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Symantec Endpoint Security vs Symantec Norton 360 [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (12th)
Symantec Norton 360 [EOL]
Average Rating
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
RB
President at Transaction Security, Inc
Provides online backup in case of ransomware and hardware failure
I use Symantec Norton 360 on Windows 10 desktop with Edge and Chrome browsers.  Identity protection  Online backup  Virus protection It provides confidence by ensuring software programs are virus free and file integrity through an online backup. Identity Safe offers better password management…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."
"Has great threat detection capabilities."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"The user interface of the solution is sophisticated and straightforward."
"As a service-centric company, we have advised Symantec endpoint solution to various clients, and they have been satisfied with the quality Symantec offers."
"Endpoint protection has improved our operations by protecting our servers from potential cyber threats."
"The product is a good antivirus in terms of the fact that it can do real-time scanning and scheduling, we can plan scans for the weekend, we can also control it on the server for all the clients it manages, and the solution gets real-time updates of virus definition files from the internet."
"Symantec Endpoint Security is an important element for maintaining security in our company."
"The most amazing qualities of Symantec Endpoint Protection is that it provides a total solution to all virus problems."
"The centralized console is great for us. It gives us one centralized console to manage all of the endpoints."
"It is a scalable product and is average stability-wise."
"Stability-wise, it is very good and we have had no trouble."
"It provides confidence by ensuring software programs are virus free and file integrity through an online backup."
"Norton 360, commonly referred to as all-in-one bundle, combines both total data protection against threats and a backup facility."
"Norton 360 is a real all around application."
"It adds some new features to this popular all-in-one suite including parental controls and better protection and performance."
 

Cons

"If Palo Alto reduces the pricing slightly for their products, it would make them more scalable in markets such as India and globally for cybersecurity."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"The only issues that we have are, one the cost, two the dashboard is not very intuitive, even though you can drill down within the dashboard, we usually have to gather information from other sources to determine locations and if its a false positive."
"It'll help if customization was easier."
"We would also like to have advanced tech protection and email scanning."
"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"The downside to the solution is that there are a large number of false positives."
"The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
"When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped."
"More control features can be added, and its performance can also be better."
"It can maybe send notifications when there is an update and everything is successful."
"This latest version has proven unreliable for management and installation."
"As soon as we removed Symantec End-User Endpoint Security, the user did see a lot of improvement in their hardware performance, such as the CPU usage being lower and memory resources going down."
"About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files."
"Norton 360 is still heavy."
"Expiration of the subscription shuts down all the features."
"The free online storage capacity is limited."
"Norton uses an enormous amount of memory on your computer and slows the computer down unnecessarily."
 

Pricing and Cost Advice

"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"The price is on the higher side, but it's okay."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Its pricing is kind of in line with its competitors and everybody else out there."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The price of the solution is high for the license and in general."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive."
"It is normal. If you are an educational institute, they give you a very good discount. If you are coming from the banking side, they may or may not give you a discount. I'm working with seven companies, and normally, they get a 65% to 70% discount on everything."
"The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee."
"The pricing is good, very moderate, and the licensing is also good. It gives you more room to install a lot of endpoints and it even gives you the opportunity to install it on your mobile phone without any extra cost."
"The licensing costs are huge compared to what is normally included in the licensing with other products such as the Microsoft products that we're using. We're paying between $300 and $400 per seat."
"The price of the product is competitive if compared to its competitors in the market."
"Licensing is per user. Therefore, it makes it easy to do licensing."
"The EDR options are costlier than other products."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Comms Service Provider
13%
Financial Services Firm
11%
Manufacturing Company
9%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
No data available
 

Questions from the Community

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior sol...
What is your experience regarding pricing and costs for Symantec End-User Endpoint Security?
Symantec Endpoint Security's pricing is better than most offerings based on my research. It seems to be half the cost...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Symantec EPP, Symantec Endpoint Protection (SEP)
Norton 360
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Swisscom
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: June 2026.
900,747 professionals have used our research since 2012.