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ESET Inspect vs Symantec Endpoint Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Inspect
Ranking in Endpoint Detection and Response (EDR)
49th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
55th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 3.8% compared to the previous year. The mindshare of ESET Inspect is 1.0%, down from 1.4% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
ESET Inspect1.0%
Symantec Endpoint Detection and Response0.8%
Other94.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Cees Van Den Haak - PeerSpot reviewer
ICT Manager at Bouwbedrijf de Vries en Verburg BV
A product with an easy setup phase that helps manage attacks and vulnerabilities
The most valuable features of the solution stem from the fact that you can manage and react to vulnerabilities and attacks on all the workstations or laptops. You can put certain workstations and isolation. With ESET PROTECT, you see only one machine that is protected, but with ESET Inspect, you see all the machines that are protected in an environment.
YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"Its ability to react to cyber data attacks is awesome."
"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."
"We use it for malicious connections from malicious websites, to identify payloads that might be inside the traffic, to identify malicious processes or bugs that are running on the network, and any activities that tend to lead to data infiltration."
"It has pretty much everything we need and works well within the Palo Alto ecosystem."
"The best feature of Cortex XDR by Palo Alto Networks is that it collects logs from different sections such as the endpoint, the network, and the cloud, making it easy to investigate alerts, collect some of the investigation packages related to the infected machines, and provide live response."
"It's a perfect solution. It integrates well into the environment."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"The product's most valuable features are its performance and stability."
"ESET Enterprise Inspector's most valuable feature is EDR."
"ESET Enterprise Inspector's greatest asset lies in its user-friendly interface, which allows for easy navigation and thorough analysis of incidents."
"I find the multilayered endpoint security the most valuable feature."
"Rules are the most valuable feature of ESET Inspect. They are created through XML language, and they track and filter events from endpoints. If the event matches the rule, the rule is triggered. Exceptions are the second most valuable feature because it gives you the power to filter false positives in large numbers. The third most valuable feature is the Learning mode that facilitates making exceptions for known processes with a good reputation."
"Scalability-wise, it is a very good solution."
"The rules are the best and most useful features."
"This solution is easy to install, setup and monitor."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The solution has great blocking features."
"It is very simple to use."
"The solution can scale well."
"It is mostly used for malware detection and antivirus purposes."
"The implementation process was quick and easy, and we didn't need a DBU, a database administrator."
"IPS and the user interface are good features."
 

Cons

"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"If Palo Alto reduces the pricing slightly for their products, it would make them more scalable in markets such as India and globally for cybersecurity."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"If they had pulse rate detection, it would be better."
"The solution lags to the real-time scenarios here and there."
"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response."
"Every vendor is working on making the job of SOC analysts easier, with fewer false positives and more precise detections. ESET uses LiveGrid technology that provides feedback on the reputation of files and operations. It's hard to eliminate all of the false positives, but hopefully, we'll see some improvement with the advances in AI."
"One area that needs improvement for the product is ransomware protection, which does not offer complete security."
"It may be difficult for a first-time customer to understand all of the functions that are available to him."
"The solution could improve the consumption of resources. The RAM and CPU usage increases during usage which can cause issues. We have three separate services and it would be beneficial if all were executed from one agent limiting the over usage of system resources."
"It is not a stable product. We were disappointed in the stability of this product in comparison to McAffee."
"The product is complex to configure, and there are too many errors that are not errors, making it an area that can be considered for improvement."
"The platform's price could be better."
"Since Broadcom took over, we have not been satisfied by the way they are handling the end user's query or end-user support."
"The GUI could be better."
"The interface is very complicated."
"They need to improve their cloud presence."
"They do need to minimize the number of agents installed on a server."
"The solution needs to provide better integration."
"There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
 

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is an expensive solution."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"The pricing is a little high. It is per user per year."
"This is an expensive solution."
"Cortex XDR’s pricing is very reasonable."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"I feel it is a very expensive product."
"The pricing and licensing are the big issue now, in my opinion. If the price was less than other companies, or a one-time charge for service was available, I think there would be more users of this solution."
"The platform is expensive; it could be cheaper."
"This is true in the case of licensing, we do not have the most expensive products, and we don't have the cheapest product, it's somewhere in the middle. Perhaps a little higher from the middle, but we are known for what we provide to our customers, and they are pleased."
"The platform's licensing is affordable and straightforward."
"The product is cheap."
"It's a yearly subscription."
"The price is really high and it should be lower."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"It is an expensive solution."
"We pay around $100,000 for 5000 licenses every year."
"The price is okay, but it really depends on the customer's requirements."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
14%
Outsourcing Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
Outsourcing Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

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What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...
What is your primary use case for Symantec Endpoint Detection and Response?
Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...
What advice do you have for others considering Symantec Endpoint Detection and Response?
We are a reseller, mostly dealing with multi-programs and Symantec Endpoint Detection and Response. I am not familiar...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ESET Enterprise Inspector
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mitsubishi Motors, Allianz Suisse, Cannon, T-Mobile
Information Not Available
Find out what your peers are saying about ESET Inspect vs. Symantec Endpoint Detection and Response and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.