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Eggplant Test vs SmartBear TestComplete Mobile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Test
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Test Management Tools (8th), Digital Experience Monitoring (DEM) (10th), Test Automation Tools (13th)
SmartBear TestComplete Mobile
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
Mobile App Testing Tools (9th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Eggplant Test is designed for Test Automation Tools and holds a mindshare of 3.8%, up 3.2% compared to last year.
SmartBear TestComplete Mobile, on the other hand, focuses on Mobile App Testing Tools, holds 0.5% mindshare, up 0.4% since last year.
Test Automation Tools
Mobile App Testing Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
AhmedAllalen - PeerSpot reviewer
Clicking playback and detecting application needs improves functionality
There are complaints about not detecting all objects in the browser. I have to check and verify, and sometimes I have to bypass certain steps, which is a problem. I need to check the solution to understand why it's too detailed to detect or think of the browser. I use Chrome. Sometimes in Chrome, it doesn't detect certain elements in the web application. That's the problem. Also, when I run tests, I cannot export different types of logs in the same document. When I run different tests, it provides different logs, and these logs cannot be put in the same document. I have to compile them manually. Additionally, the tool can manage WinRamp scripts. I would say SilkTest also allows me to run tests, and I can challenge the sequencing, but it doesn't always do this correctly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial."
"The most valuable features would be the image recognition and the OCR."
"We are able to now automate tests, which so far have been manual."
"We did see a massive return on investment from using Eggplant."
"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."
"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."
"It is easy to set up."
"The solution is a stable one."
"It is very effective for detecting breaks and also for verifying the needs of the application before deploying it or when introducing a new product."
"I like that it offers internal methods for supported controls. It is very easy to code the tests. Object Spy is also a good feature."
"The features I find most valuable is the automatic remapping of aliases, because it is really helpful."
 

Cons

"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
"The solution would crash from time to time."
"A step forward would be to have event support, because it is more or less linear at the moment."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
"Eggplant Digital Automation Intelligence could improve by lowering the price."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."
"There are complaints about not detecting all objects in the browser."
"It is very difficult to use the aliases on old software."
"The mapping is pretty complicated because there are a lot of controls that are the same and if you have a long name with the object mapping it is easy to get confused."
 

Pricing and Cost Advice

"Eggplant Test is a very expensive solution."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"It probably has a yearly license."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
14%
Healthcare Company
11%
Computer Software Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What needs improvement with SmartBear TestComplete Mobile?
There are complaints about not detecting all objects in the browser. I have to check and verify, and sometimes I have to bypass certain steps, which is a problem. I need to check the solution to un...
What is your primary use case for SmartBear TestComplete Mobile?
The application is smaller than the transaction applications. It's a very delicate, complex application. Now I use it, however, it's just a test function for functional testing. I use TestComplete ...
What advice do you have for others considering SmartBear TestComplete Mobile?
It's straightforward to use. I'd rate the solution eight out of ten.
 

Comparisons

No data available
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
No data available
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit
Find out what your peers are saying about Tricentis, Katalon Studio, OpenText and others in Test Automation Tools. Updated: April 2025.
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