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Eightfold Talent Intelligence Platform pros and cons

Vendor: Eightfold

4.2 out of 5

12 reviews
100% willing to recommend

Pros & Cons summary

Eightfold Talent Intelligence Platform enhances collaboration by providing visibility into candidate processes and preventing work duplication. Users value skill-based prospect matching and real-time candidate calibration, optimizing time for higher value talent activities. The CRM fosters user engagement, though improvements in sourcing and tag usability are needed. Customer feedback could refine features, while integration with systems like Oracle enhances experience. Allowing customers control over application maintenance increases flexibility.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Eightfold Talent Intelligence Platform has made teams more collaborative, eliminating work duplication through increased candidate visibility.

The platform allows teams to focus on higher-value activities by optimizing time to identify talent and matching it to opportunities.

Matching prospects based on skills, campaigns, and the calibration process is highly valuable.

The CRM feature helps create active user communities for ongoing engagement.

The ease of profile setup by uploading CVs or LinkedIn profiles significantly enhances user adoption.

CONS

Tagging feature lacks depth and reporting capabilities for created tags.

Improvement needed in engaging more with customers for feedback on features and roadmap.

Focus on enhancing the employee experience and understanding integration with other technology ecosystems.

Increase single sign-on capabilities for seamless integration with core systems like Oracle, Workday, and SuccessFactors.

Allow more control over application maintenance and configuration changes by customers.

Eightfold Talent Intelligence Platform Pros review quotes

reviewer2778708

Strategic Workforce Planning Director at a financial services firm with 10,001+ employees

Nov 20, 2025

What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform.

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reviewer2687856

MS Business Technology (STEM) | AI Supply Chain Solutions | Business Intellegence at a university with 10,001+ employees

May 29, 2025

From my perspective, one of the most valuable aspects of Eightfold Talent Intelligence Platform was the talent matching and employee game planning of future roles.

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BA

Product Manager at Heidrick & Struggles International Inc

Apr 17, 2024

Stability is fantastic. In the two years we've used it, I've only experienced one outage.

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Eightfold Talent Intelligence Platform

Free Report: Eightfold Talent Intelligence Platform Reviews and More

Learn what your peers think about Eightfold Talent Intelligence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,221 professionals have used our research since 2012.

Manager of Sourcing, Talent Acquisition at Dexcom

May 15, 2022

This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website.

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Group Head of HR Programmes and Systems at Vodafone

May 15, 2022

The most valuable feature has been the ease at which people can set up their profiles by simply uploading their CV or Linkedin profile. We previously had very low levels of adoption.

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Managing Partner at Blue crab consulting

May 15, 2022

The CRM is a useful feature to create user communities that we can actively engage in on an ongoing basis.

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Global TA Programs Leader/Head of Americas Recruitment at a tech services company with 5,001-10,000 employees

May 15, 2022

The most valuable aspect of this solution is the insight we receive on current employees.

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Digital Portfolio Director - Global HR at a energy/utilities company with 10,001+ employees

May 15, 2022

This solution has allowed our team to focus on higher value activities and to make sure that they are optimizing time to identify talent and match it to opportunities. They can then focus on the layers where humans are necessary.

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LR

Works at Northern Command

May 15, 2022

The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates.

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reviewer1874265

Solution Advisor Expert at SAP

Jun 2, 2022

It really expedites the whole process and helps the end-customer hone in on what they need. With the evolution to remote work that we are currently going through, there's much more of a need to tailor recruiting.

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Eightfold Talent Intelligence Platform Cons review quotes

reviewer2778708

Strategic Workforce Planning Director at a financial services firm with 10,001+ employees

Nov 20, 2025

The challenge I had was that they were outsourcing their implementation to third parties before you then re-engaged with them, which created a disconnect in terms of the implementation and integration into your overall IT architecture.

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reviewer2687856

MS Business Technology (STEM) | AI Supply Chain Solutions | Business Intellegence at a university with 10,001+ employees

May 29, 2025

The sales representatives that I reached out to on LinkedIn weren't very helpful because once they realized that it was for a smaller company, they weren't as interested.

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BA

Product Manager at Heidrick & Struggles International Inc

Apr 17, 2024

From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common UI for all of them, but it really needs to be more persona-based. That's the thing that I struggle with the most.

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Eightfold Talent Intelligence Platform

Free Report: Eightfold Talent Intelligence Platform Reviews and More

Learn what your peers think about Eightfold Talent Intelligence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,221 professionals have used our research since 2012.

Manager of Sourcing, Talent Acquisition at Dexcom

May 15, 2022

There is room for improvement with regards to sourcing and attribution and to be more efficient with connecting leads.

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Group Head of HR Programmes and Systems at Vodafone

May 15, 2022

An opportunity for Eightfold to improve on is to open up their environment to allow us to own our application maintenance and development environment. We would like to be able to make some of the configuration changes and improvements ourselves.

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Managing Partner at Blue crab consulting

May 15, 2022

It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on.

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Global TA Programs Leader/Head of Americas Recruitment at a tech services company with 5,001-10,000 employees

May 15, 2022

Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers.

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Digital Portfolio Director - Global HR at a energy/utilities company with 10,001+ employees

May 15, 2022

Eightfold could be improved by focusing on the employee experience. It is important that Eightfold understands how it forms part of the entire experience, especially as they continue to scale. Eightfold should make sure they understand how it connects with other solutions in our technology ecosystem to drive the full user experience.

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LR

Works at Northern Command

May 15, 2022

We're doing user testing now, and on the calibration page, there's no publish button. I have to go to overview to publish it. It could be user error, but it would be nice to be able to easily figure out where buttons are and what they do.

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reviewer1874265

Solution Advisor Expert at SAP

Jun 2, 2022

We have had a couple of challenges with some of the things that we're currently trying to build out in our HCM application, and other things within the portfolio, but those aren't customer-facing issues.

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Product Categories

Product Categories

Talent Management

Talent Acquisition

Talent Intelligence

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Product Categories

Product Categories

Talent Management

Talent Acquisition

Talent Intelligence

Popular Comparisons

Popular Comparisons

SAP SuccessFactors vs Eightfold Talent Intelligence Platform

Workday vs Eightfold Talent Intelligence Platform

UKG vs Eightfold Talent Intelligence Platform

PeopleSoft vs Eightfold Talent Intelligence Platform

Oracle HCM Cloud vs Eightfold Talent Intelligence Platform

SAP HCM vs Eightfold Talent Intelligence Platform

DarwinBox vs Eightfold Talent Intelligence Platform

PeopleStrong vs Eightfold Talent Intelligence Platform

Dayforce HCM vs Eightfold Talent Intelligence Platform

ADP Workforce Now vs Eightfold Talent Intelligence Platform

Sage People vs Eightfold Talent Intelligence Platform

SmartRecruiters vs Eightfold Talent Intelligence Platform

Oracle Taleo vs Eightfold Talent Intelligence Platform

Rippling vs Eightfold Talent Intelligence Platform

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