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SAP SuccessFactors vs SilkRoad Performance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Ranking in Talent Management
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
SilkRoad Performance
Ranking in Talent Management
31st
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Talent Management category, the mindshare of SAP SuccessFactors is 9.2%, down from 20.2% compared to the previous year. The mindshare of SilkRoad Performance is 1.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors9.2%
SilkRoad Performance1.0%
Other89.8%
Talent Management
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
it_user616524 - PeerSpot reviewer
Human Resource Generlaist at a aerospace/defense firm with 51-200 employees
Blasts job openings to several posting sites. When we are ready to hire, we can start the onboarding process.
SilkRoad Recruiting OpenHire RedCarpet Onboarding When we are in need for positions, I just enter the data in OpenHire and it blasts our job openings to several posting sites. We review the relevant resumes. When we are ready to hire, we roll out the RedCarpet software and start the onboarding…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They say nothing is perfect, but honestly, the SuccessFactors product is essentially perfect in my eyes."
"We use the cloud version to maintain all the employee records, payroll, etc. We use everything that comes with the HR suite."
"We can design a quick and dirty solution or very complex services, we can manage small enterprise projects (in our experience 150 users) as the big organization (in our experience 40000 users), all with the same solution, and this is a big saving of time, costs, and team usage optimization."
"I love SAP, and I like SuccessFactors...I think most users prefer SuccessFactors as they become more comfortable with it."
"Talent Acquisition and Learning features are best in class."
"It is a scalable solution. I would rate it a ten out of ten."
"The performance and goal management is good, and it has a fairly detailed employee central."
"The overall interface is easy and user-friendly."
"The ability to have a whole system with SilkRoad works well, as we can manage most of the functions of an HR department."
"Technical support is excellent."
"Simple to use Easy setup Cloud-based Easy foundation setup (companies, locations, employee data, etc.) Employees can log in from any internet browser No local installation and support is required."
 

Cons

"The Onboarding module must be improved."
"In my experience with SuccessFactors' analytics capabilities influencing decision-making, workforce analytics is still challenging due to customizations."
"We had stability issues very often during the end of the year and after updates."
"There is not much scope for enhancements, personalization, or customization with the cloud-based variant of this solution, which could be improved."
"SuccessFactors was down completely for one day. All the companies which were using the Amsterdam datacenter were down from 8:00 in the morning to 18:00 in the evening."
"SAP SuccessFactors functionality doesn't meet the expectation of our end users. There are other solutions that have better functionality, such as Workday, which is one of the top applications."
"Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum."
"The pricing is a bit high for smaller to mid-sized companies."
"The setup was straightforward while working with the implementation team. However, it was time consuming."
"The product is designed for smaller companies, so scalability is an issue."
"I think the ATS should be able to auto-generate a decline letter when you move thru dispositions or when you close a requisition."
 

Pricing and Cost Advice

"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."
"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
"The product is expensive. The product is worth the money you pay for it."
"The solution is on the expensive side but is definitely worth the money."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"SAP SuccessFactors requires an annual subscription."
"It is not expensive because it is a complete suite with a module-based cost."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise69
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
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Also Known As

SuccessFactors
SilkRoad Wingspan, Wingspan
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Kearney & Company, San Diego County Regional Airport Authority, McLeod Health, TPC Group, Sirva, Lifestyle Family Fitness, BKD
Find out what your peers are saying about SAP SuccessFactors vs. SilkRoad Performance and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.