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ELMA 365 vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ELMA 365
Ranking in Business Process Management (BPM)
55th
Average Rating
0.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
CRM (138th), Robotic Process Automation (RPA) (76th)
Pega Platform
Ranking in Business Process Management (BPM)
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
85
Ranking in other categories
Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (7th), Low-Code Development Platforms (7th), Business Orchestration and Automation Technologies (7th), AI Software Development (2nd)
 

Mindshare comparison

As of February 2026, in the Business Process Management (BPM) category, the mindshare of ELMA 365 is 0.5%, up from 0.4% compared to the previous year. The mindshare of Pega Platform is 3.7%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Pega Platform3.7%
ELMA 3650.5%
Other95.8%
Business Process Management (BPM)
 

Featured Reviews

PT
Senior Customer Success Manager at Precio Fishbone Vietnam
A great ERP for medium and even small businesses
If one has experience in the ERP market, big brands like Microsoft require a lot of money over other platforms like Odoo. We can implement an on-premise model for some enterprise customers because it gives privacy and security. For other customers, we provide the cloud version. Currently, we recommend customers implement the ERP platform on the cloud environment because of the flexibility and scaling. I recommend that customers invest in a solution with the possibility of scaling in the future while providing many functions and features out of the box. In many ERPs we provide, although we would recommend ELMA as a default option for medium and even enterprise customers, they need bigger brands. ELMA 365 should be the second or third option for customers right now. I rate ELMA 365 a ten out of ten.
reviewer4848291 - PeerSpot reviewer
Global Head of Digital, Process Automation at a computer software company with 51-200 employees
Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.
Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A lot of customers, when we introduce this kind of product into their organization, it provides a lot of analytics."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"Case Management is the most valuable feature of PegaRULES, which is not found in other BPM tools."
"What I found most valuable in PegaRULES is that it allows you to quickly make changes to an existing application. It's pretty easy to do any modification in the tool, which you cannot do in legacy solutions. For example, it takes a lot of time to do it in Java or in .NET. I have worked with both legacy technologies in the past, so that I can tell the difference."
"In certain circumstances, it can be fairly straightforward to execute and deploy new modifications."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"The solution is able to support the size and scale required."
"The stability has been good. We haven't had any issues."
"The most valuable features are case management and integration services."
 

Cons

"Customers want improved productivity."
"Pega Platform has a good reputation with its move into Pega GenAI, but there are times it slows down the systems when I have used the personal editions."
"The solution needs to invest more in its technology. For public and private clouds, for example, the development environment is slow. Saving events should take one to two seconds, max, and because you are making changes often, the slowness cuts down on productivity because we have to wait for things to save before continuing."
"The solution could be more scalable."
"This is a quite expensive product."
"In the Middle East and Africa region, Pega was not very strong from the user experience standpoint."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."
"In the Middle East and Africa region, Pega was not very strong from the user experience standpoint."
 

Pricing and Cost Advice

"I rate the solution's pricing a five out of ten."
"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."
"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
"Licensing varies across geographical regions for us."
"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."
"The price of this solution, including installation and configuration, is comparable to competing vendors."
"The price is a bit expensive."
"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
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Top Industries

By visitors reading reviews
Computer Software Company
42%
Financial Services Firm
17%
Comms Service Provider
8%
Government
5%
Financial Services Firm
25%
Computer Software Company
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise16
Large Enterprise69
 

Questions from the Community

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Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Comparisons

 

Also Known As

ELMA BPM
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

 

Sample Customers

Air Astana, GS Nanotech, Kapital Bank, Mriya Resort & SPA, Obninskorgsintez, VestaBank, pwc, Zarubezhneft, lockobank, Rosatom
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Camunda, Automation Anywhere, Pega and others in Business Process Management (BPM). Updated: January 2026.
881,733 professionals have used our research since 2012.