Jul 12, 2016
https://www.trustradius.com/reviews/adp-workforce-now-2016-01-08-11-09-24
That's my guideline from; My Mentor
Christopher Carey, HRIP
Workday HCM and ADP Workforce Now compete in the Human Capital Management category. Workday seems to have the upper hand due to its comprehensive centralized system, offering advanced real-time analytics and workflow automation, which provide a complete HCM solution.
Features: Workday HCM offers centralized HCM solutions that include real-time reporting, workflow automation, and a diverse range of features like talent management and compensation. ADP Workforce Now provides robust custom reporting abilities and an integration marketplace, which are highly valued for payroll and benefits management.
Room for Improvement: Workday users report difficulties in reporting customization, complex integrations, high pricing, and the need for enhanced US payroll functionalities. ADP Workforce Now needs better international payroll management, seamless data integration, and more intuitive reporting features according to user feedback.
Ease of Deployment and Customer Service: Both Workday and ADP Workforce Now are available on public and private clouds, providing flexible deployment options. Workday's support is noted for responsiveness and active community support, though it lags in international support. ADP is criticized for delays in customer service and the need for faster response times.
Pricing and ROI: Workday is considered expensive, with costs linked to modules and headcount, yet offers significant time-saving benefits and positive ROI. ADP's pricing is seen as high by some, featuring a complex licensing model based on active users. Both solutions promise improved efficiency and integration, leading to positive ROI.
| Product | Mindshare (%) |
|---|---|
| Workday | 9.7% |
| ADP Workforce Now | 2.3% |
| Other | 88.0% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 7 |
| Large Enterprise | 50 |
ADP Workforce Now is a comprehensive platform offering robust payroll and HR integrations, minimal IT support needs, and seamless management tools, all through an intuitive, customizable interface with mobile access.
ADP Workforce Now facilitates efficient management of payroll and human resources functions with features such as secure cloud storage, custom reporting, performance management, and diverse analytics. Despite having strong integration options through ADP's marketplace and applications, users report limitations in workflow, admin security, and customer support. The absence of international payroll capabilities, complex reporting systems, and insufficient talent management are also noted challenges. There is a demand for better data management, position control, and an enhanced benefits portal.
What are the most important features?ADP Workforce Now is deployed in cloud-based environments and often integrated with systems like SAP SuccessFactors. Companies rely on it to manage payroll, track time and attendance, and administer benefits. It supports applicant tracking and benefits integration, proving essential for diverse industry applications.
Workday provides a cloud-based platform offering robust human capital management features, emphasizing security, user-friendliness, and operational efficiency through workflow automation.
Workday is utilized by organizations for human capital management, supporting everything from employee recruitment to retirement, payroll processing, and performance tracking. It centralizes HR operations to increase efficiency and manage employee data effectively. Its business process framework allows for drag-and-drop functionality, which along with real-time reporting, enriches the user experience. Workday's modules cover talent, compensation, benefits, and learning, enhancing the workforce management approach. Though integration with external systems can be complex, its usability and flexible configuration support adaptability. Users seek enhancements in customization, reporting, interface usability, and speed, particularly in financial, timekeeping, and payroll modules. Expanding automation, API connectors, language support, and introducing country and industry-specific modules would significantly boost its capabilities. Pricing remains a concern among users.
What are Workday's most important features?
What benefits should be evaluated when considering Workday?
Workday is implemented in a range of industries, including finance, healthcare, and technology, offering specialized HR management solutions tailored to each sector's unique requirements. These implementations improve workforce management and align HR strategies with organizational goals, showcasing its adaptability across different business landscapes.
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