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Epicor ERP vs NetSuite OneWorld comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Epicor ERP's ROI varies, enhancing efficiency and financial management for some, but providing no returns for others.
Sentiment score
8.9
NetSuite OneWorld provides swift ROI, enhances efficiency, and is ideal for pre-IPO businesses with multiple subsidiaries.
It continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products.
President at a consultancy with 11-50 employees
We have saved the equivalent of three or four man-days a week across the business.
Enterprise Software Professional at Accelalpha Inc.
With increased visibility, there is a substantial opportunity for return on investment.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
As it is not a multimillion-dollar ERP system, ROI can be achieved within six months.
Territory Manager LATAM at LeaseWeb
 

Customer Service

Sentiment score
6.5
Epicor ERP support is average, with slow issue resolution and communication challenges, but accessible management is a positive aspect.
Sentiment score
6.9
NetSuite OneWorld's support varies by region, generally above average with rapid resolutions and multiple contact options.
The issue with support is in terms of response time as well as quality.
IT Consultant at a tech services company with 51-200 employees
Epicor's support is strong with extensive self-help options.
President at a consultancy with 11-50 employees
When issues are raised to customer support, they direct us to work with the partner.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Their response is very fast, regardless of the language used, like Spanish, French, or Portuguese.
Territory Manager LATAM at LeaseWeb
 

Scalability Issues

Sentiment score
5.9
Epicor ERP suits small to mid-sized businesses but may need upgrades for larger, complex organizations and extensive operations.
Sentiment score
7.5
NetSuite OneWorld is adaptable for growing businesses, though some users face performance issues with locations over 25.
Epicor ERP scales extremely well, allowing for multi-company and multi-plant operations.
President at a consultancy with 11-50 employees
If the organization is complex or large, Epicor ERP is not going to fit in.
IT Consultant at a tech services company with 51-200 employees
The system is adapting to our growing needs, but some requirements necessitate upgrading Epicor ERP to meet current needs, which represents an additional expense for us.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
It allows you to scale across various modules and functionalities without losing access to essential features, even if they are not used immediately.
Territory Manager LATAM at LeaseWeb
 

Stability Issues

Sentiment score
7.3
Epicor ERP's stability has improved in recent versions, though early versions and upgrades sometimes cause issues for users.
Sentiment score
8.3
NetSuite OneWorld is stable with rare IT issues, quick vendor responses, regular upgrades, and minimal customization impact.
Issues arise during upgrades and patch applications, leading to huge downtimes and temporary instability.
IT Consultant at a tech services company with 51-200 employees
Epicor ERP has experienced multiple crashes and performance drops multiple times.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
It is the most stable feature on the Intuit side.
Territory Manager LATAM at LeaseWeb
 

Room For Improvement

Epicor ERP struggles with complex interfaces, inefficient modules, lacking international tools, and needs improvements in automation, support, and localization.
NetSuite OneWorld needs improvements in usability, inventory analytics, production planning, and performance to address user frustration and inefficiencies.
In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations.
IT Consultant at a tech services company with 51-200 employees
Unless they change their whole approach from customization to configuration, this product should not be used anywhere.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
The cost management and product costing should be enhanced, along with issues in the manufacturing process.
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
The performance could be improved as this is a 100% software as a service platform.
Territory Manager LATAM at LeaseWeb
 

Setup Cost

Epicor ERP costs $110,000 initially with $9,000 annually, offering flexible licensing but may face high setup costs and overruns.
NetSuite OneWorld offers higher initial costs but long-term value; pricing varies widely, with discounts often available in certain regions.
While the exact current licensing costs are confidential, it is approximately 50% of Oracle's cost.
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
They are slightly higher priced, as some smaller organizations will not be able to afford it due to their sales strategy.
IT Consultant at a tech services company with 51-200 employees
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
Enterprise Software Professional at Accelalpha Inc.
In Latin America, discounts can be as high as seventy percent.
Territory Manager LATAM at LeaseWeb
 

Valuable Features

Epicor ERP enhances operational efficiency with user-friendly customization, robust integration, real-time analytics, and comprehensive process management.
NetSuite OneWorld integrates business intelligence and customization, streamlines operations, supports multicurrency and inventory management, reducing costs and enhancing efficiency.
The real-time analytics support decision-making by using dashboards to manage insights for roles throughout the company, including production, finance, sales, and purchasing.
President at a consultancy with 11-50 employees
Epicor ERP helps in supply chain management by maintaining control and minimizing disruptions.
IT Consultant at a tech services company with 51-200 employees
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
Enterprise Software Professional at Accelalpha Inc.
The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature.
Territory Manager LATAM at LeaseWeb
 

Categories and Ranking

Epicor ERP
Ranking in ERP
13th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
NetSuite OneWorld
Ranking in ERP
16th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the ERP category, the mindshare of Epicor ERP is 2.4%, down from 3.6% compared to the previous year. The mindshare of NetSuite OneWorld is 1.3%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.4%
NetSuite OneWorld1.3%
Other96.3%
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Automation reduces manual processes and enhances operational efficiency
Almost all the features are useful, from procurement to manufacturing, as they are interconnected and useful. The procurement process stands out particularly. We have been able to implement customizations to meet our approval processes, making it easier to get PO approvals and requests approved. Having multiple people approve before a PO is completed is streamlined, and the system is easy to customize and modify. The system has reduced many manual processes, and we have automated several processes in Epicor ERP, allowing bots to run some processes without manual intervention. The system has enhanced accuracy, especially when the base data is correct and automation can read the data properly. The accuracy is above 90%, and when errors occur, automation informs users quickly before posting items to the GL. Epicor ERP has harmonized our processes and provides significant visibility in reporting. The internal reports of Epicor ERP have been instrumental in strategic planning.
Antonio Lira - PeerSpot reviewer
Territory Manager LATAM at LeaseWeb
Seamless subsidiary operation visibility with efficient accounting consolidation
One of the most valuable features that I appreciate is the ability to consolidate operations across subsidiaries, which makes accounting consolidation great. The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature. Additionally, there is visibility into all operations within the subsidiaries, facilitating awareness of sales, purchases, and manufacturing activities.
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Outsourcing Company
7%
Computer Software Company
7%
Healthcare Company
7%
Financial Services Firm
10%
University
9%
Construction Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
What is your experience regarding pricing and costs for NetSuite OneWorld?
The pricing is tricky because official price lists are often not used due to discounts. In Latin America, discounts can be as high as seventy percent.
What needs improvement with NetSuite OneWorld?
The performance could be improved as this is a 100% software as a service platform. If a faster solution is desired, a separate dedicated machine must be hired, which is not what customers necessar...
What is your primary use case for NetSuite OneWorld?
In the past, I was implementing SAP R3, JD Edwards, VAN, X3, X7, and ProdStar Two. PeopleSoft One was also used, but now it is Oracle, as PeopleSoft is no longer legal.
 

Also Known As

Epicor SaaS ERP
No data available
 

Overview

 

Sample Customers

Information Not Available
Lovesac, Land O'Lakes, Shaw, Kiva, SRS Acquiom, CommVault, Thomas Baker
Find out what your peers are saying about Epicor ERP vs. NetSuite OneWorld and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.