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Eightfold Talent Intelligence Platform vs SilkRoad Performance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eightfold Talent Intelligen...
Ranking in Talent Management
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
Talent Acquisition (4th), Talent Intelligence (1st), AI-Recruiting (1st)
SilkRoad Performance
Ranking in Talent Management
31st
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Talent Management category, the mindshare of Eightfold Talent Intelligence Platform is 2.0%, down from 2.1% compared to the previous year. The mindshare of SilkRoad Performance is 1.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
Eightfold Talent Intelligence Platform2.0%
SilkRoad Performance1.0%
Other97.0%
Talent Management
 

Featured Reviews

reviewer2778708 - PeerSpot reviewer
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
Integrates job architecture and skills data to support strategic workforce planning
What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform. It also provides the ability to API connect into your HR information system, whether it be Workday, Oracle, or SuccessFactors, giving you much more AI enablement and more connection with external data, showing you how things are trending that better inform your internal decisions. The predictive analytics of Eightfold is strong. The reason for that is because of the way in which their algorithms are built on the basis of data that is looking at how you generate, in essence, career mobility, which makes them stronger than others. Because they work on a quarterly product development life cycle, what I have heard indicates that Eightfold is always going to be three years ahead of your HR information systems that are trying to add this capability into their platform.
it_user616524 - PeerSpot reviewer
Human Resource Generlaist at a aerospace/defense firm with 51-200 employees
Blasts job openings to several posting sites. When we are ready to hire, we can start the onboarding process.
SilkRoad Recruiting OpenHire RedCarpet Onboarding When we are in need for positions, I just enter the data in OpenHire and it blasts our job openings to several posting sites. We review the relevant resumes. When we are ready to hire, we roll out the RedCarpet software and start the onboarding…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We expect our ROI to be a revolution in talent engagement within the Department of Defense."
"Stability is fantastic. In the two years we've used it, I've only experienced one outage."
"The CRM is a useful feature to create user communities that we can actively engage in on an ongoing basis."
"Judging by our overall portfolio, and everything that I've seen from eightfold.ai in my partner relationship for the past two years, they've really been one of our top performers."
"This solution has allowed our team to focus on higher value activities and to make sure that they are optimizing time to identify talent and match it to opportunities. They can then focus on the layers where humans are necessary."
"We have definitely experienced ROI using Eightfold, as we have been able to measure specific hires and trace that back to Eightfold's success, versus what we wouldn't have had if we didn't use Eightfold."
"Eightfold has helped us uncover our 300,000 person talent database, making it easier for us to source and ultimately serve them with opportunities that they would engage in."
"This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website."
"The ability to have a whole system with SilkRoad works well, as we can manage most of the functions of an HR department."
"Simple to use Easy setup Cloud-based Easy foundation setup (companies, locations, employee data, etc.) Employees can log in from any internet browser No local installation and support is required."
"Technical support is excellent."
 

Cons

"Eightfold could be improved if they had more round table conversations about features and their roadmap."
"Eightfold could be improved by focusing on the employee experience. It is important that Eightfold understands how it forms part of the entire experience, especially as they continue to scale. Eightfold should make sure they understand how it connects with other solutions in our technology ecosystem to drive the full user experience."
"Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers."
"The tagging feature is not as in depth and easy to use as I would've hoped for. Although you can create tags for candidates, there's no way to report all those tags and see what tags are already created."
"The sales representatives that I reached out to on LinkedIn weren't very helpful because once they realized that it was for a smaller company, they weren't as interested."
"We're doing user testing now, and on the calibration page, there's no publish button."
"Eightfold could be improved by focusing on the employee experience."
"There are some small product features that could be enhanced. Ease of use and the recruiter user experience could be improved. Moving through certain stages involves many clicks which can be time consuming."
"The setup was straightforward while working with the implementation team. However, it was time consuming."
"I think the ATS should be able to auto-generate a decline letter when you move thru dispositions or when you close a requisition."
"The product is designed for smaller companies, so scalability is an issue."
 

Pricing and Cost Advice

"I would rate the pricing a seven out of ten, with one being cheap and ten being expensive."
"The pricing is fair compared to the market."
"This is a fairly expensive solution compared to others on the market. However, the solution offers functionality of a number of other different solutions combined. From that perspective, it is competitively priced."
"The pricing is fairly competitive. The licensing is fairly flexible to have all employees take advantage of it in any given capacity."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Performing Arts
11%
Comms Service Provider
11%
Manufacturing Company
11%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise9
No data available
 

Questions from the Community

What do you like most about eightfold.ai?
Stability is fantastic. In the two years we've used it, I've only experienced one outage.
What needs improvement with eightfold.ai?
What I would say could be enhanced about Eightfold Talent Intelligence Platform is their implementation approach, as there is absolutely no question about the functional capability of the platform....
What is your primary use case for eightfold.ai?
I am an end user of Eightfold Talent Intelligence Platform. In my previous company, I was using Eightfold Talent Intelligence Platform's Talent Management module, which also included Job Intelligen...
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Also Known As

No data available
SilkRoad Wingspan, Wingspan
 

Overview

 

Sample Customers

Information Not Available
Kearney & Company, San Diego County Regional Airport Authority, McLeod Health, TPC Group, Sirva, Lifestyle Family Fitness, BKD
Find out what your peers are saying about Eightfold Talent Intelligence Platform vs. SilkRoad Performance and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.