No more typing reviews! Try our Samantha, our new voice AI agent.

Symantec Endpoint Security vs Symantec Norton 360 [EOL] comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (9th)
Symantec Norton 360 [EOL]
Average Rating
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
RB
President at Transaction Security, Inc
Provides online backup in case of ransomware and hardware failure
I use Symantec Norton 360 on Windows 10 desktop with Edge and Chrome browsers.  Identity protection  Online backup  Virus protection It provides confidence by ensuring software programs are virus free and file integrity through an online backup. Identity Safe offers better password management…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The anti-exploit is impenetrable."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"Cortex XDR alerts us on the dashboard when there's a threat, which allows us to restrict that user and helps secure our infrastructure."
"Traps pays for itself within the first 16 months of a three-year subscription."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"If you are looking to deploy a security solution as a whole, this is a good option."
"It is easy to use."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"Stability-wise, it is very good and we have had no trouble."
"The product has valuable features for insights."
"The most valuable features of this solution are that it is really easy to use, and it is secure."
"Symantec Endpoint Security's pricing is better than most offerings based on my research."
"It's made the work environment more secure, and reduced the number of malicious malware attacks."
"The most valuable feature is the automated updating feature."
"Managing SEP is very easy, and also troubleshooting part is easily managed."
"Symantec Endpoint Security is very stable, and I would rate it ten out of ten for stability."
"Norton 360 is a real all around application."
"It adds some new features to this popular all-in-one suite including parental controls and better protection and performance."
"It provides confidence by ensuring software programs are virus free and file integrity through an online backup."
"Norton 360, commonly referred to as all-in-one bundle, combines both total data protection against threats and a backup facility."
 

Cons

"Dashboards do not allow everyone to see what's happening."
"The onboarding process could be better."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"A better pricing plan would make this product more competitive."
"The MAC agent is not as robust feature-wise as the PC version."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"Technical support could be more responsive."
"The malware and ransomware protections could be improved, which was ultimately the reason why I stopped using the solution."
"I would like to see even more customization, the possibility to do whitelisting. It needs to be a little bit more liberal on whitelisting, even to use the name if needed, instead of hashes."
"Must push to EXE files to the endpoints."
"I would less likely recommend this product to users who only have average RAM and CPU power."
"We wanted to reach technical support but it was a very complicated process."
"Nowadays, threats are changing, and they are moving more towards script control and zero-day attacks. So, we would like to have more control similar to an EDR solution. Symantec Endpoint Protection has certainly come a long way as a traditional antivirus, but because the threats are changing, we would like to have more EDR features so that we have a detailed view of the source from where the infection entered the environment and whether it has tried to connect any other endpoint. It should provide such a detailed view for investigation. It should protect against zero-day threats, etc. These are the key enhancements that can make it a complete solution for any enterprise. Currently, we have seen organizations going for two solutions: antivirus and EDR. With both these capabilities, it would be a complete package."
"Technical support is okay. I'm not completely satisfied with them."
"The free online storage capacity is limited."
"Norton uses an enormous amount of memory on your computer and slows the computer down unnecessarily."
"Norton 360 is still heavy."
"Expiration of the subscription shuts down all the features."
 

Pricing and Cost Advice

"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"The price was fine."
"The price is on the higher side, but it's okay."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"It provides a good solution at a good price."
"This is not the cheapest product and I know others that are most cost-effective, although it is difficult to compare because it depends on the features."
"Pricing and licensing are important to us when choosing a product."
"We have some customers on a one-year license and others on a three-year license."
"We pay our licensing fees on a yearly basis, and everything is included in that price."
"It's not cheap."
"I’d say SEP deserves the money."
"Licensing fees are paid on a yearly basis."
Information not available
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Comms Service Provider
12%
Financial Services Firm
10%
Construction Company
9%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior sol...
What is your experience regarding pricing and costs for Symantec End-User Endpoint Security?
Symantec Endpoint Security's pricing is better than most offerings based on my research. It seems to be half the cost...
Ask a question
Earn 20 points
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Symantec EPP, Symantec Endpoint Protection (SEP)
Norton 360
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Swisscom
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: August 2026.
908,834 professionals have used our research since 2012.