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Epicor iScala vs Microsoft Dynamics 365 Business Central comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor iScala
Ranking in ERP
37th
Average Rating
6.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
68
Ranking in other categories
Activity Based Costing Software (2nd)
 

Mindshare comparison

As of June 2026, in the ERP category, the mindshare of Epicor iScala is 0.7%, up from 0.4% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 3.1%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.1%
Epicor iScala0.7%
Other96.2%
ERP
 

Featured Reviews

reviewer2379783 - PeerSpot reviewer
Senior Law Enforcement Executive at a comms service provider with 201-500 employees
Offers inventory management, basic ERP functions but outdated interface
The interface looks a bit outdated. Epicor acquired iScala, which was originally developed in Sweden. I'm unsure if their intention is to eventually replace iScala with their primary Epicor ERP or continue developing iScala. Initially, it seemed they might replace it, but it appears iScala will remain a separate product.
BN
VP Sales at Zelite Solution
Streamlined sales pipeline has improved daily task tracking and clarified client follow-ups
The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity. Out of all those things I mentioned, the pipeline view and day-to-day activities feel the most valuable to me in my day-to-day work. There are AI-driven insights through Copilot, which is worth mentioning. Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile, so I do not have to open my laptop and the application every time. It helps me with my sales forecasting also, and predictive analysis is one of the best features for Microsoft Dynamics 365 Business Central. We have more insights and more clarity about our sales, our pipeline, where we are standing, and we have more clarity on our leads. Becoming a process-centric organization helps us a lot to keep us accountable, so Microsoft Dynamics 365 Business Central has made our life easy in terms of sales.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The accounting, purchasing, and basic ERP functions work well. But they are a little bit older, but they work for us. The inventory management is good and necessary for any company that manages stock for production or services."
"The solution is easy to use, flexible, and customizable."
"Microsoft Dynamics NAV is a fully-fledged CRM/ERP and an end-to-end solution for managing all the processes, such as sales, purchasing, accounting, and reporting."
"Microsoft Dynamics NAV is brilliant and it's a different segment when comparing it with Dynamics AX. Dynamics AX is a larger product with much more features and it's aimed at a different segment of the market."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."
"The product is customizable so we can tune it according to our requirements."
"I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
 

Cons

"We're facing challenges with iScala in the public sector, specifically healthcare. The system doesn't have sufficient support for the complexities of managing payments for doctors, nurses, and other healthcare staff."
"Batch Processing Function should be developed to schedule running in the background at nighttime for posting a Purchase Receipt/Invoice, Sales Order/Invoice, Day End Statement or Item Journal Adjustment to minimize the Classic NAV table locking."
"For a big company like us with millions of transactions, the scalability isn't enough."
"It would be nice if the integration process was much easier."
"The stability could always be improved."
"I have not experienced enhanced productivity using Microsoft Dynamics 365 Business Central."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"The UI is not particularly user-friendly and the CRM could do with some enhancements."
"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
 

Pricing and Cost Advice

"Compared to local ERP solutions, it's on the higher side."
"The price of the solution is reasonable."
"The price of the solution is reasonable."
"Microsoft Dynamics NAV has a pay-as-you-use payment model."
"The solution's cost is reasonable."
"The per user price of $100 a month is better than competitors."
"The tool’s licensing is yearly. The solution is cheaper compared to other ERP products from Oracle or SAP."
"In my opinion, the fees are reasonable."
"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Construction Company
9%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise12
Large Enterprise19
 

Questions from the Community

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Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.
 

Also Known As

iScala
Dynamics NAV, MS Dynamics NAV
 

Overview

 

Sample Customers

PLP Thailand, Crystal Jade, Mahajak Industry Co Ltd, CRS Electronics, AGM Container Controls, Pacific Insight Electronics
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: June 2026.
900,747 professionals have used our research since 2012.