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SilkRoad Performance vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SilkRoad Performance
Ranking in Talent Management
31st
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
UKG
Ranking in Talent Management
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (3rd), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (2nd)
 

Mindshare comparison

As of April 2026, in the Talent Management category, the mindshare of SilkRoad Performance is 1.0%, up from 0.1% compared to the previous year. The mindshare of UKG is 4.3%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
UKG4.3%
SilkRoad Performance1.0%
Other94.7%
Talent Management
 

Featured Reviews

it_user616524 - PeerSpot reviewer
Human Resource Generlaist at a aerospace/defense firm with 51-200 employees
Blasts job openings to several posting sites. When we are ready to hire, we can start the onboarding process.
SilkRoad Recruiting OpenHire RedCarpet Onboarding When we are in need for positions, I just enter the data in OpenHire and it blasts our job openings to several posting sites. We review the relevant resumes. When we are ready to hire, we roll out the RedCarpet software and start the onboarding…
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to have a whole system with SilkRoad works well, as we can manage most of the functions of an HR department."
"Technical support is excellent."
"Simple to use Easy setup Cloud-based Easy foundation setup (companies, locations, employee data, etc.) Employees can log in from any internet browser No local installation and support is required."
"This product continues to grow and improve, which you don't see happen often with HCM companies, and they also listen to their customers."
"Customer service is good."
"Pricing and licensing met the needs of the company."
"Customer service has been good."
"Customer service is very good and technical support is very good."
"Although it is vastly different from its earlier siblings, its organization of work places is now much easier since you can cluster everything on one central page."
"Pending pay and retroactive pay are the most valuable features."
"Hours are saved each payroll period on data entry."
 

Cons

"I think the ATS should be able to auto-generate a decline letter when you move thru dispositions or when you close a requisition."
"The product is designed for smaller companies, so scalability is an issue."
"The setup was straightforward while working with the implementation team. However, it was time consuming."
"It could be more configurable."
"We had many issues with carrier connection."
"Time and attendance are areas with room for improvement."
"This was my first time attending the convention and I was a little dismayed to find out that on the first day of registering that I could only sign up for one hands-on class."
"Export of time takes too much time; would like to be able to push through some changes once we open payroll; would like to "undo" an import after submit and calc without having to start over from the start; benefits feeds; negative deduction refunds without earnings and improved communication from Ulti to tax filing."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"Only issues is slow response time when checks have needed to be voided or reissued for payees."
"Implementation was incomplete."
 

Pricing and Cost Advice

Information not available
"The pricing depends on the number of licenses we buy."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"If you're going for the full suite, it can be fairly pricey."
"The platform is not affordable but also not the most expensive."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Construction Company
11%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

SilkRoad Wingspan, Wingspan
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Kearney & Company, San Diego County Regional Airport Authority, McLeod Health, TPC Group, Sirva, Lifestyle Family Fitness, BKD
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about SilkRoad Performance vs. UKG and other solutions. Updated: April 2026.
887,041 professionals have used our research since 2012.