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Elastic Observability vs Fortinet FortiAnalyzer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Elastic Observability enhances cost-effectiveness by reducing incidents, automating fixes, and visualizing cloud operations, saving time and resources.
Sentiment score
6.5
Fortinet FortiAnalyzer offers significant cost savings and efficiency for medium networks, with a 30% cost reduction reported.
Elastic Observability has saved us time as it's much easier to find relevant pieces across the system in one screen compared to our own software, and it has saved resources too since the same resources can use less time.
Technology Consultant at Hybrid software
The impact of the tool is low when the functionalities are inaccessible due to resource consumption.
Pre Sales/ Cybersecurity Engineer at Contacta
Fortinet is highly efficient for moderate deployments and provides a secure platform for medium-sized networks and data centers.
Product Manager at a comms service provider with 10,001+ employees
I have seen a return on investment with Fortinet FortiAnalyzer due to its competitive pricing and straightforward licensing model based on the amount of log data processed per day.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
 

Customer Service

Sentiment score
7.6
Elastic Observability customers appreciate their helpful support, quick responses, and valuable documentation, despite some challenges in complex issue resolution.
Sentiment score
6.8
Fortinet FortiAnalyzer customer service is generally praised, though technical support experience varies across regions, suggesting skill improvements.
Elastic support really struggles in complex situations to resolve issues.
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Their excellent documentation typically helps me solve any issues I encounter.
Technology Consultant at Hybrid software
Customer service and support for Fortinet FortiAnalyzer are quite helpful and responsive.
Information Security Engineer at a tech services company with 11-50 employees
Technical support is good, and I rate it ten out of ten.
Head of Technology at Techfruits
The support service is very slow and incompetent.
Network Security Engineer at Ensure Support Services Limited
 

Scalability Issues

Sentiment score
7.2
Elastic Observability is praised for scalability and ease of deployment, despite potential complexities and internal process limitations.
Sentiment score
6.3
Fortinet FortiAnalyzer is scalable, with cost considerations, especially in cloud versions, though some prefer FortiCloud for flexibility.
I rate the scalability of Elastic Observability as a ten, as we have never seen issues even with a lot of data coming in from more customers, provided we have the appropriate configuration.
Technology Consultant at Hybrid software
Elastic Observability seems to have a good scale-out capability.
Chief Cloud Architect at a tech services company with 11-50 employees
Elastic Observability is easy in deployment in general for small scale, but when you deploy it at a really large scale, the complexity comes with the customizations.
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Fortinet FortiAnalyzer is scalable, especially for the VM versions, as additional space can be provisioned from the servers as needed.
Information Security Engineer at a tech services company with 11-50 employees
FortiAnalyzer is a scalable product.
Technology Consultant at 1ware
It typically handles three to five years of expansion effectively.
Head of Technology at Techfruits
 

Stability Issues

Sentiment score
8.2
Elastic Observability is stable and reliable, with high user ratings, efficiently handling large data volumes with proper configuration.
Sentiment score
7.7
Fortinet FortiAnalyzer is stable, reliable, praised for consistent performance despite older versions facing occasional OS-related performance issues.
There are some bugs that come with each release, but they are keen always to build major versions and minor versions on time, including the CVE vulnerabilities to fix it.
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Product Owner at Swisscom
I would rate the stability of Elastic Observability as a ten, as we don't experience any issues.
Technology Consultant at Hybrid software
We faced some CPU consumption issues, which caused the machine to slow down and required a restart of FortiAnalyzer.
Pre Sales/ Cybersecurity Engineer at Contacta
It remains stable during implementation for one or two years.
Head of Technology at Techfruits
It provides a reliable solution for managing network-wide data.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
 

