ADP Workforce Now vs Eightfold Talent Intelligence Platform comparison

ADP and Eightfold are both solutions in the Talent Management category. ADP is ranked #15 with an average rating of 8.0, while Eightfold is ranked #7 with an average rating of 8.5. ADP holds a 1.7% mindshare in TM, compared to Eightfold’s 1.8% mindshare. Additionally, 84% of ADP users are willing to recommend the solution, compared to 100% of Eightfold users who would recommend it.

ADP Workforce Now

Read 12 ADP Workforce Now reviews

3,060 Views
1,744 Comparison Views

84% willing to recommend

Eightfold Talent Intelligen...

Read 12 Eightfold Talent Intelligence Platform reviews

3,926 Views
2,081 Comparison Views

100% willing to recommend

ADP Workforce Now

Eightfold Talent Intelligen...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

ADP Workforce Now and Eightfold Talent Intelligence Platform compete in the HR and recruitment software category. ADP Workforce Now appears to have an advantage in pricing and support, whereas Eightfold Talent Intelligence Platform stands out with its advanced features and strategic capabilities.

Features: ADP Workforce Now offers powerful payroll management, benefits administration, and time tracking, making it a versatile HR solution. Eightfold Talent Intelligence Platform leads in AI-driven talent acquisition, talent management, and workforce planning, providing predictive analytics and data-driven insights for competitive differentiation.

Room for Improvement: ADP Workforce Now could enhance its mobile application features, improve customization options, and expand its integration capabilities with other software tools. Eightfold Talent Intelligence Platform might focus on simplifying its technical setup, enhancing user interface design for ease of use, and expanding customer-focused training resources for better onboarding.

Ease of Deployment and Customer Service: ADP Workforce Now is commended for seamless integration and comprehensive customer support, facilitating straightforward deployment. Eightfold Talent Intelligence Platform, while requiring a more technical setup, provides robust support and excels in advising on talent strategy and leveraging AI technology.

Pricing and ROI: ADP Workforce Now generally offers a lower upfront cost, appealing to businesses interested in economical solutions and delivering effective ROI through operational efficiencies. Eightfold Talent Intelligence Platform might require a higher initial investment but provides high ROI by enhancing workforce productivity and strategic alignment through AI-powered analyses.

To learn more, read our detailed ADP Workforce Now vs. Eightfold Talent Intelligence Platform Report (Updated: June 2026).

Buyer's Guide

ADP Workforce Now vs. Eightfold Talent Intelligence Platform

June 2026

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Helped 900,644 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ADP Workforce Now

Ranking in Talent Management

15th

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Benefits Administration (7th), Cloud HCM (11th), HR Analytics Software (5th)

Eightfold Talent Intelligen...

Ranking in Talent Management

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Talent Acquisition (4th), Talent Intelligence (1st), AI-Recruiting (1st)

Mindshare comparison

As of June 2026, in the Talent Management category, the mindshare of ADP Workforce Now is 1.7%, up from 1.2% compared to the previous year. The mindshare of Eightfold Talent Intelligence Platform is 1.8%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Talent Management Mindshare Distribution
Product	Mindshare (%)
Eightfold Talent Intelligence Platform	1.8%
ADP Workforce Now	1.7%
Other	96.5%

Talent Management

Featured Reviews

Vineeth John

Director, People & Culture at a agriculture with 201-500 employees

Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration

The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.

Read full review

reviewer2778708

Strategic Workforce Planning Director at a financial services firm with 10,001+ employees

Integrates job architecture and skills data to support strategic workforce planning

What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform. It also provides the ability to API connect into your HR information system, whether it be Workday, Oracle, or SuccessFactors, giving you much more AI enablement and more connection with external data, showing you how things are trending that better inform your internal decisions. The predictive analytics of Eightfold is strong. The reason for that is because of the way in which their algorithms are built on the basis of data that is looking at how you generate, in essence, career mobility, which makes them stronger than others. Because they work on a quarterly product development life cycle, what I have heard indicates that Eightfold is always going to be three years ahead of your HR information systems that are trying to add this capability into their platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the reporting and benefits piece."

"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."

"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."

"Payroll: It is very easy and user-friendly."

"It is hard to go wrong with choosing ADP as a solution for nearly any company."

