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Symantec Endpoint Security vs Symantec Norton 360 [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (8th)
Symantec Norton 360 [EOL]
Average Rating
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Abhimanyu Das - PeerSpot reviewer
Senior Cybersecurity Engineer at Kyndryl
Behavioral protection has blocked ransomware and now saves extensive recovery and audit time
The best feature of Symantec Endpoint Security is its effectiveness in malware protection. Its malware protection capabilities stand out due to their ease of management. Although multiple tools assist in this process, managing them all can sometimes be challenging. In terms of malware protection, Symantec Endpoint Security performs well, and its mechanisms, tactics, and techniques are effective. Symantec Endpoint Security offers robust features such as advanced reporting capabilities with a customizable dashboard that integrates EDR timelines, threat maps, and compliance metrics into a single view. Additionally, reports can be exported to PDF or CSV formats, making reporting one of its strong points. It also provides comprehensive device control features, which block unauthorized USB devices and support whitelisting. This helps prevent data exfiltration and phishing scenarios without disrupting user workflows.
RB
President at Transaction Security, Inc
Provides online backup in case of ransomware and hardware failure
I use Symantec Norton 360 on Windows 10 desktop with Edge and Chrome browsers.  Identity protection  Online backup  Virus protection It provides confidence by ensuring software programs are virus free and file integrity through an online backup. Identity Safe offers better password management…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"Cortex XDR by Palo Alto Networks has accelerated the response time for my security team, so we have been able to resolve issues faster than usual."
"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"It is a simple platform to use."
"The solution allows control over the user and his machine through Cortex XDR security policies."
"Palo Alto is the best security solution in the market."
"What I like about Cortex XDR by Palo Alto Networks is that it is a comprehensive solution that contains everything the organization may need when using endpoints."
"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"All the features are valuable."
"It is a scalable product and is average stability-wise."
"Its response time is the most valuable. It is very quick."
"The most valuable feature is the automated updating feature."
"The most valuable feature is that I don't feel that it is there."
"Symantec Endpoint Security is an important element for maintaining security in our company."
"Symantec ATP provides quite a good overview of how threats have spread within the company."
"On each desktop, we have Symantic End-User Endpoint Security installed to control the use of any unauthorized software, any unauthorized files being downloaded to the workstations, and so on."
"It provides confidence by ensuring software programs are virus free and file integrity through an online backup."
"It adds some new features to this popular all-in-one suite including parental controls and better protection and performance."
"Norton 360 is a real all around application."
"Norton 360, commonly referred to as all-in-one bundle, combines both total data protection against threats and a backup facility."
 

Cons

"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"The tool needs to be improved in terms of integration and interface."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"I feel that it should not be a licensed activity because a feature should allow us to see applications running on end devices."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"The solution's reporting could be improved."
"Using the management console is a bit complex. There are many features that we cannot use and we could use some help. We need some assistance to make them work better. They need to add features to make it simpler."
"Better communication and coordination with Microsoft would help to prevent delays that are frequent when operating system updates are released."
"My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction."
"As for some features I would like to see, I'd like a retrospective action feature similar to Cisco Secure Endpoint's."
"Currently, the technical support is not very good. I would rate them four out of ten."
"Sometimes tech support is a bit slow to find a solution."
"The device can be outdated."
"Norton uses an enormous amount of memory on your computer and slows the computer down unnecessarily."
"Norton 360 is still heavy."
"The free online storage capacity is limited."
"Expiration of the subscription shuts down all the features."
 

Pricing and Cost Advice

"The pricing is okay, although direct support can be expensive."
"This is an expensive solution."
"I feel it is fairly priced."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"Very costly product."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"The price of the product is not very economical."
"It's not cheap."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"I am not sure of the initial cost, but the yearly renewals are quite affordable, which is a good thing. The price seems to have come down in recent years, and with the alternatives that are out there, such as Microsoft Defender, it needs to maintain that affordability to make it attractive."
"It is the better product, even if it is a little on the higher side."
"Its price is reasonable."
"The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive."
"This is not the cheapest product and I know others that are most cost-effective, although it is difficult to compare because it depends on the features."
"Symantec is expensive."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
No data available
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior sol...
What is your experience regarding pricing and costs for Symantec End-User Endpoint Security?
Symantec Endpoint Security's pricing is better than most offerings based on my research. It seems to be half the cost...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Symantec EPP, Symantec Endpoint Protection (SEP)
Norton 360
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Swisscom
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