We tried their collaborative web modeling and we used it with a few people but we tend to not use that piece. We tend to collaborate with the people and then my team of architects draws up the diagram using the modeling tool. We then iterate through those. I would like to use it, but it was a little clunky when they first rolled it out. Overall, it's more about the company having room for improvement. What they need to do is to consolidate more of their products. For example, I was just looking and I couldn't figure out what erwin DT is. It's on the website but it would help if they could put information together and make it more clear as to what products they have and how they work with other things. I hear them talking in the support forums and, when I talk to the representative, they say they're going to do a bunch of stuff but it seems the progress is slow. The changes they need to make are to take their old, legacy product, which we use, and focus a lot on it so they can transform it into a modern cloud tool so that we have fewer little pieces to deal with. They could also fix their security model. It's very confusing to get new people onto the tool and to make sure that your content isn't being exposed to the wrong people.
