranking in Test Automation Tools
12th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (13th)
OpenText Silk Test
Ranking in Test Automation Tools
17th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (19th), Regression Testing Tools (8th)
 

Mindshare comparison

As of June 2026, in the Test Automation Tools category, the mindshare of Eggplant Test is 3.5%, down from 3.8% compared to the previous year. The mindshare of OpenText Silk Test is 2.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Test3.5%
OpenText Silk Test2.0%
Other94.5%
Test Automation Tools
 

Featured Reviews

Mirza Hussain - PeerSpot reviewer
Engineer at a manufacturing company with 10,001+ employees
Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"The best feature of Eggplant Test is that it's very easy to use; you just capture those pictures of the objects in your application and it's easy to automate."
"The biggest advantage has been the ability to improve the quality significantly."
"Eggplant allowed us to replace that human work with an automated solution that reduced the time that it took a person to perform the test from upwards of three hours down to a few minutes, while increasing the accuracy to the levels where we are entirely accurate with our timing and tests."
"The most valuable features would be the image recognition and the OCR."
"We did see a massive return on investment from using Eggplant."
"It has enabled true end-to-end testing."
"We are able to now automate tests, which so far have been manual."
"The OCR recognition is great, way over Sikulix or Robot Framework."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"It is a fine product; it is a powerful tool, and it needs commitment."
"A good automation tool that supports SAP functional testing."
"The major thing it has helped with is to reduce the workload on testing activities."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"The solution is user-friendly with respect to automation."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
 

Cons

"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"We were not able to write code as fast as with the competing open-source software, so that needs to be improved."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"Eggplant Test is not a stable solution at all in my experience."
"They need to update the Linux. I think it's kind of an outdated Java Swing application, it almost gives you the impression that the application was written in Java Swing."
"The solution is very heavy, so sometimes my laptop, when I use it, stops and I have to link with it again."
"If somebody asks me, "Is it possible, from the first moment, that somebody who has never used Eggplant can create actions?" I must answer, "No, it is not possible.""
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
"At that time, we never had good technical support in Bangalore."
"The pricing could be improved."
"They should extend some of the functions that are a bit clunky and improve the integration."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"The support for automation with iOS applications can be better."
"The initial setup is somewhat complex if you're deploying on-prem."
 

Pricing and Cost Advice

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"It probably has a yearly license."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"Eggplant Test is a very expensive solution."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Healthcare Company
7%
Construction Company
7%
Financial Services Firm
14%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What needs improvement with Eggplant Manager?
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. Whe...
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Eggplant Test vs. OpenText Silk Test and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.