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ADP Workforce Now vs Eightfold Talent Intelligence Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Talent Management
23rd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Benefits Administration (10th), Cloud HCM (15th), HR Analytics Software (4th)
Eightfold Talent Intelligen...
Ranking in Talent Management
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
Talent Acquisition (4th), Talent Intelligence (1st), AI-Recruiting (1st)
 

Mindshare comparison

As of November 2026, in the Talent Management category, the mindshare of ADP Workforce Now is 1.6%, up from 1.4% compared to the previous year. The mindshare of Eightfold Talent Intelligence Platform is 1.6%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
Eightfold Talent Intelligence Platform1.6%
ADP Workforce Now1.6%
Other96.8%
Talent Management
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
reviewer2778708 - PeerSpot reviewer
Strategic Workforce Planning Director at a financial services firm with 10,001+ employees
Integrates job architecture and skills data to support strategic workforce planning
What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform. It also provides the ability to API connect into your HR information system, whether it be Workday, Oracle, or SuccessFactors, giving you much more AI enablement and more connection with external data, showing you how things are trending that better inform your internal decisions. The predictive analytics of Eightfold is strong. The reason for that is because of the way in which their algorithms are built on the basis of data that is looking at how you generate, in essence, career mobility, which makes them stronger than others. Because they work on a quarterly product development life cycle, what I have heard indicates that Eightfold is always going to be three years ahead of your HR information systems that are trying to add this capability into their platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"It is hard to go wrong with choosing ADP as a solution for nearly any company."
"Payroll: It is very easy and user-friendly."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The most valuable feature to me is performance management because we just started using that."
"The product allows for accurate, consistent payrolls."
"I really like the ability to run campaigns with pipelines and events. Matching prospects based on skills and the calibration process has been most valuable."
"The platform's ability to understand skills versus keywords as a talent intelligence platform is its key differentiator."
"Eightfold has a lot of capabilities to make work a lot easier for recruiters."
"This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website."
"Eightfold has helped us uncover our 300,000 person talent database, making it easier for us to source and ultimately serve them with opportunities that they would engage in."
"We have definitely experienced ROI using Eightfold, as we have been able to measure specific hires and trace that back to Eightfold's success, versus what we wouldn't have had if we didn't use Eightfold."
"The most valuable aspect of this solution is the insight we receive on current employees."
"We expect our ROI to be a revolution in talent engagement within the Department of Defense."
 

Cons

"The workflow is a bit weak."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The report functionality is not as good as competitive products."
"Support leaves a lot to be desired."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"The complexity is the key challenge with a tool like ADP ."
"The ease of developing and creating reports could definitely use some improvement."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"We have had a couple of challenges with some of the things that we're currently trying to build out in our HCM application, and other things within the portfolio, but those aren't customer-facing issues."
"It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record."
"An opportunity for Eightfold to improve on is to open up their environment to allow us to own our application maintenance and development environment. We would like to be able to make some of the configuration changes and improvements ourselves."
"We're doing user testing now, and on the calibration page, there's no publish button. I have to go to overview to publish it. It could be user error, but it would be nice to be able to easily figure out where buttons are and what they do."
"The challenge I had was that they were outsourcing their implementation to third parties before you then re-engaged with them, which created a disconnect in terms of the implementation and integration into your overall IT architecture."
"Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers."
"There are some small product features that could be enhanced. Ease of use and the recruiter user experience could be improved. Moving through certain stages involves many clicks which can be time consuming."
"Eightfold could be improved by focusing on the employee experience. It is important that Eightfold understands how it forms part of the entire experience, especially as they continue to scale. Eightfold should make sure they understand how it connects with other solutions in our technology ecosystem to drive the full user experience."
 

Pricing and Cost Advice

"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"It is expensive."
"The solution is expensive and everyone complains about the price."
"The solution is expensive."
"I give the pricing a seven out of ten."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"I would rate the pricing a seven out of ten, with one being cheap and ten being expensive."
"The pricing is fair compared to the market."
"The pricing is fairly competitive. The licensing is fairly flexible to have all employees take advantage of it in any given capacity."
"This is a fairly expensive solution compared to others on the market. However, the solution offers functionality of a number of other different solutions combined. From that perspective, it is competitively priced."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Outsourcing Company
12%
Financial Services Firm
9%
Construction Company
8%
Financial Services Firm
12%
Manufacturing Company
12%
Performing Arts
12%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with eightfold.ai?
What I would say could be enhanced about Eightfold Talent Intelligence Platform is their implementation approach, as there is absolutely no question about the functional capability of the platform....
What is your primary use case for eightfold.ai?
I am an end user of Eightfold Talent Intelligence Platform. In my previous company, I was using Eightfold Talent Intelligence Platform's Talent Management module, which also included Job Intelligen...
What advice do you have for others considering eightfold.ai?
I have not done metrics to measure the effectiveness of Eightfold in identifying skill gaps. I would rate Eightfold Talent Intelligence Platform a ten based on every aspect I have described. Overal...
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
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Find out what your peers are saying about ADP Workforce Now vs. Eightfold Talent Intelligence Platform and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.