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ESET Endpoint Protection Platform vs Symantec Norton 360 [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Endpoint Protection Pl...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Advanced Threat Protection (ATP) (18th), Anti-Malware Tools (10th)
Symantec Norton 360 [EOL]
Average Rating
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
RB
President at Transaction Security, Inc
Provides online backup in case of ransomware and hardware failure
I use Symantec Norton 360 on Windows 10 desktop with Edge and Chrome browsers.  Identity protection  Online backup  Virus protection It provides confidence by ensuring software programs are virus free and file integrity through an online backup. Identity Safe offers better password management…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a simple platform to use."
"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"Palo Alto is the best security solution in the market."
"We use it for malicious connections from malicious websites, to identify payloads that might be inside the traffic, to identify malicious processes or bugs that are running on the network, and any activities that tend to lead to data infiltration."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The solution is very stable; there are no bugs or glitches, and it doesn't crash or freeze."
"I think ESET is very good; it is at the top of its game, and we can easily recommend it to our customers with confidence."
"I really like the solution and how it works."
"The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting."
"The solution's features and pricing are pretty good."
"We do not have a domain structure yet but we can manage our client stations via this solution's managing interface, which means that we don't need to have any extra management platforms."
"It's scalable."
"ESET Endpoint Security helps to improve our organisation's security and provides a smart level of security with a low system footprint, low bandwidth usage, and smooth performance while doing security operations."
"It provides confidence by ensuring software programs are virus free and file integrity through an online backup."
"It adds some new features to this popular all-in-one suite including parental controls and better protection and performance."
"Norton 360, commonly referred to as all-in-one bundle, combines both total data protection against threats and a backup facility."
"Norton 360 is a real all around application."
 

Cons

"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"If you compare it to SentinelOne, which has more functionalities and detection capabilities on an open platform, the pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks."
"The MAC agent is not as robust feature-wise as the PC version."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"On the pricing aspect, Cortex XDR by Palo Alto Networks needs to have a more reasonable rate, particularly for customers in Sri Lanka and Asian countries."
"I am facing issues with customer support for Cortex XDR by Palo Alto Networks, so I am not satisfied with customer support."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"The scalability could be better."
"While it is cheap, ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
"It is somewhat scalable. However, if you need just a few licenses, you sometimes have to buy more than you need."
"ESET Endpoint Security does not have application control."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"There are some complexities if you want to manipulate the software."
"The solution’s console management and scalability should be improved."
"Norton 360 is still heavy."
"Norton uses an enormous amount of memory on your computer and slows the computer down unnecessarily."
"Expiration of the subscription shuts down all the features."
"The free online storage capacity is limited."
 

Pricing and Cost Advice

"The cost depends on your chosen license type, like Pro or other licenses."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"Cortex XDR’s pricing is very reasonable."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"I feel it is fairly priced."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The pricing is okay, although direct support can be expensive."
"Its price is fair. If we compare it with any other retail product, it is a little harder to compete with."
"The pricing can be a bit more flexible."
"There is a license required to use ESET Endpoint Security."
"There is a license needed to use this solution and there is an annual subscription. The price is inexpensive."
"The price of ESET Endpoint Antivirus is fair compared to the performance of other solutions."
"Pricing of ESET Endpoint Security is within the market pricing."
"The price could be lower, but it's comparable, as other solutions have a similar price for the same effect."
"The pricing is pretty good."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
14%
Comms Service Provider
11%
Manufacturing Company
11%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
The pricing, setup cost, and licensing of ESET Endpoint Protection Platform are good with no issues. The price is ver...
What needs improvement with ESET LiveGuard Advanced?
ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could ...
What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When a...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Norton 360
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Swisscom
Find out what your peers are saying about SentinelOne, Microsoft, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: October 2026.
920,929 professionals have used our research since 2012.