"It is a scalable solution."

"For small to mid-sized companies, Workforce Now is one of the better products on the market, clean with an easy interface that is simple to maneuver around, stable, and will continue to improve into the future."

"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."

More ADP Workforce Now pros

"What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform."

"Judging by our overall portfolio, and everything that I've seen from eightfold.ai in my partner relationship for the past two years, they've really been one of our top performers."

"This solution has made our team more collaborative. The recruiting team is easily able to see what the other team members are working on, what candidates are in process and how they can share candidates amongst themselves. They are now able to prevent work duplication due to increased visibility. Eightfold is candidate centric."

"We expect our ROI to be a revolution in talent engagement within the Department of Defense."

"It really expedites the whole process and helps the end-customer hone in on what they need. With the evolution to remote work that we are currently going through, there's much more of a need to tailor recruiting."

"Stability is fantastic. In the two years we've used it, I've only experienced one outage."

"From my perspective, one of the most valuable aspects of Eightfold Talent Intelligence Platform was the talent matching and employee game planning of future roles."

"Eightfold has helped us uncover our 300,000 person talent database, making it easier for us to source and ultimately serve them with opportunities that they would engage in."

More Eightfold Talent Intelligence Platform pros

Cons

"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."

"The workflow is a bit weak."

"The report functionality is not as good as competitive products."

"The complexity is the key challenge with a tool like ADP ."

"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."

"I would like to see the payroll side improved and there are a few kinks that need to be worked out."

"The ease of developing and creating reports could definitely use some improvement."

"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."

More ADP Workforce Now cons

"It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on."

"Eightfold could be improved by focusing on the employee experience."

"Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers."

"Eightfold could be improved by focusing on the employee experience. It is important that Eightfold understands how it forms part of the entire experience, especially as they continue to scale. Eightfold should make sure they understand how it connects with other solutions in our technology ecosystem to drive the full user experience."

"The challenge I had was that they were outsourcing their implementation to third parties before you then re-engaged with them, which created a disconnect in terms of the implementation and integration into your overall IT architecture."

"We're doing user testing now, and on the calibration page, there's no publish button. I have to go to overview to publish it. It could be user error, but it would be nice to be able to easily figure out where buttons are and what they do."

"There is room for improvement with regards to sourcing and attribution and to be more efficient with connecting leads."

"From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common UI for all of them, but it really needs to be more persona-based. That's the thing that I struggle with the most."

More Eightfold Talent Intelligence Platform cons

Pricing and Cost Advice

"I give the pricing a seven out of ten."

"The solution is expensive."

"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."

"The solution is expensive and everyone complains about the price."

"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."

"It is expensive."

"This is a fairly expensive solution compared to others on the market. However, the solution offers functionality of a number of other different solutions combined. From that perspective, it is competitively priced."

"The pricing is fair compared to the market."

"The pricing is fairly competitive. The licensing is fairly flexible to have all employees take advantage of it in any given capacity."

"I would rate the pricing a seven out of ten, with one being cheap and ten being expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

Manufacturing Company

Construction Company

Healthcare Company

Financial Services Firm

12%

Comms Service Provider

12%

Performing Arts

12%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	9

Questions from the Community

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What needs improvement with eightfold.ai?

What I would say could be enhanced about Eightfold Talent Intelligence Platform is their implementation approach, as there is absolutely no question about the functional capability of the platform....

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What is your primary use case for eightfold.ai?

I am an end user of Eightfold Talent Intelligence Platform. In my previous company, I was using Eightfold Talent Intelligence Platform's Talent Management module, which also included Job Intelligen...

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What advice do you have for others considering eightfold.ai?

I have not done metrics to measure the effectiveness of Eightfold in identifying skill gaps. I would rate Eightfold Talent Intelligence Platform a ten based on every aspect I have described. Overal...

