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ESET Endpoint Protection Platform vs Symantec Norton 360 [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Endpoint Protection Pl...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Advanced Threat Protection (ATP) (21st), Anti-Malware Tools (9th)
Symantec Norton 360 [EOL]
Average Rating
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
RB
President at Transaction Security, Inc
Provides online backup in case of ransomware and hardware failure
I use Symantec Norton 360 on Windows 10 desktop with Edge and Chrome browsers.  Identity protection  Online backup  Virus protection It provides confidence by ensuring software programs are virus free and file integrity through an online backup. Identity Safe offers better password management…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"Stability is one of the features we like the most."
"The product has an intuitive dashboard."
"The anti-exploit is impenetrable."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"I don't have to do much monitoring with it; I don't have to have anybody manually looking at this, it gives us reports, and it lets us know if something needs to be addressed, and we can easily address it."
"Has great threat detection capabilities."
"If you're serious about endpoint security then this is the only product you will need because it's a one-stop solution."
"It can block certain web pages that may contain viruses or pose a threat to the computer."
"The most valuable feature of the solution is that it is easy to use and maintain while also being fully encrypted."
"The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most."
"The pricing is good."
"A feature we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues."
"The protection and device control features are the most valuable, and I found its user interface and integration pretty good, as it is very user friendly as compared to other products."
"Once you install it, it is very stable because you don't have to renew it every year."
"Norton 360, commonly referred to as all-in-one bundle, combines both total data protection against threats and a backup facility."
"It provides confidence by ensuring software programs are virus free and file integrity through an online backup."
"Norton 360 is a real all around application."
"It adds some new features to this popular all-in-one suite including parental controls and better protection and performance."
 

Cons

"Managing the product should be easier."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"The solution lags to the real-time scenarios here and there."
"We would also like to have advanced tech protection and email scanning."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version."
"Its initial setup process could be more straightforward."
"ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could enhance the overall experience and reliability."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"I am a MAC user and my asset cybersecurity is continuously displaying warnings that I am not using their firewall."
"Norton 360 is still heavy."
"The free online storage capacity is limited."
"Expiration of the subscription shuts down all the features."
"Norton uses an enormous amount of memory on your computer and slows the computer down unnecessarily."
 

Pricing and Cost Advice

"Its pricing is kind of in line with its competitors and everybody else out there."
"It's about $55 per license on a yearly basis."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"I don't like that they have different types of licenses."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The price of the product is not very economical."
"Cortex XDR’s pricing is very reasonable."
"I don't recall what the cost was, but it wasn't really that expensive."
"I'd have to look through my records, however, we paid maybe $600 to $1000 for this product."
"It is just under $20 a user per year, and there are no additional costs. I would rate it a five out of five in terms of pricing."
"The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition."
"ESET is perfect, if you can afford it."
"You need to pay for the ESET Endpoint Antivirus license monthly or yearly, whichever you choose."
"The price of ESET Endpoint Antivirus could be lower. From a customer's perspective, it is expensive."
"The price is okay and I don't have any issues with it."
"I rate the product's price as seven or eight on a scale of one to ten, where one is cheap, and ten is expensive."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Comms Service Provider
14%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
No data available
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
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What needs improvement with ESET LiveGuard Advanced?
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What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When a...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Norton 360
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Swisscom
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: August 2026.
908,834 professionals have used our research since 2012.