Room For Improvement

Elastic Observability needs automation, AI, and customization improvements, addressing complex deployment, market presence, metrics, licensing, and usability issues.
Fortinet FortiAnalyzer needs enhanced UX, report customization, third-party integration, competitive pricing, real-time monitoring, support, and predictive analytics.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
Senior Consultant at Skillfield
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
Senior Technical Sales at a tech vendor with 1,001-5,000 employees
Some areas such as AI Ops still require data scientists to understand machine learning and AI, and it doesn't have a quick win with no-brainer use cases.
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
When licensing, each device is licensed separately, such as the firewall, which can become expensive.
Network &Security Engineer at Natioanal Drug Authority Uganda
This would help in analyzing various security incidents and events more effectively by delivering a handful of relevant logs instead of thousands.
Product Manager at a comms service provider with 10,001+ employees
Enhanced deep inspection features would make troubleshooting easier.
Head of Technology at Techfruits
 

Setup Cost

Elastic Observability provides competitive pricing, benefiting large enterprises with comprehensive licensing, but may be costly for smaller users.
Fortinet FortiAnalyzer is cost-effective for mid to large organizations but can be expensive for smaller businesses.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Product Owner at Swisscom
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
Chief Cloud Architect at a tech services company with 11-50 employees
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
Senior Consultant at Skillfield
Its licensing model is based on the amount of log data processed per day, making it more cost-effective compared to QRadar, which is EPS and device-based.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
In terms of pricing, FortiAnalyzer is not expensive.
Technology Consultant at 1ware
In the Indian market, Fortinet's pricing is very competitive, allowing us to win most of our deals.
Product Manager at a comms service provider with 10,001+ employees
 

Valuable Features

Elastic Observability excels with flexible integration, powerful search, scalability, real-time insights, affordability, and robust support, enhancing efficiency.
Fortinet FortiAnalyzer provides centralized log management, customizable reporting, and integration with Fortinet devices for efficient network security management.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
Chief Cloud Architect at a tech services company with 11-50 employees
the most valued feature of Elastic is its log analytics capabilities.
Senior Technical Sales at a tech vendor with 1,001-5,000 employees
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
Product Owner at Swisscom
The advanced analytics capabilities aid in threat detection by providing visibility into indicators of compromise.
Information Security Engineer at a tech services company with 11-50 employees
The most valuable feature of Fortinet FortiAnalyzer is its ability to simplify and display logs clearly, providing details like which IPs are accessing the system, the destination, and the policies applied.
Head of Technology at Techfruits
The log management is useful as we have connected around two hundred eighty-five walls and around fifteen to twenty plus firewalls with Fortinet FortiAnalyzer, making it highly beneficial compared to logging into each individual firewall.
Senior Manager at ITX360 (Pvt) Ltd
 

Categories and Ranking

Elastic Observability
Ranking in Log Management
15th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (10th), IT Infrastructure Monitoring (15th), Container Monitoring (5th), Cloud Monitoring Software (11th)
Fortinet FortiAnalyzer
Ranking in Log Management
11th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
108
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Log Management category, the mindshare of Elastic Observability is 1.2%, down from 1.6% compared to the previous year. The mindshare of Fortinet FortiAnalyzer is 1.6%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Fortinet FortiAnalyzer1.6%
Elastic Observability1.2%
Other97.2%
Log Management
 

Featured Reviews

Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.
Manikandan Kannan - PeerSpot reviewer
Head of Technology at Techfruits
Simplifying log management by displaying detailed access information
The most valuable feature of Fortinet FortiAnalyzer is its ability to simplify and display logs clearly, providing details like which IPs are accessing the system, the destination, and the policies applied. This visualization and detail make managing logs more straightforward. In conjunction with our VMware setup, Fortinet FortiAnalyzer enhances organizational efficiency, meeting the standard log retention period for up to a year.
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Use our free recommendation engine to learn which Log Management solutions are best for your needs.
884,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise22
Large Enterprise31
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What needs improvement with Fortinet FortiAnalyzer?
I think technical support should be better. Sometimes support from Fortinet does not help with creating policies or configuration issues and directly routes to the service integrator. A little more...
What is your primary use case for Fortinet FortiAnalyzer?
I am using Fortinet FortiAnalyzer along with the analyzer for traffic monitoring and event checking. It is effective for analyzing traffic purposes.I use Fortinet FortiAnalyzer for event monitoring...
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
General Directorate of Information Technology
Find out what your peers are saying about Elastic Observability vs. Fortinet FortiAnalyzer and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.