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Comparisons

Workday vs ADP Workforce Now

Compared 7% of the time

UKG vs ADP Workforce Now

Compared 6% of the time

Dayforce HCM vs ADP Workforce Now

Compared 4% of the time

SAP SuccessFactors vs ADP Workforce Now

Compared 4% of the time

ADP Streamline vs ADP Workforce Now

Compared 2% of the time

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SAP SuccessFactors vs Eightfold Talent Intelligence Platform

Compared 5% of the time

Workday vs Eightfold Talent Intelligence Platform

Compared 5% of the time

Gloat vs Eightfold Talent Intelligence Platform

Compared 5% of the time

Phenom TXM Platform vs Eightfold Talent Intelligence Platform

Compared 5% of the time

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Product Reports

Buyer's Guide

ADP Workforce Now

June 2026

Download ADP Workforce Now product report

Buyer's Guide

Eightfold Talent Intelligence Platform

June 2026

Eightfold Talent Intelligence Platform report

Download Eightfold Talent Intelligence Platform product report

Overview

ADP Workforce Now is a comprehensive platform offering robust payroll and HR integrations, minimal IT support needs, and seamless management tools, all through an intuitive, customizable interface with mobile access.

ADP Workforce Now facilitates efficient management of payroll and human resources functions with features such as secure cloud storage, custom reporting, performance management, and diverse analytics. Despite having strong integration options through ADP's marketplace and applications, users report limitations in workflow, admin security, and customer support. The absence of international payroll capabilities, complex reporting systems, and insufficient talent management are also noted challenges. There is a demand for better data management, position control, and an enhanced benefits portal.

What are the most important features?

Payroll and HR Integrations: Seamless handling of payroll with solid HR support.
Mobile Access: Enables management on the go through intuitive interfaces.
Customizable Reporting: Generate reports tailored to specific needs.
Secure Cloud Storage: Safeguard sensitive data with secure cloud solutions.
Diverse Analytics Tools: Utilize insightful analytics for informed decision-making.
General Ledger Interface: Streamline financial reporting and analysis.

What benefits or ROI should users look for?

Efficient Payroll Processing: Streamlined management of payroll operations.
Enhanced HR Automation: Simplified HR tasks through automation.
Cost Efficiency: Reduced operational costs with integrated solutions.
Improved Data Security: Strengthened protection for organizational data.

ADP Workforce Now is deployed in cloud-based environments and often integrated with systems like SAP SuccessFactors. Companies rely on it to manage payroll, track time and attendance, and administer benefits. It supports applicant tracking and benefits integration, proving essential for diverse industry applications.

ADP

Eightfold Talent Intelligence Platform enhances hiring efficiency through AI-driven talent matching, utilizing both internal and external networks for candidate selection and skill assessments, streamlining recruitment processes.

Designed for improved recruitment strategies, Eightfold Talent Intelligence Platform leverages AI to provide talent mapping and market insights, facilitating skill-based candidate rediscovery. Organizations benefit from its intuitive design, responsive support, and advanced recruitment analytics, leading to diverse hiring. While integration and usability can be improved, including smoother single sign-on and persona-based interfaces, Users use it to enhance career sites, match candidates with opportunities, automate recruitment, and improve internal mobility. Smaller organizations may face scalability challenges compared to larger companies.

What are the key features of Eightfold Talent Intelligence Platform?

AI-Driven Talent Matching: Uses AI to match candidates with suitable positions both internally and externally.
Talent Mapping: Offers comprehensive talent and market insights for effective hiring strategies.
Candidate Resurfacing: Resurfaces past applicants for ongoing opportunities based on skills and experience.
Skill Assessments: Provides tools for evaluating employee skills and capabilities.
Responsive Support: Offers assistance to ensure seamless use and integration.

What benefits should be expected from using Eightfold Talent Intelligence Platform?

Enhanced Recruitment Analytics: Enables better decision-making and strategy planning with advanced analytics.
Diverse Hiring Practices: Promotes inclusion and diversity through enriched candidate selection.
Intuitive Profile Setup: Simplifies user experience with easy profile management.
Improved Hiring Efficiency: Accelerates recruitment processes, reducing time to fill positions.

In industries like technology and finance, Eightfold Talent Intelligence Platform is employed for optimizing talent acquisition processes, aligning with existing systems like Microsoft for seamless integration. Military and defense sectors use it to access civilian talents within reserves, while sectors focused on innovation leverage its AI features for succession planning and employee referrals.

Eightfold

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals

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Buyer's Guide

ADP Workforce Now vs. Eightfold Talent Intelligence Platform

June 2026

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